Thread: Life Business owners, any negative reviews?
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Old 03-20-2012, 03:51 PM   #9
El Jefe El Jefe is offline
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Join Date: Nov 2006
Location: Where the peaches grow
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I should clarify that, being a member of the BBB doesn't wipe your negative reviews out, it simply allows you to rebuttal them. I always tell unhappy customers that we abide by the BBB arbitration process. So BBB membership doesn't get you off the hook, I know plenty of general repair shops we do work for that have bad ratings, yet pay the BBB fees.
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