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Old 11-04-2009, 11:44 AM  
HemiEd HemiEd is offline
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Owners of Toyota Cars in Rebellion Over Accidents Caused by Sudden acceleration.

Owners of Toyota Cars in Rebellion Over Series of Accidents Caused by Sudden Acceleration


Anyone else been following this story? They had a pretty graphic show on nightline about it last night.


http://abcnews.go.com/Blotter/Runawa...ory?id=8980479

Refusing to accept the explanation of Toyota and the federal government, hundreds of Toyota owners are in rebellion after a series of accidents caused by what they call "runaway cars."


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Department of Transportation: underlying defect causes accelerators to stick.

More PhotosSafety analysts found an estimated 2000 cases in which owners of Toyota cars including Camry, Prius and Lexus, reported that their cars surged without warning up to speeds of 100 miles per hour.

CLICK HERE FOR MORE OF THE RUNAWAY TOYOTAS STORY.

Toyota says the incidents are caused by floor mats becoming stuck under gas pedals, but owners say that's not what happened to them.

Watch the full report tonight on 'World News with Charles Gibson' and 'Nightline'.

"I'm absolutely certain that in my situation, it was not the floor mats," Elizabeth James told ABC News. She was driving her Toyota Prius outside Denver, CO when she says it suddenly shot up to 90 miles an hour, even though her foot was on the brake and not the gas pedal.

"I kept going faster and faster," James said. "And all of a sudden… my foot was pressing on the brake super, super hard and I wasn't slowing down."

James and some other Toyota owners suspect the accidents have been caused by some kind of glitch in the electronic computer system used in Toyotas that controls the throttle.

http://blogs.cars.com/kickingtires/2...at-recall.html

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Old 02-04-2010, 05:03 PM   #346
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Originally Posted by Bugeater View Post
Interesting video here about what to do if this happens to you, although he's wrong about the steering locking if you turn the key too far, all cars today have an interlock that prevents the switch from going into the lock position unless it's in Park.
Sorry about that, I could have sworn one of the owners said that in a article I read.

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Originally Posted by jjjayb View Post
Oh my God that commercial is Hilarilous ina completely unintended way.

Funny too that they haven't recalled any of the Lexus vehicles when there have been complaints of the Lexus having the same issue.
Most of the You Tube owner's videos I have seen, has been of Lexus's. Of course, they didn't want the recall to get in the way of their "December to Remember" promotion.
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Old 02-04-2010, 06:31 PM   #347
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Originally Posted by HemiEd View Post
Sorry about that, I could have sworn one of the owners said that in a article I read.
I was referring to the guy in the video, he said the same thing as you, but I've tried it on all three of our cars and none of them will go into the lock position unless they are in Park. Although one thing I didn't think about were cars with manual transmissions, it's been so damn long since I've had one I don't recall how they work.
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Old 02-04-2010, 07:55 PM   #348
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Originally Posted by Bugeater View Post
I was referring to the guy in the video, he said the same thing as you, but I've tried it on all three of our cars and none of them will go into the lock position unless they are in Park. Although one thing I didn't think about were cars with manual transmissions, it's been so damn long since I've had one I don't recall how they work.
Steering will lock in a standard. All you have to do is hit the clutch though and you're free wheeling. For me it would be a reflex action. To me the standard would be safer due to driving habit.
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Old 02-05-2010, 05:56 PM   #349
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Toyota defects>>>>>American car defects
and smithville lake is >>>>>>>>>>pacific ocean
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Old 02-09-2010, 10:14 AM   #350
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It just keeps getting worse for the worlds largest car maker. Have you seen those new adds?

http://www.msnbc.msn.com/id/35278742...utos?GT1=43001

Toyota recalls Priuses, other hybrids worldwide
Move is latest in string of safety problems at the world’s largest automaker

TOKYO - Toyota says it is recalling about 437,000 Prius and other hybrid vehicles worldwide to fix brake problems — the latest in a string of embarrassing safety lapses at the world's largest automaker.

"I don't see Toyota as an infallible company that never makes mistakes," President Akio Toyoda said at a news conference Tuesday. "We will face up to the facts and correct the problem, putting customers' safety and convenience first."

With the Prius announcement, the number of vehicles recalled globally by Toyota Motor Corp. has ballooned to 8.5 million, including for floor mats which can trap gas pedals and faulty gas pedals that are slow to return to the idle position. The 2010 Prius wasn't part of the earlier recalls.

There have been about 200 complaints in Japan and the U.S. about a delay when the brakes in the Prius were pressed in cold conditions and on some bumpy roads. The delay doesn't indicate a brake failure. The company says the problem can be fixed in 40 minutes with new software that oversees the controls of the antilock brakes.

"Let me assure everyone that we will redouble our commitment to quality as the lifeline of our company," Toyoda said.

U.S. Transportation Secretary Ray LaHood said in a statement Tuesday that Toyota's leaders have assured him they are taking safety concerns "very seriously." The statement said LaHood's agency will stay in constant communication with Toyota to hold the company to its promise.

Also, State Farm, the largest auto insurer in the U.S., said it alerted federal regulators late in 2007 about a rise in reports of unexpected acceleration in Toyota vehicles. Congressional investigators are looking into whether the government missed warning signs.

Toyota officials went to Japan's Transport Ministry earlier Tuesday to formally notify officials the company is recalling the 2010 Prius gas-electric hybrid — the world's top-selling hybrid car. The automaker is also recalling two other hybrid models in Japan, the Lexus HS250h sedan, sold in the U.S. and Japan, and the Sai, which is sold only in Japan.


