Life SEARS DELIVERY/REIMBURSMENT SYSTEM SUCKS! - Page 3

BourbonMan · 09-06-2012, 07:58 PM

SEARS Delivery SUCKS!!! I bought a new freezer, had them deliver and pick up old one. They called on wednesday and said they would be there between 1:45 and 3:45. So I took off work...3:45 came and got a phone call saying they are running late, they will be there in 45 minutes...waitng, waiting, 5:10 I get a call saying they will be here in 20 minutes, they finally show up at 6:05. Called 4 different numbers and ended up getting a $50.00 gift card...but I'm not satisfied....I'm letting everybody and every message board no my frustration and going to SEARS tomorrow to do some more complaining.....SEARS DELIVERY SERVICE AND THIER REIMBURSMENT SYSTEM SUCKS!!!!!!!!

**Bob Dole** · 09-07-2012, 07:35 AM

Quote:

Originally Posted by htismaqe

Home Depot? Sears?

I bought my new deep freeze AND my new fridge from AMAZON.

And part of the rain forest died a little inside...

Was it actually from Amazon, or from a reseller selling through Amazon? That's some serious savings, though.

htismaqe · 09-07-2012, 07:37 AM

Quote:

Originally Posted by Bob Dole

And part of the rain forest died a little inside...

Was it actually from Amazon, or from a reseller selling through Amazon? That's some serious savings, though.

The deep freeze was through Amazon directly.

saphojunkie · 09-07-2012, 08:49 AM

I bought my grill through Sears, and when it came out there was a a major piece bent like an elbow. The return of that, plus getting back my shipping costs (considering I had to take it into the store - pretty much negating the point having it delivered), plus getting the same model - all a nightmare.

Never again with that place.

**Saulbadguy** · 09-07-2012, 09:02 AM

I had a bad experience w/ Nebraska Furniture Mart delivery recently. They gave me $100 store credit. ASK FOR MORE!!

htismaqe · 09-07-2012, 09:05 AM

Quote:

Originally Posted by Saulbadguy

I had a bad experience w/ Nebraska Furniture Mart delivery recently. They gave me $100 store credit. ASK FOR MORE!!

Yeah, we've had issues with NFM in the past but they've been pretty good about making sure we're happy in the end.

Bump · 09-07-2012, 09:31 AM

Quote:

Originally Posted by Saulbadguy

Sears is going out of business soon. fwiw.

good, they deserve to.

Inspector · 09-07-2012, 10:18 AM

Quote:

Originally Posted by htismaqe

Yeah, we've had issues with NFM in the past but they've been pretty good about making sure we're happy in the end.

A happy ending???

Wow, now that IS good service!

BourbonMan · 09-07-2012, 11:46 AM

UPDATE: Went to the Sears store this morning, did some more complaining. Got another $50.00 Gift Card. So total, $100.00, which is what it cost for the delivery and haul away of old, which is what I wanted reimbused in the first place. I'm content now, but will never use their Delivery Service again.

**pr_capone** · 09-07-2012, 11:50 AM

Thanks for the update. I was on the edge of my seat waiting to see how this all was going to play out.

Got to give us what we want
Gotta give us what we need
Our freedom of speech is freedom or death
We got to fight the powers that be
Lemme hear you say
FIGHT THE POWER!

**Saulbadguy** · 09-07-2012, 12:23 PM

Quote:

Originally Posted by pr_capone

I bet he is the guy that is super rude and yells at the phone rep like they were the ones pulling the strings in the sinister plot meant to waste his time.

http://www.chiefsplanet.com/BB/showthread.php?t=185155

Quote:

Originally Posted by pr_capone

I disagree. I have never before asked for a refund after viewing a movie. Had it been anyone else other than Lucas, Spielberg, and Ford... we would have walked out in the first 15 minutes.

If I am not satisfied with the product presented, why in the hell should I not get my money back?

**pr_capone** · 09-07-2012, 12:46 PM

Quote:

Originally Posted by Saulbadguy

http://www.chiefsplanet.com/BB/showthread.php?t=185155

One doesn't translate to the other. I didn't call 4 different numbers demanding my money back, then after accepting what they offered, go back and demand more.

