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Old 01-30-2013, 12:27 PM   #1
Fish Fish is offline
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... I love how the waiters always out themselves in tipping threads.

The truth is that tipping is a seriously flawed business process where the restaurant is essentially passing off part of the responsibility of adequate wage for the waiter, on to the customer. And it's done so as "Optional, but **** YOU SUCK YOUR OWN SHIT IF YOU DON'T". It's very flawed because by design it never works the way it's supposed to, and when it doesn't, it always the waiter that gets ****ed in the ass. But restaurants have gamed it so that instead of the waiter getting mad at the restaurant for making part of their wage "Optional", that anger is passed off on to the customer. Who may or may not give 2 ****s about the whole thing, or could be completely ignorant about how the process is supposed to work.

Very flawed....
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Old 01-30-2013, 12:31 PM   #2
htismaqe htismaqe is offline
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Quote:
Originally Posted by Fish View Post
... I love how the waiters always out themselves in tipping threads.

The truth is that tipping is a seriously flawed business process where the restaurant is essentially passing off part of the responsibility of adequate wage for the waiter, on to the customer. And it's done so as "Optional, but **** YOU SUCK YOUR OWN SHIT IF YOU DON'T". It's very flawed because by design it never works the way it's supposed to, and when it doesn't, it always the waiter that gets ****ed in the ass. But restaurants have gamed it so that instead of the waiter getting mad at the restaurant for making part of their wage "Optional", that anger is passed off on to the customer. Who may or may not give 2 ****s about the whole thing, or could be completely ignorant about how the process is supposed to work.

Very flawed....
Getting paid above and beyond for service that is above and beyond is a STAPLE in the service industry. Incentive-based pay isn't unique to food service.
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Old 01-30-2013, 12:43 PM   #3
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Originally Posted by htismaqe View Post
Getting paid above and beyond for service that is above and beyond is a STAPLE in the service industry. Incentive-based pay isn't unique to food service.
But it's not truly incentive-based pay. It's not consistent enough to qualify. It's still dependent on the consumer which, as evidenced by this thread, can have wildly differing opinions on where that incentive should start and stop. Or even if the incentive itself is warranted. A waiter can give above and beyond service, and the consumer could be 110% satisfied, and still not give a tip for whatever illogical reason. And there's absolutely nothing that could be done in a situation like that. Waiter is SOL, despite doing nothing wrong.

I understand it's a staple in the industry, but other cultures have clearly shown that it's not actually necessary. Sometimes the rewards can outweigh the risk for the waiter, which is obviously why they tolerate it. But it's still a very flawed practice.
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Old 01-30-2013, 12:49 PM   #4
htismaqe htismaqe is offline
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Originally Posted by Fish View Post
But it's not truly incentive-based pay. It's not consistent enough to qualify. It's still dependent on the consumer which, as evidenced by this thread, can have wildly differing opinions on where that incentive should start and stop. Or even if the incentive itself is warranted. A waiter can give above and beyond service, and the consumer could be 110% satisfied, and still not give a tip for whatever illogical reason. And there's absolutely nothing that could be done in a situation like that. Waiter is SOL, despite doing nothing wrong.

I understand it's a staple in the industry, but other cultures have clearly shown that it's not actually necessary. Sometimes the rewards can outweigh the risk for the waiter, which is obviously why they tolerate it. But it's still a very flawed practice.
I get this. Totally. Good post.
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Old 01-30-2013, 12:34 PM   #5
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Quote:
Originally Posted by Fish View Post
... I love how the waiters always out themselves in tipping threads.

The truth is that tipping is a seriously flawed business process where the restaurant is essentially passing off part of the responsibility of adequate wage for the waiter, on to the customer. And it's done so as "Optional, but **** YOU SUCK YOUR OWN SHIT IF YOU DON'T". It's very flawed because by design it never works the way it's supposed to, and when it doesn't, it always the waiter that gets ****ed in the ass. But restaurants have gamed it so that instead of the waiter getting mad at the restaurant for making part of their wage "Optional", that anger is passed off on to the customer. Who may or may not give 2 ****s about the whole thing, or could be completely ignorant about how the process is supposed to work.

Very flawed....
I agree with you man. Depenind on where I worked I made between $16-$30 an hour waiting tables.

That's just WAY too high for the work I did, and I always laughed and laughed when I was done because I couldn't believe I could wait on a table for 30-40 minutes and make $15-$30 off at that table just by being competent.

It's why I fell for the "waiter trap" and waited tables for so many years. I was good at it, it paid the bills, and I got to score with a lot of hot, young co-workers.

It was the life. Until I woke up and was 26 and still waiting tables and still hitting on 19 year olds. I thought...is this going to be cool when I'm 35? Then I ran away.
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Old 01-30-2013, 12:35 PM   #6
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Originally Posted by Peyton's Princess View Post
I agree with you man. Depenind on where I worked I made between $16-$30 an hour waiting tables.

That's just WAY too high for the work I did, and I always laughed and laughed when I was done because I couldn't believe I could wait on a table for 30-40 minutes and make $15-$30 off at that table just by being competent.

It's why I fell for the "waiter trap" and waited tables for so many years. I was good at it, it paid the bills, and I got to score with a lot of hot, young co-workers.

It was the life. Until I woke up and was 26 and still waiting tables and still hitting on 19 year olds. I thought...is this going to be cool when I'm 35? Then I ran away.
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