Click for related content
Earlier Priuses may also have braking issues
Toyota’s powerful friends in Washington
Complete coverage of Toyota's auto recalls

The 223,000 cars being recalled in Japan include nearly 200,000 Priuses sold from April last year through Monday, according to papers the automaker filed with the ministry. The Prius is Japan's top-selling car.

In the U.S., Toyota will recall 133,000 Prius cars and 14,500 Lexus HS250h vehicles. Nearly 53,000 Priuses are also being recalled in Europe. Toyota is suspending production of the Sai and Lexus HS250h in Japan until the updated software for those models is ready.

If drivers experience a delayed reaction when depressing the brakes in any of these models, they should keep pressing, according to Toyota and the transport ministry.

The Prius repairs will start in Japan on Wednesday. U.S. owners will start receiving letters about the recall next week.

Toyoda, the president, has been criticized for being largely invisible during the two weeks after the company announced Jan. 21 the gas pedal recall in the U.S., Europe and China.


He apologized at his first public news conference last Friday, but was criticized by the Japanese media for failing to outline concrete steps to tackle the safety crisis and reassure customers.

In contrast to his halting English in response to questions from foreign reporters at last week's news conference, Toyoda seemed much better prepared Tuesday, reading from an English statement after doing so in Japanese.

"We will do everything in our power to regain the confidence of our customers," Toyoda said.

He said he planned to go to the U.S. soon to talk with American workers and dealers to bring the ranks together.

Analysts said fears of an even bigger consumer backlash prodded Toyota into recalling the Prius.

"If they hadn't done the recalls, their image would have suffered even more," said Ryoichi Saito, auto analyst at Mizuho Investors Securities in Tokyo.

The Japanese transport minister rapped Toyota as reacting too slowly, and said he was meeting U.S. Ambassador to Japan John Roos on Wednesday to exchange views about Toyota's recalls and make sure U.S.-Japan relations remained on good terms.

"The consideration for customers was lacking in Toyota," Seiji Maehara told reporters, after a meeting with Toyoda. "We hope this never happens again."

Toyoda, who visited the minister after his news conference, apologized and explained the recalls, Maehara said.

U.S. safety officials are investigating the brake problem.

It is suspected in four crashes resulting in two minor injuries, according to data gathered by the National Highway Traffic Safety Administration. Toyota says it's cooperating with NHTSA's investigation.

Also Tuesday, Toyota said it will voluntarily recall about 7,300 four-cylinder Camry sedans produced early in the 2010 model year because of a possible brake fluid leak. Dealers will inspect the cars for a power steering hose that could come in contact with a brake tube, causing a leak. The leak means it could take longer for the vehicle to stop, the company said. Owners will get letters starting in mid-February.

Problems with hybrid braking systems haven't been limited to Toyota.

Ford Motor Co. said last week it plans to fix 17,600 Mercury Milan and Ford Fusion gas-electric hybrids because of a software problem that can give drivers the impression that the brakes have failed. The automaker says the problem occurs in transition between two braking systems and at no time are drivers without brakes.

Toyota's plug-in hybrid is also being recalled in Japan, Europe and the U.S., but in small numbers because it is a largely experimental model for rental and government use.

The Prius holds a cherished spot in Toyota's vehicle lineup and is symbolic of its leadership in the "green" car market.

The Toyota executive overseeing quality, Shinichi Sasaki, said the delay that Prius drivers can feel when braking lasts for a fraction of a second as the antilock brakes kick in.

The problem happens only on snowy or bumpy surfaces, and the complaints did not become more numerous until winter, Sasaki said.
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Old 02-09-2010, 10:16 AM   #351
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The feds knew in 2007 there may be an issue and did nothing? Were they in Toyota's pocket? Man, I bet the lawyers are salivating over this.
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Old 02-09-2010, 10:24 AM   #352
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The feds knew in 2007 there may be an issue and did nothing? Were they in Toyota's pocket? Man, I bet the lawyers are salivating over this.
Toyota’s powerful friends in Washington

http://www.msnbc.msn.com/id/35293626...business-autos


WASHINGTON - The lawmakers now investigating Toyota's recall include a senator who was so eager to lure the Japanese automaker to his state that he tramped along through fields as its executives scouted plant sites, and a congresswoman who owes much of her wealth to a Toyota supplier.

They and others on the congressional committees investigating Toyota's massive recall represent states where Toyota has factories and the coveted well-paying manufacturing jobs they bring.

Some members of Congress have been such cheerleaders for Toyota that the public may wonder how they can act objectively as government watchdogs for auto safety and oversight. The company's executives include a former employee of the federal agency that is supposed to oversee the automaker.

Toyota has sought to sow good will and win allies with lobbying, charitable giving, racing in the American-as-apple pie NASCAR series and, perhaps most important, creating jobs. Will those connections pay off as it tries to minimize fallout from its problems?

The Senate's lead Toyota investigator, West Virginia Democrat Jay Rockefeller, credits himself with lobbying Toyota to build a factory in his state. A member of a House investigating panel, California Rep. Jane Harman, represents the district of Toyota's U.S. headquarters and has financial ties to the company.

Rockefeller, chairman of the Senate Commerce, Science and Transportation Committee, has known Toyota's founding family since the 1960s. He was so closely involved with Toyota's selection of Buffalo, W.Va., for a factory that he slogged through cornfields with Toyota executives scouting locations and still mentions his role in the 1990s deal to this day.

"By the time Toyota decided to make Buffalo its new home," Rockefeller said in 2006 during the plant's 10th anniversary, "I felt like a full-fledged member of that site selection team."

Rockefeller's committee is expected to review whether the National Highway Traffic Safety Administration acted aggressively enough toward Toyota. The agency's new chief, David L. Strickland, worked for eight years on Rockefeller's committee as a lawyer and senior staffer.

