Quote:
Originally Posted by Halfcan
Ebay just sent us 1 pic- hours later. Great service!
Notice all the bubble wrap around just this part. The lid was also wrapped up separately. We had even more wrap tucked around inside the box so it could not move. Either the postman punted down some stairs or she is a lying bitch. The pieces are not even close to the same shape- plus she lied about the packing- so I believe she broke it after it was unwrapped and then ****ed us on the shipping.
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Hate to be the bearer of bad news but, i don't think you're going to win your damage claim. I'm not sure about USPS, but that wouldn't fly with Fed Ex or UPS. They'd cite insufficient packaging.
And yes, it's quite possible that the postman punted the thing. Carriers are notoriously reckless and negligent.
My last damage claim was a radiator kit that shipped just a few hours north of us.
My packaging:
*Specially made double corrugated box to fit the radiator snug.
*Special made foam caps to protect the inlet/outlet tubes
*Cardboard sheets to protect the core
*Completely wrapped in large bubble wrap multiple times, with bubble wrap on the bottom and top of the box.
* "Fragile" Stickers and "This side up" stickers on the box.
Despite only being in transit for one day, they managed to lay the box on the side and crush it so bad that it bent both the inlet/outlet tubes, caved in the radiator tank, and push the outlet tube THROUGH the bubble wrap, foam cup AND double corrugated box.
There's only ONE way that can happen. The box was laid down and crushed. It's the only way that damage can happen. I had 10+ high res pictures of the damage, packaging and everything.
And despite all that, Fedex rejected my claim 3 times and it took me 3 months, many phone calls, nasty emails and even blasting them on social media for them to FINALLY award my $1200 damage claim.