Quote:

Originally Posted by pr_capone

Quote:

Originally Posted by Guru

Most theaters will allow a refund or credit within 30 minutes but you watched the entire thing. The theater owed you nothing. They are not responsible for how crappy the movie was.

And had they said no... I would not have been angry with them. BUT, they provided me with good customer service and I will be sure to continue attending their theater at a higher price than I would pay for the other theater in town. Why? Better sound, better service, and better concessions... even if I have to pay $3.50 more per ticket.

BourbonMan · 09-07-2012, 12:48 PM

Quote:

Originally Posted by Saulbadguy

http://www.chiefsplanet.com/BB/showthread.php?t=185155

REP to you. Tried doing that, but he had to many stupid 1 liner posts, didn't feel like wasting my time on him.

**Saulbadguy** · 09-07-2012, 12:48 PM

Quote:

Originally Posted by pr_capone

One doesn't translate to the other. I didn't call 4 different numbers demanding my money back, then after accepting what they offered, go back and demand more.

Once BourbonMan uses the fridge for its designated life span, he should call Sears and try to return it.

**pr_capone** · 09-07-2012, 12:50 PM

Quote:

Originally Posted by Saulbadguy

Once BourbonMan uses the fridge for its designated life span, he should call Sears and try to return it.

Read my edit.

BourbonMan · 09-07-2012, 12:59 PM

Quote:

Originally Posted by pr_capone

I didn't call 4 different numbers demanding my money back, then after accepting what they offered, go back and demand more.

I called 4 different numbers, because each one of them said they couldn't help me and told me to try this number. The last number I called, the lady called the Store where I purchased from and they told her that they would not do anything about it. She then turned around and offered me the $50.00 gift card and she then told me if it was her, she would go to the store in person, to see if I could get more

09-06-2012, 07:58 PM
BourbonMan The Dude Join Date: Mar 2005 Location: topeka Casino cash: $10004900	SEARS DELIVERY/REIMBURSMENT SYSTEM SUCKS! SEARS Delivery SUCKS!!! I bought a new freezer, had them deliver and pick up old one. They called on wednesday and said they would be there between 1:45 and 3:45. So I took off work...3:45 came and got a phone call saying they are running late, they will be there in 45 minutes...waitng, waiting, 5:10 I get a call saying they will be here in 20 minutes, they finally show up at 6:05. Called 4 different numbers and ended up getting a $50.00 gift card...but I'm not satisfied....I'm letting everybody and every message board no my frustration and going to SEARS tomorrow to do some more complaining.....SEARS DELIVERY SERVICE AND THIER REIMBURSMENT SYSTEM SUCKS!!!!!!!!
Posts: 1,077

09-07-2012, 08:49 AM	#33
saphojunkie MVP Join Date: Aug 2011 Casino cash: $2326550	I bought my grill through Sears, and when it came out there was a a major piece bent like an elbow. The return of that, plus getting back my shipping costs (considering I had to take it into the store - pretty much negating the point having it delivered), plus getting the same model - all a nightmare. Never again with that place.
Posts: 12,923

09-07-2012, 09:02 AM	#34
Saulbadguy When a nightmare becomes real Join Date: Nov 2003 Casino cash: $736966	I had a bad experience w/ Nebraska Furniture Mart delivery recently. They gave me $100 store credit. ASK FOR MORE!! __________________ http://www.goemaw.com
Posts: 47,020

09-07-2012, 11:46 AM	#38
BourbonMan The Dude Join Date: Mar 2005 Location: topeka Casino cash: $10004900	UPDATE: Went to the Sears store this morning, did some more complaining. Got another $50.00 Gift Card. So total, $100.00, which is what it cost for the delivery and haul away of old, which is what I wanted reimbused in the first place. I'm content now, but will never use their Delivery Service again.
Posts: 1,077

09-07-2012, 11:50 AM	#39
pr_capone THREEPEAT!!! Join Date: Jan 2006 Location: NWMO Casino cash: $9948214	Thanks for the update. I was on the edge of my seat waiting to see how this all was going to play out. Got to give us what we want Gotta give us what we need Our freedom of speech is freedom or death We got to fight the powers that be Lemme hear you say FIGHT THE POWER!
Posts: 19,897