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05-02-2013, 08:49 PM | #1 |
MVP
Join Date: Oct 2003
Location: Seattle, WA
Casino cash: $8358441
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Last place I worked at wouldn't even give 15 minute breaks or lunch. If you wanted those you had to clock out. Needless to say I didn't work there long.
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05-02-2013, 08:55 PM | #2 |
Scott Pioli
Join Date: Jan 2001
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Laz thinks she should stop crying.
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05-02-2013, 08:59 PM | #3 |
Arrowhead Trail of Tears
Join Date: Oct 2012
Location: KansasCity
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Get that gal a diaper
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05-02-2013, 09:08 PM | #4 |
Damnit Peg
Join Date: Jul 2006
Location: Overland Park
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Too Fat/Omaha
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05-02-2013, 09:11 PM | #5 |
Banned
Join Date: Feb 2009
Location: Fort Worth, TX
Casino cash: $10049239
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My first job was a call center for a discount broker. This shit is like this for every call center out there. Financial services, IT, customer service. All of them. Fortunately, my company had a merger with another one that had outdated systems and I abused the **** out of it my last year with the company. That was the only thing that made that job bearable.
I would never go back though. **** having your day managed down to the second. |
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05-02-2013, 09:27 PM | #6 |
Would an idiot do that?
Join Date: Nov 2000
Location: Arizona
Casino cash: $1354931
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One guy gets stoned at work, while everyone else is baffled at why corporations have strict rules to keep workers productive.
Seriously though, if not for treating workers like human beings, I'd thing a company like T-Mobile would consider the bad publicity in a situation like this... and like the person said, she loved the job until a few idiots playing by the book screwed it up. In general though, not including the stupidity in the article, I understood why there were call center metrics/rankings only a few months after working at one... people wasted all kinds of time on calls and between calls, and it wasn't even that busy of a call center. People would bitch about the metrics without even being able to take a few calls in a row without wasting 10 minutes cackling about the weather or some crap.
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05-02-2013, 09:46 PM | #7 | |
Banned
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Location: Fort Worth, TX
Casino cash: $10049239
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Quote:
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05-02-2013, 09:58 PM | #8 | |
Would an idiot do that?
Join Date: Nov 2000
Location: Arizona
Casino cash: $1354931
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Quote:
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05-02-2013, 10:15 PM | #9 | |
Banned
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Location: Fort Worth, TX
Casino cash: $10049239
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Quote:
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05-02-2013, 10:12 PM | #10 | |
YOU take YOUR seat
Join Date: Nov 2007
Casino cash: $755105
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Quote:
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05-03-2013, 09:06 AM | #11 | |
Dirty Bit
Join Date: Jan 2006
Location: Lake of the Woods
Casino cash: $2880002
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Quote:
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05-03-2013, 10:26 AM | #12 |
YOU take YOUR seat
Join Date: Nov 2007
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05-02-2013, 09:29 PM | #13 |
Paladin
Join Date: Sep 2011
Location: Gator Country
Casino cash: $10008487
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Well honestly, if she chose a different field then she wouldn't have to deal with this. She can go back to school and get a degree in something that doesn't require that BS.
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05-03-2013, 01:16 PM | #14 |
Don't Be A Dick
Join Date: Aug 2001
Location: Joplin
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05-02-2013, 11:56 PM | #15 |
Don't Tease Me
Join Date: Dec 2000
Location: KS
Casino cash: $11047037
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at least they didn't make her pick up gum wrappers ...
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