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#10 | |
'Tis my eye!
Join Date: Aug 2000
Location: Chiefsplanet
Casino cash: $8179900
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Quote:
This is the problem with the monopoly that is pro football. When consumer confidence is wavering, Ford Motor Company doesn't get on Twitter and say "**** you, go buy a Toyota". They interact with people on Twitter (and Facebook and all sort of other contact media) and actively (or silently) solicit feedback on HOW TO IMPROVE CONSUMER CONFIDENCE. They actually want someone to get on Twitter and say "I've bought Fords all my life but this new F150 is bullshit. " It gives them an opportunity to get a leg up on their COMPETITION by actually asking the customer "what don't you like?" and "what would you improve?" If the guy just stops buying Fords and gets everybody else to do the same, Ford eventually stops making F150s to cut their losses and in the end, he doesn't get what he wants. |
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Posts: 104,292
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