CBS dispute with Dish

[treeguy27]

Like mentioned previously we just went through this with Dish. Call them and threaten to cancel your service. They will give you a significant discount on your rate. I got $50 a month off the bill for a year. They'll also send you a free antenna to get the OTA signal. Even if you have an antenna already, take their free one and put it in another room. I've gotten a free Roku from them previously as well. It's worth the 15 minute phone call.

[HemiEd]

Originally Posted by treeguy27

Like mentioned previously we just went through this with Dish. Call them and threaten to cancel your service. They will give you a significant discount on your rate. I got $50 a month off the bill for a year. They'll also send you a free antenna to get the OTA signal. Even if you have an antenna already, take their free one and put it in another room. I've gotten a free Roku from them previously as well. It's worth the 15 minute phone call.

Well I tried, that is 40 minutes of my life I won't be getting back. The best the gal from the Phillipines could do was a one time credit of $30

[treeguy27]

Originally Posted by HemiEd

Well I tried, that is 40 minutes of my life I won't be getting back. The best the gal from the Phillipines could do was a one time credit of $30

That sucks. The first CSR I spoke to tried to give me just the antenna. I told him that wasn't enough and I was gonna cancel. He transferred me to the retentions dept. The lady there gave me the $50/month credit without much argument. I had her throw in the antenna as well. They've been losing customers like crazy with all of the cord cutting going on. This was last summer, maybe they've changed their policies.

[ScareCrowe]

Originally Posted by treeguy27

That sucks. The first CSR I spoke to tried to give me just the antenna. I told him that wasn't enough and I was gonna cancel. He transferred me to the retentions dept. The lady there gave me the $50/month credit without much argument. I had her throw in the antenna as well. They've been losing customers like crazy with all of the cord cutting going on. This was last summer, maybe they've changed their policies.

The key is you said you were going to cancel & got transferred to their retention department. They're the ones who can really offer something. If you really want to negotiate with your cable company just start off by saying you want to cancel your service. Don't tell them you want this or that or you're going to cancel. Tell them you're calling to cancel, they will then transfer you to retention & you can negotiate. Don't worry they will give you many chances to back out if you don't want to cancel.

[HemiEd]

Originally Posted by ScareCrowe

The key is you said you were going to cancel & got transferred to their retention department. They're the ones who can really offer something. If you really want to negotiate with your cable company just start off by saying you want to cancel your service. Don't tell them you want this or that or you're going to cancel. Tell them you're calling to cancel, they will then transfer you to retention & you can negotiate. Don't worry they will give you many chances to back out if you don't want to cancel.

I did call for their retention department and it was in the Philipines. I probably gave in too early as I was sick of being on hold and spending time on it. Having no actual intention of canceling( the options are worse ) I just couldn't push the lie really.

I prefer to watch the games alone but a couple of my neighbors are not so fortunate to have an antenna system and are coming over to watch the game now.