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The worst is they boarded the plane and then wanted people to get off. United airlines is despicable. It's their poor planning the this happened and there was plenty of time for that flight crew to get to their destination the following day. They should have increased the $$ on the voucher until they get volunteers willing to give up a seat. Saving a few hundred bucks will cost them millions in bad PR and what I'm sure will be a lawsuit or a settlement.
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