Installing a passenger side mirror?

[Saul Good]

Originally Posted by Exoter175

You still don't get it, do you?

Those book times are not an industry standard, they are an approximation for how long the service will take a skilled mechanic.

Those book times are what I'm going to show my customers in their quote. I will not charge them more, I will not charge them less.

However, those book times at every business in the metro area are going to have an adjusted scale of 20-30% on top of them.

It isn't illegal, it doesn't make them crooks.

What you also don't know in that software, is that I can manually add or remove book hours on top of that for additional hours applied to the job.

For instance, in Alldata, it tells me to add .5 hours for R&R. I don't actually have to add that, unless I am R&R'ing the part. It allows for a number of configurations that are at the DISCRETION of the business, nothing else.

There is nothing unethical for scaling 10% book hour because your mechanics will take longer than those at a dealership.

There is nothing unethical about scaling 20% book hour because your mechanics are thorough.

If your mechanics are so thorough that it takes them an extra hour to do the job, so be it. That's not even what you're claiming. You say that you spend less time on it that the books say yet you charge for more time. You're a thief.