Computers Advice on wiping out a harddrive and starting over...

Hootie · 01-19-2009, 03:50 PM

I have a friend who is super computer illiterate and she pretty much ruined her laptop (3 years old)...I haven't had the chance to look at it myself but she wants me to try and fix it...says the computer won't turn on (which I think means won't load Windows) and that "cockroaches" appear all over the screen when she tries to turn it on...I think she's mildly reeruned but I told her I'd see what I could do...

What are my options? Could I re-install windows? What is the best way to try and savage the disaster she created?

Any advice would be greatly appreciated.

01-19-2009, 03:50 PM	Topic Starter
Hootie Banned Join Date: Jan 2006 Location: Dallas, Texas Casino cash: $10004900	Advice on wiping out a harddrive and starting over... I have a friend who is super computer illiterate and she pretty much ruined her laptop (3 years old)...I haven't had the chance to look at it myself but she wants me to try and fix it...says the computer won't turn on (which I think means won't load Windows) and that "cockroaches" appear all over the screen when she tries to turn it on...I think she's mildly reeruned but I told her I'd see what I could do... What are my options? Could I re-install windows? What is the best way to try and savage the disaster she created? Any advice would be greatly appreciated.
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