How did you handle bad restaurant service?

[cdcox]

Originally Posted by Rain Man

Okay, here's another question. What do you do when you go to a "fast casual" restaurant like Chipotle's or Boston Market or something, and pay by credit card? They've always got that line for a tip, and I feel guilty if I write in a zero, but at the same time I'm not getting any service. I'm just picking up my food to go and I'm even pouring my own drink. I hate that. Half the time I'll put down a zero and feel guilty, and half the time I'll put down a dollar and be ticked off about it.

Same actions here, completely different emotions. I alternately give them the buck and think "what the heck it's only a buck" or write the zero and get mad for them trying to intimeidate me out of a tip. I don't even know my rationale for doing one over the other. IMO counter service should not warrent a tip.