Public Service Announcement: If you've replaced your roof...

[Rain Man]

...update your homeowner's insurance policy.

I replaced my roof in 2016 due to a hail claim. I got my annual insurance policy update (20+ legalese pages), and I happened to notice that it said to check my reported roof age because that affects my cost.

It turns out that the claims department doesn't talk to the billing department, so they didn't update my roof age when it was replaced. They were assuming that I had a 20+ year old roof, and the difference in policy cost is notable - over $400 per year for my house. I updated the records and my premium went down notably.

Now I'm going through the hassle of trying to get credit back for the last two years where I've overpaid. It seems like a straightforward argument, but we'll see how much fighting it takes.

I just thought I'd share this, because it's a big price difference. I didn't know that it was that important, and I assumed that the insurance company had the right date given that it was replaced via a claim.

[HemiEd]

Originally Posted by HemiEd

Interesting thread, may save me some money.

The "Duck Boat storm" got our roof and it was at least two months of drama and hassle before it was all over. We have $1500 deductible and when we received our renewal it went up $600 for the annual premium. I just figured it was because they were trying to recover the $7500 that they spent on the roof.

I am going to verify that they updated the age of our roof now due to this thread, thanks.

Well, thanks to Rainman/CP we are getting a nice refund and reduction in our premium increase. It is still going up, but not as much.

Odd that the two/three departments involved don't automatically communicate.

[Rain Man]

Originally Posted by HemiEd

Well, thanks to Rainman/CP we are getting a nice refund and reduction in our premium increase. It is still going up, but not as much.

Odd that the two/three departments involved don't automatically communicate.

Excellent! Good for you, and I'm glad that this thread helped.

On my own situation, they flat-out said no refund of the overcharges. Using my CP bulletin board skills, I got on the insurance company's community board and started advising others to do this, while reporting that I was switching insurance companies since they wouldn't adjust my premium to reduce the overcharge this year and wouldn't refund me past overcharges. I then got a call from some problemsolver dude who adjusted the premium and refunded me half of the overcharges. It's not a win, but it reduced the loss quite a bit, and I'm still feeling justified in going out shopping for a new provider.

[HemiEd]

Originally Posted by Rain Man

Excellent! Good for you, and I'm glad that this thread helped.

On my own situation, they flat-out said no refund of the overcharges. Using my CP bulletin board skills, I got on the insurance company's community board and started advising others to do this, while reporting that I was switching insurance companies since they wouldn't adjust my premium to reduce the overcharge this year and wouldn't refund me past overcharges. I then got a call from some problemsolver dude who adjusted the premium and refunded me half of the overcharges. It's not a win, but it reduced the loss quite a bit, and I'm still feeling justified in going out shopping for a new provider.

No refund of the overcharges!?!? Holy crap, that would take some nerve.

I am assuming that we will get the refund, but now it may be in doubt.

I will keep you advised. Sometimes it doesn't pay to pay your bill early I guess.

Thanks again!

[Indian Chief]

I'm actually having issues with the insurance company over the roof. The roof on my house was replaced 20 years ago, however it was covered with 30 year shingles. The roof is fine. No leaks. But they are trying to bust my balls and make me replace the roof. I swear they must all own roofing companies on the side.

[ptlyon]

Bump