Lowes Return

[SAUTO]

so i go to lowe's the other day to return a vanity/sink/ mirror.


they tell me i had already returned the items.

i tell them i could'nt have they are on my wheelie thing right here.

they give me a return receipt that someone had signed my name on.

NOT MY SIGNATURE.

they call the employee who did the transaction and he promptly QUITS.

they refuse to get the local PD involved wanting to let their loss prevention handle it.


wont tell me if he could have gotten my debit card # or anything like that.

now i have to cancel that card.

SO what says the planet should I:

call the local PD and get them involved myself?
demand that lowe's give me SOMETHING just for all this hassle (took me 2 hours to return this item all the while they are calling "backup to returns desk" and everyone and their mother sees me and my family standing there by ourselves) and now i have to deal with getting a new card.

hell 2 employees acted as though they were going to physically detain me right up until i told them they better get the police there because as soon as they touched me i was going to start knocking mother ****ers out...

****ed up deal IMO.

so whats the planet's opinion on this one?

[Bugeater]

Originally Posted by KCUnited

The chances of pulling off a bogus return only to have the real customer come in and return the items have to be slim to none. Probably had been pulling this for a bit.

Not really, people return shit all the time. But these guys waited four weeks, so yeah, at that point the odds of the customer bringing the stuff back is pretty slim.

[ChiefsCountry]

****ing lowlife Sedalia trash.

Go kick some ass Jason.

[KCUnited]

Originally Posted by Bugeater

Not really, people return shit all the time. But these guys waited four weeks, so yeah, at that point the odds of the customer bringing the stuff back is pretty slim.

JSauto likely saved Lowe's thousands by breaking apart this scam.

[Jewish Rabbi]

Originally Posted by frazod

Having never worked at a retail job, this particular scam is something I've never even heard of. I wonder how widespread it is?

It's fairly common. I've seen it happen where people aren't even buying the items, but someone will scan it in to "return" it and pocket the cash.

[ReynardMuldrake]

Call the police.
Take Lowe's to small claims court.
Take the police report with you to court.
Get your money back.

Lowes loses tens of thousands of business from me every year due to their return policy. Apparently I returned too many $20 items without a receipt for store credit and they have me blacklisted. When I try to return something they hand me a receipt with an 800 number on it. I call the number, leave my name and contact information and nobody ever calls back. Screw them. They are the absolute last option for me.

[SAUTO]

Originally Posted by Lumpy

You paid w/ your credit card or a Lowes' card? Your signature would be in the system.

debit card.

only thing this acct is used for is the remodel/ addition i'm doing right now.

easy way to keep the funds in check.

[Frazod]

Originally Posted by Jewish Rabbi

It's fairly common. I've seen it happen where people aren't even buying the items, but someone will scan it in to "return" it and pocket the cash.

You'd think the money big stores like this would save by policing this shit internally would outweigh the expense of policing this shit internally. Along with getting some thieving shitbags out of jobs where they have easy access to peoples' credit cards.

Of course, you'd also think big stores like this would REQUIRE PHOTO ID FOR EVERY CREDIT CARD TRANSACTION, and that's easy, and still doesn't happen.

[Dartgod]

Originally Posted by ReynardMuldrake

Call the police.
Take Lowe's to small claims court.
Take the police report with you to court.
Get your money back.

He did get his money back.

[Dartgod]

Originally Posted by frazod

You'd think the money big stores like this would save by policing this shit internally would outweigh the expense of policing this shit internally. Along with getting some thieving shitbags out of jobs where they have easy access to peoples' credit cards.

Of course, you'd also think big stores like this would REQUIRE PHOTO ID FOR EVERY CREDIT CARD TRANSACTION, and that's easy, and still doesn't happen.

This irritates the shit out of me. I can't recall the last time I was asked for ID when using my CC.

At one time, I even wrote "Please ask for ID" on the signature spot on the back of the card and the dumb ass clerks would look at it and just hand the card back without asking for ID.

[Bwana]

Originally Posted by JASONSAUTO

forged my sig i guess.

Yep and I woud also go the vailpass route and have a come to Jesus with the manager and go higher, if they jerk you around.

[AndChiefs]

Originally Posted by frazod

Having never worked at a retail job, this particular scam is something I've never even heard of. I wonder how widespread it is?

It happened once at a store I worked at as well. She got caught though and went to jail.

[Bwana]

Originally Posted by Pestilence

I would be making my first call to Lowe's Corporate offices. If they try and brush you off....tell them that you'll be calling the local police.

And local media. I bet that would light a fire under their ass in a hurry, if you said "I'd like for you to do the right thing here, but if not, I think I may be able to gt this resolved, by going through the po-po and the local media? It's your call, but I need to know right now."

[Bugeater]

Originally Posted by Dartgod

This irritates the shit out of me. I can't recall the last time I was asked for ID when using my CC.

At one time, I even wrote "Please ask for ID" on the signature spot on the back of the card and the dumb ass clerks would look at it and just hand the card back without asking for ID.

Hell most of the time you don't even hand the clerk the card anymore, you swipe it yourself on the counter.

[SAUTO]

Originally Posted by Bwana

Yep and I woud also go the vailpass route and have a come to Jesus with the manager and go higher, if they jerk you around.

dude, i just reamed his ****ing ass. i have a call in to the local PD, we'll see what they have to say.

and you know i've never been the type to scream about shit and want something for nothing, but i spent 2 hours at this desk and they just kept up with calling for more back up the whole time.

made me look like a common thief. and now i have to cancel my ****ing debit card just for peace of mind. i have to use that thing every day at this point in my project...