Positive Rep for an email address!!!

[Hootie]

I want the email address for the CEO of an accounting firm named BDO...

http://www.bdo.com/

Or an email address where I can be heard...not just that shitty contact form.

I need my voice to be heard.

POSITIVE REP for good detective work.

[chiefsnorth]

Originally Posted by Mr. Flopnuts

Business owners do it all the time. Servers/Waitstaff are their own business owners in my eyes at $4 hr. If you ran a business and someone stiffed you on your work, you'd take them to court at best, or tell them to **** off at worst. He obviously can't take them to court over this, telling them to **** off is perfectly acceptable in this isolated incident. There aren't many excuses for this behavior, this is absolutely one of them. This company looks like assholes over $50. Pathetic.

Loss, such as a customer walking on a check, is a cost of doing business. It is going to happen sometimes. You dont sue them or pursue it, you budget for a little of that to happen. Theft happens, food gets burned or spoils. 98% of the time, they are not stiffed. It's called having realistic expectations.

No base employee ever has a right to tell anyone to **** off while they are on my payroll unless I say so first. To someone still pouring drinks at age 25 maybe it makes sene to drive off customers, but I am running a volume business at about 5% margin, and without volume the model collapses. It is inexcusable.

[sedated]

in the beginning of the thread, people were saying the waiters have to give percentages of their tips to cooks, bar staff, bus boys, etc. Now people are saying that you shouldn't penalize a server for shitty food.

Its either one cohesive unit, or its not. Servers can't have it both ways.

[DJ's left nut]

Originally Posted by Mr. Flopnuts

Business owners do it all the time. Servers/Waitstaff are their own business owners in my eyes at $4 hr. If you ran a business and someone stiffed you on your work, you'd take them to court at best, or tell them to **** off at worst. He obviously can't take them to court over this, telling them to **** off is perfectly acceptable in this isolated incident. There aren't many excuses for this behavior, this is absolutely one of them. This company looks like assholes over $50. Pathetic.

We're not even exploring the alternatives here?

Afterall, this is Hootie we're talking about.

As has already been noted - what do these folks have to gain by stiffing on a bill? This is a corporate account. I'll tip a carry-out guy $5 on my to-go Ribeye when it's the company dime if he did as much as offer me a coke while I wait.

The most likely possibilities are:

A) An edict from corporate (in which case Hooties wailing won't matter)

B) An honest mistake (different people signed for the check, maybe one thought it was included; maybe someone thought someone else was leaving money on the table, etc...)

C) They legitimately felt that the service was bad. And "bad" in the context of a large group that's been out eating/drinking on the company tab usually has to be freakin' hideous.

D) Outright bizarre circumstances (see - other). We had a busser that would steal cash tips. We had money get thrown in the trash only to be found later. We had folks simply forget to add a 1 while being in a hurry or just have a brain cramp.

C'mon - are we really just going to say "Man, these accountants are assholes because Hootie's an upright guy that never makes shit up to suit his own devices and never paints a picture that would put him in a positive light." Afterall, if you can't trust the dude that made it sound like he was working at Trotters when he was working at a pizza shack, well who can you trust?

And even if he's not full of shit - he's still culpable. He made the call, it's his responsibility to make it right and protect the people he spoke for. That's what a leader does. And if you don't consider yourself a leader, perhaps you ought to refrain from speaking on behalf of other people while determining their compensation.

[Bugeater]

Originally Posted by sedated

in the beginning of the thread, people were saying the waiters have to give percentages of their tips to cooks, bar staff, bus boys, etc. Now people are saying that you shouldn't penalize a server for shitty food.

Its either one cohesive unit, or its not. Servers can't have it both ways.

It's been over two decades since I've worked in a restaurant, but back then the cooks didn't get squat from tips, if that has changed it's news to me. IIRC the busboys got a couple bucks from them but nothing substantial.

[Mr. Flopnuts]

Originally Posted by DJ's left nut

We're not even exploring the alternatives here?

Afterall, this is Hootie we're talking about.

As has already been noted - what do these folks have to gain by stiffing on a bill? This is a corporate account. I'll tip a carry-out guy $5 on my to-go Ribeye when it's the company dime if he did as much as offer me a coke while I wait.

The most likely possibilities are:

A) An edict from corporate (in which case Hooties wailing won't matter)

B) An honest mistake (different people signed for the check, maybe one thought it was included; maybe someone thought someone else was leaving money on the table, etc...)

C) They legitimately felt that the service was bad. And "bad" in the context of a large group that's been out eating/drinking on the company tab usually has to be freakin' hideous.

