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Old 01-30-2013, 12:31 PM   #176
htismaqe htismaqe is offline
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Quote:
Originally Posted by Fish View Post
... I love how the waiters always out themselves in tipping threads.

The truth is that tipping is a seriously flawed business process where the restaurant is essentially passing off part of the responsibility of adequate wage for the waiter, on to the customer. And it's done so as "Optional, but **** YOU SUCK YOUR OWN SHIT IF YOU DON'T". It's very flawed because by design it never works the way it's supposed to, and when it doesn't, it always the waiter that gets ****ed in the ass. But restaurants have gamed it so that instead of the waiter getting mad at the restaurant for making part of their wage "Optional", that anger is passed off on to the customer. Who may or may not give 2 ****s about the whole thing, or could be completely ignorant about how the process is supposed to work.

Very flawed....
Getting paid above and beyond for service that is above and beyond is a STAPLE in the service industry. Incentive-based pay isn't unique to food service.
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