Strickland has such close relationships with Rockefeller and other senators that Republican Sen. George LeMieux of Florida asked Strickland at his confirmation hearing two months ago whether he could disagree with Rockefeller, his former boss: "The oversight for you in your role will be from the committee that you once served on," LeMieux told him.

"I will be honest with you, sir," Strickland answered. "I've had disagreements with the chairman personally. But he signs the paycheck, and he wins. But I will have no problem with that all, sir."

Rockefeller sees no reason to step aside from his committee's investigation. Consumer protection is a cornerstone of his work as chairman and that is reflected in the steps he and the committee are taking, including NHTSA briefings and plans to hold hearings and seek recall-related documents, Rockefeller spokeswoman Jamie Smith said.

"While this important work proceeds, Senator Rockefeller is encouraged that Toyota is making every effort to minimize the impact on its U.S. work force, especially during these difficult economic times," Smith said. "He hopes and expects that Toyota will remain a strong company and is capable of getting back on the right track with safety and consumer confidence."

Toyota's U.S. operations are based in Torrance, Calif., in Harman's district. She serves on the House Energy and Commerce Committee, which is investigating Toyota's recall.

Harman and her husband, Sidney, held at least $115,000 in Toyota stock as of her most recent financial disclosure report. The company to which the couple owes much of their multimillion-dollar fortune, Harman International Industries, founded by Sidney Harman, sells vehicle audio and entertainment systems to Toyota. The two companies teamed up on a charitable education project in 2003, when Sidney Harman was Harman International's executive chairman. He retired from the Harman board in December 2008.

When leading Toyota engineer David Hermance died in a 2006 plane crash in California, Rep. Harman took to the floor to pay tribute, calling Hermance the "Father of the American Prius."


Click for related content
NYT: Toyota has been slow to respond on safety
Toyota to decide about recalling Priuses soon
Complete coverage of the Toyota recalls

"It was David's passionate approach and commitment to the environment that helped persuade a skeptical industry and auto-buying public to appreciate the enormous potential of his work," Harman said at the time. "In fact, Madam Speaker, my family drives two hybrid vehicles — one in California and the other in Washington, D.C."

Harman didn't respond to The Associated Press' request for comment.

Several other lawmakers on investigating committees also represent states with Toyota factories, including Missouri, Texas, Mississippi, Michigan, Indiana and Kentucky. Toyota says it employs nearly 36,000 people in the U.S. and indirectly employs about 166,000 people at dealerships and suppliers.

Republicans also have spoken of Toyota's importance to their states. "Kentucky is still reaping the rewards of its 20-year partnership with Toyota, and we hope to continue to do so for years to come," Senate Republican leader Mitch McConnell of Kentucky said in marking the 2006 anniversary of a Toyota plant there.

Still, Toyota has a long way to go to win the wholesale affection of Congress. Democrats criticize it for nonunion shops. Some lawmakers suggest it benefits from unfair Japanese trade policies at the expense of automakers they consider American, such as Ford and General Motors.

Toyota has tried hard to be thought of as an American brand. Its efforts include trying to become part of the nation's car culture.

In recent years it broke into the highest ranks of the beloved U.S. sport of auto racing, fielding cars in NASCAR races in front of millions of die-hard fans. Popular driver Rusty Wallace announced in November that his team would race in Toyotas starting with the 2010 season.

Its U.S. charity doles out millions each year, sometimes in photo opportunities with politicians. It gave $5.6 million to charitable causes from mid-2007 to mid-2008, much of it focused on education and the environment, according to its most recent report. Toyota promised former President Bill Clinton's charity that it would spend $496,000 to sustain forests in the southern United States.

"Words cannot express the generosity that Toyota has shown Kentucky through industry job opportunities and community service," Sen. Jim Bunning, R-Ky., said in a 2006 Senate speech.

Toyota's lobbying spending in Washington has risen as its U.S. sales have. Toyota spent $5 million last year lobbying on such issues as industry regulation, energy, labor laws, patents, trade, taxes and government contracting. That's more than five times what it spent a decade earlier, when one of its lobbying reports acknowledged that its mission included "reducing unnecessary regulations." It is active in several trade associations that lobby, including the National Association of Manufacturers.

Its Washington team is well-connected.

Its main liaison to the federal government on vehicle safety issues is Christopher Tinto, who worked for several years in NHTSA's Office of Defects Investigation as a vehicle defect investigator and in its Office of Vehicle Safety Standards, where he mostly worked on heavy-truck braking standards.

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Old 02-09-2010, 10:32 AM   #353
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continued

Among its lobbyists is Josephine Cooper, who was chief executive of the Alliance of Automobile Manufacturers, an industry coalition to which Toyota belongs, and who also worked at the Environmental Protection Agency and as an aide to former Vice President Dick Cheney when he was in Congress.

Its lobbyists also include Tom Lehner, who was an aide to five senators and was the Democratic Senatorial Campaign Committee's treasurer. Another lobbyist, Robert Chiappetta, organizes an annual event in which Toyota sends employees to Washington to lobby Congress and he was a delegate for then-presidential candidate Barack Obama at the 2008 Virginia Democratic Party Convention. Toyota recently retained Quinn Gillespie & Associates, a well-connected, bipartisan lobbying and public affairs firm that will help Toyota try to contain the damage in Washington, the AP has learned. On its Web site, the firm promises to "limit damage to reputation." The AP also has learned that Toyota has retained The Glover Park Group, a Democratic public affairs-lobbying firm, for crisis management.