D) Outright bizarre circumstances (see - other). We had a busser that would steal cash tips. We had money get thrown in the trash only to be found later. We had folks simply forget to add a 1 while being in a hurry or just have a brain cramp.

C'mon - are we really just going to say "Man, these accountants are assholes because Hootie's an upright guy that never makes shit up to suit his own devices and never paints a picture that would put him in a positive light." Afterall, if you can't trust the dude that made it sound like he was working at Trotters when he was working at a pizza shack, well who can you trust?

And even if he's not full of shit - he's still culpable. He made the call, it's his responsibility to make it right and protect the people he spoke for. That's what a leader does. And if you don't consider yourself a leader, perhaps you ought to refrain from speaking on behalf of other people while determining their compensation.

Great point. All of it. But, if he says they specifically asked before hand, they should've addressed any issues they had and given the waitstaff the opportunity to rectify a situation. And frankly, if the problem was the food, the business should've gotten stiffed, not the waitstaff. For me, this has nothing to do with Hootie, and everything to do with the kids that got ****ed on the whole deal. They made less than minimum wage last night, and that's bullshit.

[Mr. Flopnuts]

Originally Posted by chiefsnorth

Loss, such as a customer walking on a check, is a cost of doing business. It is going to happen sometimes. You dont sue them or pursue it, you budget for a little of that to happen. Theft happens, food gets burned or spoils. 98% of the time, they are not stiffed. It's called having realistic expectations.

No base employee ever has a right to tell anyone to **** off while they are on my payroll unless I say so first. To someone still pouring drinks at age 25 maybe it makes sene to drive off customers, but I am running a volume business at about 5% margin, and without volume the model collapses. It is inexcusable.

Absolutely. And no offense, but your take here shows that you, like most employers, don't give two shits about your employees. If you're okay with them making less than the very minimum standard we've set for wages in this country for an honest day's worth of work, that makes you a shitty employer.

[chiefsnorth]

Originally Posted by Mr. Flopnuts

Absolutely. And no offense, but your take here shows that you, like most employers, don't give two shits about your employees. If you're okay with them making less than the very minimum standard we've set for wages in this country for an honest day's worth of work, that makes you a shitty employer.

Because I won't tell a customer to **** off for them? Exactly what is the benefit to anyone of pissing off a major business customer?

[Hootie]

Ok!

I did it...

I installed FfvB and ignored DJ's Left Nut.

It's done. It's over. And that's what I'm going to do from now on...I've had enough with people like him.

[Pants]

Originally Posted by ClevelandBronco

Oh. If you had said as much then shut the **** up I probably wouldn't have pointed out that it's none of your ****ing business.

Why are you taking this so personally? Of course it none of my business when cheap people decide to stiff servers who have absolutely nothing to do with the way your food tastes. Why would I shut the **** up when this is the forum for stating your opinions. You can tip however you like, it doesn't change the fact that the tip is meant for the server and not the cook. The cooks don't make 40% of minimum wage.

[Mr. Flopnuts]

Originally Posted by chiefsnorth

Because I won't tell a customer to **** off for them? Exactly what is the benefit to anyone of pissing off a major business customer?

No. Because you don't care about anything but YOUR bottom line. You haven't taken into consideration for one second that these kids made LESS than minimum wage last night. That's not acceptable to me.

[eazyb81]

Originally Posted by chiefsnorth

Because I won't tell a customer to **** off for them? Exactly what is the benefit to anyone of pissing off a major business customer?

You don't want to hurt your poor employees feelings!!!!!! Screw staying in business.

[chiefsnorth]

Originally Posted by Mr. Flopnuts

No. Because you don't care about anything but YOUR bottom line. You haven't taken into consideration for one second that these kids made LESS than minimum wage last night. That's not acceptable to me.

You didn't answer the question. Who benefits from telling a customer their money is no good at my restaurant?

[Bugeater]

Originally Posted by eazyb81

You don't want to hurt your poor employees feelings!!!!!! Screw staying in business.

That's right! Because maintaining a good relationship with your employees has absolutely no effect on your business.

[Donger]

Originally Posted by Metrolike

Why are you taking this so personally? Of course it none of my business when cheap people decide to stiff servers who have absolutely nothing to do with the way your food tastes. Why would I shut the **** up when this is the forum for stating your opinions. You can tip however you like, it doesn't change the fact that the tip is meant for the server and not the cook. The cooks don't make 40% of minimum wage.

There it is again: nothing. They brought me the crap. What if they are bringing me food that they know tastes like crap? Do they still deserve 15 or 20%?

[Pants]

Originally Posted by Donger

What if they are bringing me food that they know tastes like crap? Do they still deserve 15 or 20%?

Depends on the waiter's level of service, I would say.