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12-02-2017, 12:36 PM | #91 | |
Supporter
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Quote:
Prospecting just by nature is a fraction of the return of a customer who contacts you. We turn about 35-40% of customers who contact us via a web form into a store visit We turn nearly 80% of customers who contact us by phone into a store visit. Prospecting/cold calling nets us about a 3% visit rate. As a lot of people have said in here, cold calling is dying, people just dont want it, they are annoyed etc, far more than when I started in this business. its not a great use of time for the sales floor either, the only reason we do it is becuase we are tasked with ONLY doing these sorts of things, and its a time filler. |
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12-02-2017, 12:59 PM | #92 |
Veteran
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Good luck SR and hang in there. You know how sales can be you do everything right and still may not get the results. Like others have said you bring tools to the table that gives you a excellent chance to succeed.
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12-02-2017, 01:01 PM | #93 | |
MVP
Join Date: Aug 2017
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I was sure you had all those things in place, and those numbers look great from what I recall. (as it's been a while since I have been around car stores to be privy to that kind of info.) With several profit centers you have lots of contact opportunities to take advantage of to keep your dealer's names top of mind and generate referrals.
I am sure with the group you manage, especially being part of a larger group, you live and die by the numbers generated by your CMS. It seems to be all about the CMS data these days in the car game and many other businesses. I have been told that is becomes a very good management tool once you learn what it is telling you and trust it's numbers. It can probably pick out the rep who is on CP all day vs. the ones who focus on making the calls... Quote:
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12-02-2017, 01:18 PM | #94 |
The Collective Unconscious
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12-02-2017, 02:02 PM | #95 |
You Sweetie!
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12-02-2017, 02:09 PM | #96 |
You Sweetie!
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There's little glamorous about my new job. However it IS solution-selling in the IT world - so there's $ to be made and I'm doing the best I can. I like the challenge of getting the attention of VP of Sales or even CEO's. I've had a few try to cow me - but I never get cowed. So there is an element of reward. We get them to the dinner table by booking demo's to show them a more granular look at our solution. Demo's are very hard to get, and I've averaged one per week. Which is better than any salesman they've previously employed. Once I get my clientele my role will shift into more of an account management role. If any of you know of any Managed Solution Providers, that's our target - we don't sell to the end-user. There are a few we will sell to - but it's usually a large university or medical facility.
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12-02-2017, 02:11 PM | #97 |
You Sweetie!
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Also I appreciate all the kindness via reps and other posts. You guys are very nice.
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12-02-2017, 03:28 PM | #98 |
THIS .... IS... ARROWHEAD!!!!
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12-02-2017, 04:53 PM | #99 |
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When you're at "C" level you get the all the good selling tools.
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12-02-2017, 05:21 PM | #100 |
Life is changing..
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Safe word for game chat tomorrow will be "cold call"
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12-02-2017, 05:30 PM | #101 |
Politically Incorrect
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I just remembered a very very important item when cold calling I do: when you leave a v/m with your phone number always leave your email address as well clearly spelling it out as well as saying it. Works great for me.
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12-02-2017, 05:45 PM | #102 |
You Sweetie!
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12-02-2017, 05:45 PM | #103 |
You Sweetie!
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12-02-2017, 06:45 PM | #104 |
The Collective Unconscious
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12-02-2017, 06:47 PM | #105 | |
The Collective Unconscious
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Quote:
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