Toyota has a diversity advisory board that includes Federico Pena, a Clinton administration Cabinet secretary, national co-chairman of Obama's presidential campaign and a member of Obama's transition team; Clinton administration Labor Secretary Alexis Herman; former Republican Rep. Susan Molinari, now a lobbyist working with former New York Mayor Rudy Giuliani; and Gilbert Casellas, former chairman of the U.S. Equal Employment Opportunity Commission, former general counsel of the Air Force and former co-chairman of the U.S. Census Monitoring Board.

One of Toyota's executives, Tom Stricker, serves on the EPA's Clean Air Act Advisory Committee, and a former executive, Thomas Zawacki, is commissioner of Kentucky's Vehicle Regulation Department.

Toyota also is a federal contractor. Its contracts in the 2008 budget year included at least $3.8 million in business providing the State Department with motor vehicles and trailers, according to figures compiled by OMB Watch, a nonpartisan group that tracks government spending.

Toyota has not been a big player in U.S. campaigns. Its U.S. employees contributed roughly $30,000 to federal candidates in 2007-08, compared with about $880,000 from Ford Motor Co. employees and about $799,000 from GM workers.

Unlike rivals Ford and GM, Toyota doesn't have a political action committee to dole out campaign contributions. Toyota's PAC would have difficulty distinguishing itself from Toyota's Japanese management to the degree needed to be legal under U.S. campaign finance laws.

That makes Toyota an unwitting example of an issue that has become a hot topic in Washington in recent days: foreign companies with U.S. subsidiaries and their involvement in U.S. elections. The Supreme Court ruled last month that U.S. corporations and unions can spend treasury money on election ads attacking federal candidates. Some Democrats including President Obama argue the ruling would let foreign corporations with U.S. subsidiaries sneak into U.S. election activities, and they plan legislation to close such a loophole.
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Old 02-22-2010, 06:08 PM   #354
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You're too emotionally invested in these garbage American companies to see things objectively.
So what do you say now dumbass? You were too emotionally invested in a foreign company to see what was going on.

Have you been keeping up, I don't think even you could stick your head in the sand deep enough.

http://news.yahoo.com/s/ap/20100222/...yota_recall_26

TOKYO – Claims by Toyota in internal documents that it saved money by obtaining a limited recall from regulators in 2007 create an even bigger challenge for the automaker's president when he testifies before U.S. lawmakers this week over quality and safety lapses.

Toyota officials said they saved $100 million by successfully negotiating with the U.S. government on a limited recall of floor mats in some Toyota and Lexus vehicles, according to new documents shared with congressional investigators.

Toyota, in an internal presentation in July 2009 at its Washington office, said it saved $100 million or more by negotiating an "equipment recall" of floor mats involving 55,000 Toyota Camry and Lexus ES350 vehicles in September 2007.

The savings are listed under the title, "Wins for Toyota — Safety Group." The document cites millions of dollars in other savings by delaying safety regulations, avoiding defect investigations and slowing down other industry requirements.

The documents could set off alarms in Congress over whether Toyota put profits ahead of customer safety and pushed regulators to narrow the scope of recalls. Two House committees are holding hearings this week on the Japanese automaker's recall of 8.5 million vehicles in recent months to deal with safety problems involving gas pedals, floor mats and brakes.

"You can feel that the staff were thinking more about company profits than customers," Mamoru Kato, an analyst at Tokai-Tokyo Securities, said in an e-mail after viewing the documents. "It's unfavorable for Toyota ahead of the hearings."

The world's largest automaker has been criticized for responding too slowly to complaints of sudden acceleration in its vehicles, threatening to undermine its reputation for quality and safety.

The documents were turned over to the House Oversight and Government Reform Committee — which is scheduled to hold a hearing Tuesday — and obtained by The Associated Press on Sunday. The presentation was first reported by The Detroit News.

Toyota President Akio Toyoda is scheduled to testify at a separate House Energy and Commerce Committee hearing on Wednesday.

"This is any executive's worst nightmare — a damning document comes out and exposes your company as having basically gone slow and tried to delay addressing significant safety problems with their product," said Jeff Kingston, director of Asian studies at Temple University Japan.

Toyota said in a statement: "Our first priority is the safety of our customers and to conclude otherwise on the basis of one internal presentation is wrong. Our values have always been to put the customer first and ensure the highest levels of safety and quality."

Company spokesman Paul Nolasco in Tokyo had no further comment, saying only that the company handed over some documents to the committee.

Transportation Department spokeswoman Olivia Alair called the document "very telling. And that's why Secretary (Ray) LaHood has been saying we're going to hold Toyota's feet to the fire and make sure they do what's necessary to make their cars safe for the driving public."

The new documents show the financial benefit of delay. In the presentation, Toyota said a phase-in to new safety regulations for side air bags saved the company $124 million and 50,000 man hours. Delaying a rule for tougher door locks saved $11 million.

On defect regulations, the document boasts that Toyota "avoided investigation" on rusting Tacoma pickup trucks. The National Highway Traffic Safety Administration investigated the case in 2008 but closed it without finding a safety defect. Toyota agreed to buy back certain rusty pickups, inspect other and extend warranties.

The document lists seven "Wins for Toyota & Industry," including "favorable recall outcomes," "secured safety rulemaking favorable to Toyota" and "vehicles not in climate legislation." Another page lists "key safety issues," including "Sudden acceleration on ES/Camry, Tacoma, LS etc."

In one passage, the document says Toyota "negotiated 'equipment' recall on Camry/ES re SA; saved $100M+, w/ no defect found."

NHTSA had launched an investigation in March 2007 over allegations that floor mats were interfering with accelerator pedals. Toyota told the government a month later that there was "no possibility of the pedal interference with the all-weather floor mat if it's placed properly and secured."

