Misc Installing a passenger side mirror?

Exoter175 · 03-11-2013, 02:56 PM

Quote:

Originally Posted by Saul Good

In case anyone missed it, here's the post where you showed your ass and admitted that you knowingly bill for more hours than the job takes.

And in case you missed it, that was a Hypothetical scenario where "I" am playing the part of the business, and explaining to you how the industry is ran. Not how I specifically do MY business.

Just because I tell you how the business is ran, does not mean that is how I do business.

But go ahead wise one, explain to me how I did business from a hypothetical quote, when I've spent the last 5 pages to you explaining how I did it in real life, and try to argue more that the hypothetical quote carries more weight.

Saul, you don't understand the business, don't tell me how it is ran.

Exoter175 · 03-11-2013, 03:02 PM

Quote:

Originally Posted by chiefforlife

This is getting out of hand.

Actual book time on that mirror is 1 hour. If you called my shop and asked, we would quote you 1 hour. Period.

We do install bulbs on most vehicles at no charge other than the bulb itself. If you are a good customer, we probably wouldnt charge you at all for that. I have made many a customer by doing this for someone in the parking lot and saying, there you go its on me.

I think exort is getting hammered here, a lot of shops do what he is saying.

Thank you for the somewhat backup confirmation on the fact that business is ran this way, just as business is ran your way.

I picked up the AAA Gold Plus package one night just to tow a customer home from Columbia back to KC, free of charge.

But watch out, I'll **** you when you're not looking.

Quote:

Originally Posted by Frosty

Actually, I did have a copy of the TSB. That's when I got the song and dance about the book saying 2 hours.

That's messed up, though, some TSB's are not covered by warranty or by the shop, they are just mid level TSB's that there "are" issues, not that they need immediate replacement due to emergency. I would have thought you'd have gotten much better service, it almost seems like they were trying to **** you from the start.

Quote:

Originally Posted by Pestilence

And if you quote me 4 hours.....and only take 2 hours and 15 minutes to complete the job.....am I allowed to question the bill?

You're always allowed to question a bill.

However, if I quote you 4 hours to fix something, and you sign off on that, and it takes me 2 and a half to do it? You are legally bound to pay for the 4 hours. Cases like these rarely come up when you're talking about being billed nearly twice as much as a job will take, but sometimes a mechanic is just on fire that day and he gets it done fast. And I'm going to explain to you just that. I'm also not the type to have my mechanic "wait" so it looks like it took that much time. I want you in and out as much as you do, if we have a disagreement, I'm going to try try and make things right by you, but understand that I owe you NOTHING for my expedience in this business.

Quote:

Originally Posted by Peyton's Princess

You're just a prick. Play me in Madden so I can show you real greatness. I'll **** your hole until you bleed out.

I'd **** your world up princess.

Quote:

Originally Posted by notorious

This thread just regained it's burst.

Yeah it did.

Exoter175 · 03-11-2013, 03:04 PM

Quote:

Originally Posted by notorious

Damn, all of us business owners must be having a slow day (or sick as ****, like myself).

I wouldn't know, I'm in my PJ's today making phone calls to other business owners as I prepare another business venture!

Quote:

Originally Posted by Frosty

Yeah, really. What are all of you slackers doing on the Internet instead of fixing my car?

No wonder your rates are so high.

Right?

**The Franchise** · 03-11-2013, 03:05 PM

Quote:

Originally Posted by Exoter175

You're always allowed to question a bill.

However, if I quote you 4 hours to fix something, and you sign off on that, and it takes me 2 and a half to do it? You are legally bound to pay for the 4 hours. Cases like these rarely come up when you're talking about being billed nearly twice as much as a job will take, but sometimes a mechanic is just on fire that day and he gets it done fast. And I'm going to explain to you just that. I'm also not the type to have my mechanic "wait" so it looks like it took that much time. I want you in and out as much as you do, if we have a disagreement, I'm going to try try and make things right by you, but understand that I owe you NOTHING for my expedience in this business.

That would be your answer if you quoted someone 4 hours....took 2 to do the work and then questioned about it? Your mechanic must have been on fire that day?

That excuse wouldn't earn you a repeat customer.

Exoter175 · 03-11-2013, 03:07 PM

Quote:

Originally Posted by Pestilence

That would be your answer if you quoted someone 4 hours....took 2 to do the work and then questioned about it? Your mechanic must have been on fire that day?

That excuse wouldn't earn you a repeat customer.

No, that wouldn't be my answer, but you didn't pose me a question.

I said I would allow you to question the bill, and I told you why I would allow it, and that I'd try to make it right by you, but that I had zero obligation to you.

Exoter175 · 03-11-2013, 03:08 PM

Quote:

Originally Posted by Saul Good

Best post of the thread right here.

Job should take 2 hours.
Actual labor is 45 minutes.
Bill for labor is $176

Now, he claims to charge $80 an hour for labor, but $80 an hour would come to $60. In reality, he's charging $235 an hour.

He defends this by talking about how thorough he is. Doing a job that should take 2 hours in 45 minutes doesn't scream thorough to me, but what the **** do I know?

Maybe he's so ****ing good that he can do in 45 minutes what a mere mortal requires two hours to complete. If so, great. Charge $176 bucks an hour and explain that you will get the work done in half the time as the guy down the road and for the same price overall. Don't pad your hours (ie outright lie to the customers) and pretend you're not a shyster.

I'm not sure where you are getting your math from, but it is wrong.

I'm not sure where these hypotheticals are coming from with the 45 minutes and 2 hours bit. Without the quotes I quoted.

Quote:

Originally Posted by notorious

WalMart service center, of course.

No shit, its what I am expecting lol.

**notorious** · 03-11-2013, 03:10 PM

Quote:

Originally Posted by Exoter175

No shit, its what I am expecting lol.

Jason is fine in my book. I was just breaking his balls.

**Saul Good** · 03-11-2013, 03:18 PM

Quote:

Originally Posted by Exoter175

I'm not sure where you are getting your math from, but it is wrong.

I'm not sure where these hypotheticals are coming from with the 45 minutes and 2 hours bit. Without the quotes I quoted.

No shit, its what I am expecting lol.

I get my math from your post.

$80 per hour times 2.2 hours is $176.

176 / three quarters of an hour is $235.

Your math teacher must have also taught business ethics.