Home and Auto F'N Sprint

**The Bad Guy** · 07-11-2013, 05:28 PM

I've been with Sprint 12 years and I've just about reached my breaking point.

I called Saturday night about their new Terms and Conditions. New conditions have 2 new clauses that I'm not comfortable with. Here is the gist of what I'm not happy about in the T&C land.

1) Sprint can determine how long your phone call can be and drop the call whenever they deem appropriate.

2) Sprint can act as a collection agency and call your employer if you owe them money. This is basically illegal and only regular collection agencies can do this, not Sprint reps.

So I call Saturday about my displeasure and they tell me too bad, it's not a material change. Any contract adjustment is a material change I tell them. It's not a monetary change because the price isn't going up, but cutting my calls when you want, and calling my employer if my bill to collect money absolutely is material. I said I have 30 days from July 1, which is when this posted to express my desire to leave ETF free. They refuse to let me out. I have had 5 lines on my account and my bill each month for the last 10 years has been around 250.

I called them back yesterday about all of this again, and tell them on top of the T&C issue, my cell service is just awful. It dropped 2 calls with my employer yesterday, I don't get even 3G in most places in my area (my wife has At&t and gets LTE, my mom has Verizon and gets 4G) and Sprint cant tell me when 4G or LTE will be available. I told the rep I was tired of paying high speed prices when they are providing dial up service.

She says they'd let me out if I return all of the iPhones on the account. I told her to eat shit. They've gotten the subsidies from the phones over the last year. The iPhones were over 1,200 last year and my ETF is 500.

Has anyone had success getting out of their Sprint contract? I've just had it with them.

Deberg_1990 · 07-11-2013, 05:30 PM

F'N Insert ATT, Verizon, T-Mobile or Sprint here _________________
Posted via Mobile Device

**CrazyPhuD** · 07-11-2013, 05:36 PM

WakkaWakka · 07-11-2013, 05:42 PM

Anytime a cell phone company changes the terms and conditions of the contract, you have the right to cancel with no ETF. If you're not happy, just leave.

KChiefer · 07-11-2013, 05:49 PM

Here's a thread of people talking about this.

http://slickdeals.net/f/6056224-Spri...eave-ETF-free?

I didn't read much of it, but hope it helps.

MTG#10 · 07-11-2013, 05:49 PM

Quote:

Originally Posted by DisgruntledFan

Anytime a cell phone company changes the terms and conditions of the contract, you have the right to cancel with no ETF. If you're not happy, just leave.

This. They're just trying to scare you out of canceling. Call them back while recording the line this time (you have to let them know), tell them you are canceling your service, state the reasons why, then if they later try to turn you in to collections sue the shit out of them.

**TribalElder** · 07-11-2013, 05:59 PM

Sprint is now Japanese

Budweiser is now Belgium

'Murica

Virgin mobile uses sprints towers for half the price and no contract

Omaha · 07-11-2013, 06:13 PM

I dumped them about 2 years ago and I've not had a single problem with Verizon. I had to pay the fee, but they bought my phones from me so it was a wash. They are a horrible company.

Dante84 · 07-11-2013, 06:43 PM

Tell them your brother is a producer at KCTV5, and can easily turn this into a local story that will surely grow legs.

Valiant · 07-11-2013, 06:50 PM

Quote:

Originally Posted by DisgruntledFan

Anytime a cell phone company changes the terms and conditions of the contract, you have the right to cancel with no ETF. If you're not happy, just leave.

He can cancel without etf if he returns the phones. That is the point of subsidy contracts. If not you could get a new phone and cancel out for free. Sell the phones and profit. Normal etfs are 200 to 250 a phone. Sounds like he is getting half off for the year he has paid.

Unless I am missing something it sounds fair.

**The Bad Guy** · 07-11-2013, 07:04 PM

Quote:

Originally Posted by Valiant

He can cancel without etf if he returns the phones. That is the point of subsidy contracts. If not you could get a new phone and cancel out for free. Sell the phones and profit. Normal etfs are 200 to 250 a phone. Sounds like he is getting half off for the year he has paid.

Unless I am missing something it sounds fair.

Returning the phones that I paid 1200 for is absurd. When Sprint doesn't keep up with the times and I'm paying high speed prices for dial up service that's just bad business.

Sprint has gotten 12 years of business out of me. The year subsidy they got on the phones is more than enough to cover the business I've given them.

**Mr. Flopnuts** · 07-11-2013, 07:15 PM

I dumped them and took my phones to Ting. I have not paid them so while the phones are locked Ting did not care. In the mean time as a former credit manager and well versed in contracts and what not this won't go on my credit and if it does it won't stay there for long. I too had been with them over 10 years and will never do business directly with them again.

okcchief · 07-11-2013, 07:15 PM

I worked for Sprint years ago. I know then if you moved out of coverage area they had to let you out. They also required no proof of the move. Of course that was before roaming was included in plans like today so it maybe different. Its worth a try. Find a place that has no coverage and claim you're movong there.

CoMoChief · 07-11-2013, 08:25 PM

Dude Sprint told like 2,500 of their customers to **** off....gave them $400 or something like that just to go away. They're a shit ran business from a customer service standpoint.

Setsuna · 07-11-2013, 09:27 PM

I've had success when my contract was up. And now I'm getting out of T-mobile as well. Going to Straight Talk tomorrow.