By that August, the government had connected the problem to a dozen deaths and a survey of 600 Lexus owners discovered 10 percent reported sudden or unexpected acceleration. But the recall in September 2007 was limited to 55,000 Camry and ES350 vehicles to replace the floor mats.

The 10-page internal presentation was dated July 6, 2009, less than two months before a high-speed crash near San Diego killed a California highway patrol officer and his family and reignited concerns over sudden acceleration in Toyotas.

In October 2009, Toyota issued its largest-ever U.S. recall, involving about 4 million vehicles, over concerns of pedals getting stuck in floor mats.

The presentation lists Yoshi Inaba, Toyota's chief executive in North America, on its cover. Inaba is scheduled to testify before the House Energy and Commerce Committee on Wednesday, along with Toyoda and Jim Lentz, president of Toyota Motor Sales USA. The committee is also expected to hear from LaHood, NHTSA Administrator David Strickland and safety advocates.

The Oversight Committee is holding a hearing Tuesday with Lentz, LaHood and Strickland. A Senate committee is planning a March 2 hearing.

Toyoda arrived in the United States on Saturday and appeared to be preparing for the hearing, the Yomiuri newspaper, Japan's largest, reported Monday. Nolasco, the Toyota spokesman, said the company does not comment on the moves of individual executives, citing security reasons and company policy.

Toyota has said it will create an outside review of company operations, do a better job of responding to customer complaints and improve communication with federal officials.

Toshiro Yoshinaga, an analyst at Aizawa Securities in Tokyo, said that Toyota's actions as seen in the documents shows the company believed the problems with its vehicles were unlikely to become a major issue and illustrate the company's weakness in crisis management.

"Toyota's perception was extremely optimistic," he said. "It's sense of crisis has been lacking."

Yoshinaga also said the documents put the company in a futher bind ahead of Toyoda's testimony.

"But a pinch can also be a chance," he said. "If Toyoda can offer a proper explanation then the issue can settle down. If not, then it won't."

Temple Universty's Kingston said Toyoda must make clear that the company has learned a lesson from growing too quickly and losing track of quality control, though even that will be unlikely to stave off harsh criticism from lawmakers.

"He's going to be taking an awful pummeling, I think," Kingston said.

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Old 02-22-2010, 06:13 PM   #355
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I, for one, can say this: I've never owned a Toyota. Up until this recent crap, I would've been happy to own a Toyota. Now? I wouldn't buy one. I can get a similar car made by Nissan, Honda, or another company. And last time I checked, they won't kill me with a runaway accelerator.

Maybe Toyota should sign Tiger as a spokesperson. Two birds with one stone, they can both try to rehabilitate their image at the same time.
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Old 02-22-2010, 06:17 PM   #356
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Originally Posted by HemiEd View Post
So what do you say now dumbass? You were too emotionally invested in a foreign company to see what was going on.

Have you been keeping up, I don't think even you could stick your head in the sand deep enough.

http://news.yahoo.com/s/ap/20100222/...yota_recall_26

TOKYO – Claims by Toyota in internal documents that it saved money by obtaining a limited recall from regulators in 2007 create an even bigger challenge for the automaker's president when he testifies before U.S. lawmakers this week over quality and safety lapses.

Toyota officials said they saved $100 million by successfully negotiating with the U.S. government on a limited recall of floor mats in some Toyota and Lexus vehicles, according to new documents shared with congressional investigators.

Toyota, in an internal presentation in July 2009 at its Washington office, said it saved $100 million or more by negotiating an "equipment recall" of floor mats involving 55,000 Toyota Camry and Lexus ES350 vehicles in September 2007.

The savings are listed under the title, "Wins for Toyota — Safety Group." The document cites millions of dollars in other savings by delaying safety regulations, avoiding defect investigations and slowing down other industry requirements.

The documents could set off alarms in Congress over whether Toyota put profits ahead of customer safety and pushed regulators to narrow the scope of recalls. Two House committees are holding hearings this week on the Japanese automaker's recall of 8.5 million vehicles in recent months to deal with safety problems involving gas pedals, floor mats and brakes.

"You can feel that the staff were thinking more about company profits than customers," Mamoru Kato, an analyst at Tokai-Tokyo Securities, said in an e-mail after viewing the documents. "It's unfavorable for Toyota ahead of the hearings."

The world's largest automaker has been criticized for responding too slowly to complaints of sudden acceleration in its vehicles, threatening to undermine its reputation for quality and safety.

The documents were turned over to the House Oversight and Government Reform Committee — which is scheduled to hold a hearing Tuesday — and obtained by The Associated Press on Sunday. The presentation was first reported by The Detroit News.

Toyota President Akio Toyoda is scheduled to testify at a separate House Energy and Commerce Committee hearing on Wednesday.

"This is any executive's worst nightmare — a damning document comes out and exposes your company as having basically gone slow and tried to delay addressing significant safety problems with their product," said Jeff Kingston, director of Asian studies at Temple University Japan.

Toyota said in a statement: "Our first priority is the safety of our customers and to conclude otherwise on the basis of one internal presentation is wrong. Our values have always been to put the customer first and ensure the highest levels of safety and quality."

Company spokesman Paul Nolasco in Tokyo had no further comment, saying only that the company handed over some documents to the committee.

Transportation Department spokeswoman Olivia Alair called the document "very telling. And that's why Secretary (Ray) LaHood has been saying we're going to hold Toyota's feet to the fire and make sure they do what's necessary to make their cars safe for the driving public."

The new documents show the financial benefit of delay. In the presentation, Toyota said a phase-in to new safety regulations for side air bags saved the company $124 million and 50,000 man hours. Delaying a rule for tougher door locks saved $11 million.

