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I stopped using eBay several years ago. While I've never sold anything, thus have no first hand experience with this, I've had enough problems as a buyer to throw in the towel. I honestly don't know what the alternative is but I've had (pretty) good luck buying from Amazon, minus a couple deliveries not arriving. I was sent replacements with no questions asked.
I'm sorry you got screwed. I wish various forms of AIDS on that POS buyer and everyone else who does this shit.
Edit- I'll throw in their family, friends, and everyone they went to school with.
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