Lowes Return

[SAUTO]

so i go to lowe's the other day to return a vanity/sink/ mirror.


they tell me i had already returned the items.

i tell them i could'nt have they are on my wheelie thing right here.

they give me a return receipt that someone had signed my name on.

NOT MY SIGNATURE.

they call the employee who did the transaction and he promptly QUITS.

they refuse to get the local PD involved wanting to let their loss prevention handle it.


wont tell me if he could have gotten my debit card # or anything like that.

now i have to cancel that card.

SO what says the planet should I:

call the local PD and get them involved myself?
demand that lowe's give me SOMETHING just for all this hassle (took me 2 hours to return this item all the while they are calling "backup to returns desk" and everyone and their mother sees me and my family standing there by ourselves) and now i have to deal with getting a new card.

hell 2 employees acted as though they were going to physically detain me right up until i told them they better get the police there because as soon as they touched me i was going to start knocking mother ****ers out...

****ed up deal IMO.

so whats the planet's opinion on this one?

[Johnny Vegas]

if you don't ****ing call PD right now I will!

[DeezNutz]

Originally Posted by JASONSAUTO

forged my name, had a receipt.

they went through the footage and saw it wasnt me. compared signatures

only reason i got the money back.

hell they told me i couldnt leave with the merchandise too.

told them ****ers i was leaving with money, merch., or in cuffs.

but they better get the police there before they tried anything else.

I have this mental image of a 19-year-old pissing himself. .

vail's offered solid advice here.

[MIAdragon]

Originally Posted by Bugeater

Home Depot.

[SAUTO]

Originally Posted by DeezNutz

I have this mental image of a 19-year-old pissing himself. .

vail's offered solid advice here.

oh dude these little douches were ready to run.

i'm a decent sized guy and stood there and smiled at these guys when i was telling them all that. they moved quite a ways away, and from that point on kept the counter between us.

[Lumpy]

Originally Posted by DeezNutz

I have this mental image of a 19-year-old pissing himself. .

vail's offered solid advice here.

This.

I don't know if Lowes uses a POS system, but IIRC, a duplicate receipt print-out should show up in the transaction history. That would be the only way that this person could have had a paper receipt.

[OnTheWarpath15]

Absolutely get the police involved.

[Bugeater]

I can't believe they made you stand around and stew after the employee quit, that should've told them all they needed to know about what happened.

And FWIW, Menard's isn't any gooder.

[Codered]

I agree. I don't see the negative of at least contact the PD. If things should be handled internally then they can make that call.

[DeezNutz]

Originally Posted by JASONSAUTO

oh dude these little douches were ready to run.

i'm a decent sized guy and stood there and smiled at these guys when i was telling them all that. they moved quite a ways away, and from that point on kept the counter between us.

I don't doubt it or blame you one bit.

If your personal information has indeed been compromised, chatting with the police wouldn't be a bad thing to do, either. Explain the situation and they can offer advice before you commit to any course of action.

[The Franchise]

Originally Posted by JASONSAUTO

forged my name, had a receipt.

they went through the footage and saw it wasnt me. compared signatures

only reason i got the money back.

hell they told me i couldnt leave with the merchandise too.

told them ****ers i was leaving with money, merch., or in cuffs.

but they better get the police there before they tried anything else.

Take Vail's advice.

[mikey23545]

Originally Posted by JASONSAUTO

did that this AM. he said loss prevention was on it but the store refuses to get PD involved, says they dont see how they could have gotten my debit card info. but they got my name and receipt and waited exactly 4 saturdays to do this .


and yeah its obviously an employee at the time.

they called him to ask what he did on the return and where the second slipp would be and he called back and quit.

i'm in the middle of a huge project and have tons of money in that account.

I don't think he could have gotten your credit card number from the receipt...Every receipt I've ever seen only has the last 4 digits of the card number on it.

That being said, I still would notify the police no matter what that dickhead manager said.

[Bwana]

Without question, get the cops involved and press charges. There is no way I woud let the little punk ass bitch walk, after pulling that crap.

[Buck]

I doubt he stole your CC info.

[mnchiefsguy]

I agree with Vailpass, but I would also call and get the police involved. Lowes has their best interests in mind, not yours, and you have to do whatever you can to protect your identity.

[Bugeater]

Originally Posted by Bwana

Without question, get the cops involved and press charges. There is no way I woud let the little punk ass bitch walk, after pulling that crap.

The thing is, the actual crime here was against Lowe's, not Jason. He was just inconvenienced by the whole thing.