On defect regulations, the document boasts that Toyota "avoided investigation" on rusting Tacoma pickup trucks. The National Highway Traffic Safety Administration investigated the case in 2008 but closed it without finding a safety defect. Toyota agreed to buy back certain rusty pickups, inspect other and extend warranties.

The document lists seven "Wins for Toyota & Industry," including "favorable recall outcomes," "secured safety rulemaking favorable to Toyota" and "vehicles not in climate legislation." Another page lists "key safety issues," including "Sudden acceleration on ES/Camry, Tacoma, LS etc."

In one passage, the document says Toyota "negotiated 'equipment' recall on Camry/ES re SA; saved $100M+, w/ no defect found."

NHTSA had launched an investigation in March 2007 over allegations that floor mats were interfering with accelerator pedals. Toyota told the government a month later that there was "no possibility of the pedal interference with the all-weather floor mat if it's placed properly and secured."

By that August, the government had connected the problem to a dozen deaths and a survey of 600 Lexus owners discovered 10 percent reported sudden or unexpected acceleration. But the recall in September 2007 was limited to 55,000 Camry and ES350 vehicles to replace the floor mats.

The 10-page internal presentation was dated July 6, 2009, less than two months before a high-speed crash near San Diego killed a California highway patrol officer and his family and reignited concerns over sudden acceleration in Toyotas.

In October 2009, Toyota issued its largest-ever U.S. recall, involving about 4 million vehicles, over concerns of pedals getting stuck in floor mats.

The presentation lists Yoshi Inaba, Toyota's chief executive in North America, on its cover. Inaba is scheduled to testify before the House Energy and Commerce Committee on Wednesday, along with Toyoda and Jim Lentz, president of Toyota Motor Sales USA. The committee is also expected to hear from LaHood, NHTSA Administrator David Strickland and safety advocates.

The Oversight Committee is holding a hearing Tuesday with Lentz, LaHood and Strickland. A Senate committee is planning a March 2 hearing.

Toyoda arrived in the United States on Saturday and appeared to be preparing for the hearing, the Yomiuri newspaper, Japan's largest, reported Monday. Nolasco, the Toyota spokesman, said the company does not comment on the moves of individual executives, citing security reasons and company policy.

Toyota has said it will create an outside review of company operations, do a better job of responding to customer complaints and improve communication with federal officials.

Toshiro Yoshinaga, an analyst at Aizawa Securities in Tokyo, said that Toyota's actions as seen in the documents shows the company believed the problems with its vehicles were unlikely to become a major issue and illustrate the company's weakness in crisis management.

"Toyota's perception was extremely optimistic," he said. "It's sense of crisis has been lacking."

Yoshinaga also said the documents put the company in a futher bind ahead of Toyoda's testimony.

"But a pinch can also be a chance," he said. "If Toyoda can offer a proper explanation then the issue can settle down. If not, then it won't."

Temple Universty's Kingston said Toyoda must make clear that the company has learned a lesson from growing too quickly and losing track of quality control, though even that will be unlikely to stave off harsh criticism from lawmakers.

"He's going to be taking an awful pummeling, I think," Kingston said.

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It seems there are quite a few "heads in the sand" around here.
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Old 02-23-2010, 11:28 AM   #357
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Toyota apologizes but asserts electronics OK
In Congressional testimony, Toyota official says it had poor communications
The Associated Press
updated 11:02 a.m. CT, Tues., Feb. 23, 2010

WASHINGTON - The president of Toyota's operations apologized for the company's handling of safety issues Tuesday while insisting that electronic problems did not contribute to sudden acceleration of its cars. Transportation Secretary Ray LaHood argued that such a possibility could not be ruled out.
Toyota's James Lentz and LaHood presented differing views in prepared testimony before the House Energy and Commerce Committee's investigative panel, the first of three congressional panels holding hearings on Toyota's problems.
The chairman of the House Energy and Commerce investigative subcommittee, Rep. Bart Stupak, D-Mich., set the tone for sharp questioning of Lentz at the hearing's outset.
"Toyota all but ignored pleas from consumers to examine sudden unintended acceleration events," he said. "They boast in a briefing of saving Toyota $100 million by negotiating a limited recall. They claim that they first became aware of sticking pedals in late October of 2009 when in fact they had received numerous complaints many months and years earlier."
"They misled the American public," Stupak added, "by saying that they and other independent sources had thoroughly analyzed the electronics systems and eliminated electronics as a possible cause of sudden unintended acceleration when, in fact, the only such review was a flawed study conducted by a company retained by Toyota's lawyers."
Texas Republican Rep. Joe Barton cautioned his colleagues against conducting a "witch hunt."
Lentz said in prepared testimony that Toyota had poor communications within the company, with government regulators and with its customers.
Also being heard from Tuesday are drivers like Rhonda Smith, a Sevierville, Tenn., woman whose Toyota-made Lexus suddenly zoomed to 100 miles per hour as she tried to get it to stop — shifting to neutral, trying to throw the car into reverse and hitting the emergency brake. Finally, her car slowed down before she crashed.
Smith wrote down her feelings after the 2006 scare, saying she had "a near death experience, which occurred on October 12, 2006 between approximately 10:50 and 11:00 a.m. At almost exactly 6 miles God intervened" and slowed the car. She said that nothing she had tried had worked.
Smith's description of her nightmare ride in October 2006 will precede testimony by safety experts — and set the tone for the hearing. Toyota executives and the secretary of transportation also will be at the witness table. Members of the House Energy and Commerce Committee's investigative panel will be armed with preliminary staff findings that Toyota and the government failed to protect the public.
Toyota, which has recalled 8.5 million vehicles to fix acceleration problems in several models and braking issues in the 2010 hybrid Prius, is bringing apologies to the hearing.