07-11-2013, 05:28 PM
The Bad Guy Scott Pioli Join Date: Jan 2001 Location: The Copacobana Casino cash: $9373645	F'N Sprint I've been with Sprint 12 years and I've just about reached my breaking point. I called Saturday night about their new Terms and Conditions. New conditions have 2 new clauses that I'm not comfortable with. Here is the gist of what I'm not happy about in the T&C land. 1) Sprint can determine how long your phone call can be and drop the call whenever they deem appropriate. 2) Sprint can act as a collection agency and call your employer if you owe them money. This is basically illegal and only regular collection agencies can do this, not Sprint reps. So I call Saturday about my displeasure and they tell me too bad, it's not a material change. Any contract adjustment is a material change I tell them. It's not a monetary change because the price isn't going up, but cutting my calls when you want, and calling my employer if my bill to collect money absolutely is material. I said I have 30 days from July 1, which is when this posted to express my desire to leave ETF free. They refuse to let me out. I have had 5 lines on my account and my bill each month for the last 10 years has been around 250. I called them back yesterday about all of this again, and tell them on top of the T&C issue, my cell service is just awful. It dropped 2 calls with my employer yesterday, I don't get even 3G in most places in my area (my wife has At&t and gets LTE, my mom has Verizon and gets 4G) and Sprint cant tell me when 4G or LTE will be available. I told the rep I was tired of paying high speed prices when they are providing dial up service. She says they'd let me out if I return all of the iPhones on the account. I told her to eat shit. They've gotten the subsidies from the phones over the last year. The iPhones were over 1,200 last year and my ETF is 500. Has anyone had success getting out of their Sprint contract? I've just had it with them.
Posts: 23,212

07-11-2013, 05:30 PM	#2
Deberg_1990 In Search of a Life Join Date: Jan 2004 Location: San Antonio Tx. Casino cash: $3914454	F'N Insert ATT, Verizon, T-Mobile or Sprint here _________________ Posted via Mobile Device
Posts: 66,914

07-11-2013, 05:36 PM	#3
CrazyPhuD Meow Join Date: Jun 2005 Casino cash: $10005050	__________________ "Political correctness is a doctrine, fostered by a delusional, illogical minority, and rabidly promoted by an unscrupulous mainstream media, which holds forth the proposition that it is entirely possible to pick up a t*rd by the clean end"
Posts: 8,523

07-11-2013, 05:42 PM	#4
WakkaWakka Lets Go Royals! Join Date: Oct 2012 Casino cash: $10014360	Anytime a cell phone company changes the terms and conditions of the contract, you have the right to cancel with no ETF. If you're not happy, just leave.
Posts: 1,256

07-11-2013, 05:49 PM	#5
KChiefer Fantastic Planeteer Join Date: Oct 2006 Location: Champaign, IL Casino cash: $10006721	Here's a thread of people talking about this. http://slickdeals.net/f/6056224-Spri...eave-ETF-free? I didn't read much of it, but hope it helps.
Posts: 4,943

07-11-2013, 05:59 PM	#7
TribalElder Arrowhead Trail of Tears Join Date: Oct 2012 Location: KansasCity Casino cash: $2480441	Sprint is now Japanese Budweiser is now Belgium 'Murica Virgin mobile uses sprints towers for half the price and no contract
Posts: 29,111

07-11-2013, 06:13 PM	#8
Omaha Badass! Join Date: May 2010 Casino cash: $10016579	I dumped them about 2 years ago and I've not had a single problem with Verizon. I had to pay the fee, but they bought my phones from me so it was a wash. They are a horrible company.
Posts: 6,502

07-11-2013, 06:43 PM	#9
Dante84 Tossed Salad & Scrambled Eggs Join Date: Jan 2009 Location: ATX & OPKS Casino cash: $1871996 VARSITY	Tell them your brother is a producer at KCTV5, and can easily turn this into a local story that will surely grow legs. __________________ ..
Posts: 19,587

07-11-2013, 07:15 PM	#12
Mr. Flopnuts FINALLY! The wait is over. Join Date: Mar 2005 Location: The Future Is Now!!! Casino cash: $19947565	I dumped them and took my phones to Ting. I have not paid them so while the phones are locked Ting did not care. In the mean time as a former credit manager and well versed in contracts and what not this won't go on my credit and if it does it won't stay there for long. I too had been with them over 10 years and will never do business directly with them again.
Posts: 56,649

07-11-2013, 07:15 PM	#13
okcchief MVP Join Date: Jul 2008 Casino cash: $9849890	I worked for Sprint years ago. I know then if you moved out of coverage area they had to let you out. They also required no proof of the move. Of course that was before roaming was included in plans like today so it maybe different. Its worth a try. Find a place that has no coverage and claim you're movong there.
Posts: 6,703

07-11-2013, 08:25 PM	#14
CoMoChief Mahomes Dynasty Join Date: Mar 2005 Location: Parts Unknown Casino cash: $8052254	Dude Sprint told like 2,500 of their customers to **** off....gave them $400 or something like that just to go away. They're a shit ran business from a customer service standpoint. __________________
Posts: 39,155

07-11-2013, 09:27 PM	#15
Setsuna Paladin Join Date: Sep 2011 Location: Gator Country Casino cash: $10008487	I've had success when my contract was up. And now I'm getting out of T-mobile as well. Going to Straight Talk tomorrow.
Posts: 13,215