Quote:
Originally Posted by Exoter175
You won't get better work from Jason, that's guaranteed, but what you seem to have misunderstood, or not even read, is the fact that I ran the small time shop business, I opened two of them. I know how the entirety of the industry works, and if not for my stealership offer, or my partner getting his stealership offer, I'd still be in business at that location, instead of calverts.
What I don't understand, is how you can devalue Education and Certification.
Imagine 75 Jasons, 5 times smarter than he is now, instructing me on how everything in the automotive industry works, now apply that for around 6 years of schooling and training.
Now understand that Jason doesn't have that education or training.
That's the difference between he and I, and in all honesty, I'll have the better price, better product, and better customer service BECAUSE of my education and training.
"old time" folks like yourself might remember a term long forgotten.
"Paying your dues".
I've paid mine, and then some.
Don't jump on my case because I took a job at a stealership, my work isn't dishonest, just as my work in my own shop wasn't dishonest before that.
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OK. All that.
Jason would get my business cause he isnt a certified highly decorated jackass. Paying your dues does not imply I have to pay for the dues you paid. Your education and certificates quite honestly mean zero as it relates to customer service. You won't have a better price. And your work can be no better than equal. A spark piug installed by you is no better installed than one by me, Jason or the OP.
There is a difference between a competent mechanic and an incompetent mechanic. However the final product when comparing two competent mechanics is the same. Its a generic. The difference is how we get there and what we pay for the trip.
I have no said you are dishonest at all. I think you are quite the opposite. You have been very honest. You can charge a high shop rate because you are in a city dealership. In more rural areas the market wont tolerate your rates. You use book hours that you inflate. Thats cool, thats how the latte machines and the uniform service gets paid to clean your shirt. You have top flight techs that get bonused for beating the book time making you even more.
My observation is that you have a compulsive need to denigrate the ability, competence and customer service delivered by the guy in the independent shop in Nevada or Clinton, or wherever or the guy in the dealership in Butler or Garden City Kansas cause they are small town rubes.