"In recent months, we have not lived up to the high standards our customers and the public have come to expect from Toyota," said Lentz, president and chief operating officer of Toyota Motor Sales U.S.A. Inc. in prepared testimony. "Put simply, it has taken us too long to come to grips with a rare but serious set of safety issues, despite all of our good faith efforts."

More than 150 Toyota dealers gathered in the Capitol Tuesday morning before the hearing to lobby lawmakers in support of the carmaker. Many wore buttons saying, "I am Toyota in America."
"We made a choice, a conscious decision, to be part of something, rather than just submit to it," said Tammy Darvish, a Washington area dealer who helped organize the action, which Toyota also helped coordinate.
Dealers complain
Toyota dealers are complaining that the besieged automaker is being treated unfairly by the U.S. government. Some say it's because the government has invested billions in two competitors, General Motors and Chrysler.
At a news conference in advance of the hearing Tuesday morning, some complained the government is picking on Toyota, even though there have been dozens of recalls of other automakers' vehicles in the past year.
Toyota revealed Monday that federal prosecutors and the Securities and Exchange Commission are now investigating the company's safety problems and what it told government investigators.
Lentz was defiant on one point, asserting that Toyota is confident "no problems exist with the electronic throttle control system in our vehicles. We have designed our electronic throttle control system with multiple fail-safe mechanisms to shut off or reduce engine power in the event of a system failure."
LaHood, in written, prepared testimony, said his agency will ensure the safety of Toyota vehicles. He added the department's investigation includes the possibility that interference with electronics had a role in sudden acceleration.

"Although we are not aware of any incident proven to be caused by such interference, NHTSA (the National Highway Traffic Safety Administration) is doing a thorough review of that subject to ensure safety," the secretary said. "If NHTSA finds a problem, we will make sure it is resolved."
Slow to respond
Committee investigators have made preliminary findings that the government was slow to respond to 2,600 complaints of sudden unintended acceleration from 2000 to 2010.
LaHood countered, "Every step of the way, NHTSA officials have pushed Toyota to take corrective action so that consumers would be safe."

On Wednesday, the House Oversight and Government Reform Committee will hear from company president Akio Toyoda, who is expected to speak to the committee and the American public through a translator.
In an opinion piece published by The Wall Street Journal, Toyoda acknowledged that the automaker had stumbled badly.
"It is clear to me that in recent years we didn't listen as carefully as we should — or respond as quickly as we must — to our customers' concerns," wrote Toyoda.

Copyright 2010 The Associated Press. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.
URL: http://www.msnbc.msn.com/id/35536620/ns/business-us_business/
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Old 02-23-2010, 11:29 AM   #358
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Toyota faces criminal investigation
SEC also looking into executive behavior as Capitol Hill hearings begin
The Associated Press
updated 5:05 p.m. CT, Mon., Feb. 22, 2010

WASHINGTON - Federal prosecutors have launched a criminal investigation into Toyota Motor Corp.'s safety problems and the Securities and Exchange Commission was probing what the automaker told investors, the company disclosed Monday. Newly released internal documents showed that Toyota officials visited with U.S. regulators years ago who "laughed and rolled their eyes in disbelief" over safety claims.
The twin developments created new public relations challenges for Toyota plus the prospects — however likely or unlikely — of hefty federal fines or even indictments against executives in the U.S. and Japan. They also complicate Toyota's ability to discuss details driving its recall of 8.5 million vehicles because anything executives say could be used against the company inside a courtroom.
Top Toyota executives were expected to testify at hearings Tuesday and Wednesday on Capitol Hill. One lawmaker said he believed Toyota misled owners about the repairs and relied upon a hastily-arranged study to reassure the public.
In a new filing with the SEC, Toyota said it received the grand jury request from the Southern District of New York on Feb. 8 and got the SEC requests Friday.
It wasn't immediately clear what U.S. laws Toyota might have broken. A subpoena would specify why prosecutors sought company documents, but Toyota would not comment beyond its disclosure with the SEC. A spokeswoman with the U.S. Attorney's Office for the Southern District of New York declined to comment, saying it does not confirm or deny its investigations as a matter of policy.
The government could be looking into product safety law violations or whether Toyota made false statements to a federal safety agency involving unintended acceleration or the Prius braking system, said Peter Henning, a law professor at Wayne State University in Detroit. The SEC is seeking documents related to unintended acceleration as well as to its disclosure policies and practices, Toyota said.
Legal experts said the fresh subpoenas could affect how Toyota executives respond to the questions from lawmakers.
Eric Dezenhall, a crisis management consultant in Washington, said the subpoena might cause Toyota to limit its testimony because apologies are admissible in court. He predicted the company would walk a line between carefully phrased testimony and enough disclosure to describe the cars' mechanical problems and steps Toyota had taken to make the vehicles safer.
House investigators said they believe Toyota intentionally resisted the possibility that electronic defects caused unintended acceleration in their vehicles and then misled the public into thinking its recalls would fix all the problems.
Rep. Bart Stupak, D-Mich., who will run Tuesday's hearing, said documents and interviews demonstrate that the company relied on a flawed engineering report to reassure the public that it found the answer to the problem.
In a letter to Toyota, Stupak said a review of consumer complaints shows company personnel identified sticking pedals or floor mats as the cause of only 16 percent of the unintended acceleration reports.
Some 70 percent of the acceleration incidents in Toyota's customer call database involved vehicles that are not subject to the 2009 and 2010 floor mat and "sticky pedal" recalls.
In a letter to NHTSA, Stupak's committee raised questions about whether the agency lacked the expertise to review defects in vehicle electronics and said NHTSA was slow to respond to 2,600 complaints of sudden unintended acceleration from 2000 to 2010.
The government conducted only one investigation, beginning in March 2004, into whether electronic throttle controls could lead to sudden acceleration in Toyota vehicles and closed it a few months later. Since 2004, NHTSA has rejected four petitions from owners asking for investigations into sudden unintended acceleration in Toyotas.
As regulators looked into reports that accelerator pedals were becoming jammed in floor mats on Lexus ES350 sedans, a Toyota safety official told colleagues that NHTSA didn't appear to be concerned.
"I ran into a lot of different investigators and (Office of Defect Investigations) staff and when asked why I was there, when I told them for the (Lexus) ES350 floor mats, they either laughed or rolled their eyes in disbelief," wrote Santucci, a former NHTSA employee.

