Restaurant bans tipping. Guess what happened?

[Rain Man]

Originally Posted by kstater

And how does charging a mandatory 18% change that? If anything, it encourages it as they're guaranteed that percentage regardless of what they do.

I think it does the opposite. It creates an incentive for a person to take fewer tables, not more, which means better service for the customer.

It's up to the restaurant manager to ensure that they're serving enough tables to be profitable, but that's a management issue and is best left in the hands of the manager rather than the server.