Quote:
Originally Posted by Claythan
I don't even want to think about what you're like on the phone with DTV or internet companies.
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I've been without a home phone for six years because Sprint wanted to charge me $10.50 to add "and Kim" to my listing in the phone book. That's $1.50 per character. Then the rep told me it's dictated by state, some states don't charge anything, while some charge $5 and others charge $10.50. So I spoke to her supervisor and explained the situation, and I felt it was ridiculous that some states could get a listing change for free while others had to pay. Then explained that if the charge was not reversed, they would get their one-time $10.50 fee, but they'd lose the $25 monthly bill. So they got their $10.50 fee (paid over a period of three months by check), but since I've not been with them have lost in the area of $1,800. Maybe they should have eaten the $10.50?