Need serious help - my computer is ****ed
 

Mods - I know you'd rather have this in the Media Forum, but if you could leave this in the Lounge for a bit I'd appreciate it. I need all the help I can get.

Everything was working fine this AM, and all of a sudden this scan started from "AV Security Suite" saying m computer is infected. I stopped the scan because I don't recall downloading anything called AV Security. AVG scans nightly.

I can't open AVG. I can't open anything. I've tried restarting and using F12 to boot into Safe Mode, and I'm not even given the option.

Literally everything I try to open comes with a prompt that says that the file cannot be opened because it is infected.

I'm ****ed. Please help. FWIW, the computer in question is a desktop PC running Vista.

I thought F8 was safe mode?

BING BING BING!!!!

Yep. I'm an idiot. I just found that out via a google search. Thanks. F2 and F12 were the only options showing, so I assumed F12.

Let's see if I can run AVG from Safe Mode.

Re-format...

Restore to a previous date is usually my first option.

I'm running AVG in Safe Mode as I type.

I was planning on going to the restore point I just created Thursday, but couldn't open Control Panel to get to it.

I'm not very computer savvy, folks - so if the scan doesn't work - could someone walk me through getting to that restore point in Safe Mode?

TIA

Go to this forum. These guys ROCK! Post your issue on their forum and someone will be able to help you. It's free.

http://forums.techguy.org/

****.

I may be overreacting, but the scan doesn't appear to be going very well.

c:\boot\bcd locked file. not tested
c:\boot\bcd.log locked file. not tested.
c:\documents and settings\ locked file. not tested.
c:\pagefile.sys locked file. not tested.

Currently scanning program files.

Pour antifreeze in the cup holder thingy that slides out of the tower :thumb:

Download Combofix and run it. It will remove the virus and reset your comp clock and such. Just google combofix, i have had similar experiences with bogus antivirus virus programs that pop up from out of nowhere. I believe the virus also has a key logger with it to track personal info.

Hope this helps.

Also a regular everyday freeware antivirus program will not remove the virus. I have tried everything and the only thing that seems to work on the bogus antivirus virus is combofix.

Combofix is the only way to go. Might have to download it on another PC and copy it over.

My only other computer is a Macbook. That's what I'm using now.

Can I download on the PC in Safe Mode?

Kick it?
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