Toyota said it was reviewing the Stupak letter and would cooperate with the committee's inquiry. Transportation Department officials did not immediately comment on the letters from the congressional panel.
A month later, NHTSA issued an "equipment recall" of floor mats involving 55,000 Toyota Camry and Lexus ES350. In an internal presentation, the company later said the limited recall saved Toyota $100 million or more. The slide was marked "Wins for Toyota — Safety Group."
The internal presentation, obtained by The Associated Press, was dated July 6, 2009, less than two months before a high-speed crash near San Diego killed a California highway patrol officer and his family and renewed concerns over sudden acceleration in Toyotas. In October 2009, Toyota issued its largest-ever U.S. recall, involving about 4 million vehicles, to address pedals getting stuck in floor mats.

The documents could raise concerns in Congress over whether Toyota put profits ahead of customer safety and pushed regulators to narrow recalls' scope.
"You can feel that the staff were thinking more about company profits than customers," said Mamoru Kato, an analyst at Tokai-Tokyo Securities.
Toyota has said its "first priority is the safety of our customers" and promised changes, including an outside review of company operations, more focus on responding to customer complaints and improving communication with federal officials.
The House Energy and Commerce Committee is holding its hearing Tuesday with Jim Lentz, president of Toyota Motor Sales USA, and Transportation Secretary Ray LaHood. The House Oversight and Government Reform Committee follows Wednesday with testimony from Toyota president Akio Toyoda, Yoshimi Inaba, president and chief executive of Toyota Motor North America Inc., NHTSA Administrator David Strickland and LaHood, and safety experts and family members of victims. A Senate committee is planning a March 2 hearing.
Stupak, who leads the investigative panel of the House Energy and Commerce Committee, said he would ask Toyota executives about potential electronic problems and complaints of sudden unintended acceleration.
In his letter to Lentz, Stupak wrote that the committee's "preliminary assessment is that Toyota resisted the possibility that electronic defects could cause safety concerns, relied on a flawed engineering report, and made misleading public statements concerning the adequacy of recent recalls to address the risk of sudden unintended acceleration."
Stupak said the documents show the sole report produced by Toyota on the acceleration issue purported to test and analyze potential electronic causes. The report, by consulting firm Exponent Inc., "was initiated just two months ago and appears to have serious flaws," Stupak wrote.
He said experts interviewed by the committee demonstrated that the report used an extremely small sample that would not get to the root of the problem. One of the primary authors of the Exponent report said they did not examine any vehicles or components that had the unintended accelerations.

When owners complained about unwanted acceleration, Stupak said Toyota representatives "commonly responded ... by concluding that the events the consumer described could not have happened." Stupak also accused Lentz of misleading the public in television interviews in which he said Toyota studied the problem and the cause was the sticky pedals and floor mats.
Dozens of Toyota dealers from around the U.S. plan to lobby members of Congress Tuesday and Wednesday to stress the automaker's safety efforts and remind lawmakers that the company is a source of jobs in every congressional district. The visits, coordinated with Toyota, will also involve factory employees.
Quinn Gillespie & Associates, a prominent lobbying firm, meanwhile, said it had stopped representing Toyota because of a conflict that posed with another client. Quinn Gillespie officials would not identify the other client, but an auto industry official speaking on condition of anonymity to reveal private information said it was State Farm, the giant auto insurer that told federal regulators in 2004 and 2007 about reports of unexpected acceleration in some Toyotas.

© 2010 The Associated Press. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.
URL: http://www.msnbc.msn.com/id/35520628/ns/business-us_business/
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Old 02-23-2010, 11:33 AM   #359
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Lentz was defiant on one point, asserting that Toyota is confident "no problems exist with the electronic throttle control system in our vehicles. We have designed our electronic throttle control system with multiple fail-safe mechanisms to shut off or reduce engine power in the event of a system failure."

So what are they saying? All these instances of runaway Toyotas are stuck floor-mats? How f**king stupid do they think people are? OF COURSE it's a problem with the electronic throttle control system! And they don't want to address it, because it's in every car they make and they'd have to do so many recalls they'd go bankrupt!
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Old 02-23-2010, 11:42 AM   #360
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Quote:
Originally Posted by JD10367 View Post
Lentz was defiant on one point, asserting that Toyota is confident "no problems exist with the electronic throttle control system in our vehicles. We have designed our electronic throttle control system with multiple fail-safe mechanisms to shut off or reduce engine power in the event of a system failure."

So what are they saying? All these instances of runaway Toyotas are stuck floor-mats? How f**king stupid do they think people are? OF COURSE it's a problem with the electronic throttle control system! And they don't want to address it, because it's in every car they make and they'd have to do so many recalls they'd go bankrupt!
Yeah Wojowiski(the orginal friggin code writer of the MAC OS) said it happened it him several times and its buggy code. Yeah, that dude knows nothing about programming code....
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