Computers Need serious help - my computer is ****ed - Page 6

**OnTheWarpath15** · 06-27-2010, 10:25 AM

Mods - I know you'd rather have this in the Media Forum, but if you could leave this in the Lounge for a bit I'd appreciate it. I need all the help I can get.

Everything was working fine this AM, and all of a sudden this scan started from "AV Security Suite" saying m computer is infected. I stopped the scan because I don't recall downloading anything called AV Security. AVG scans nightly.

I can't open AVG. I can't open anything. I've tried restarting and using F12 to boot into Safe Mode, and I'm not even given the option.

Literally everything I try to open comes with a prompt that says that the file cannot be opened because it is infected.

I'm ****ed. Please help. FWIW, the computer in question is a desktop PC running Vista.

**OnTheWarpath15** · 06-27-2010, 11:58 AM

Quote:

Originally Posted by MeatRock

Did any of ya open any e-mails recently?

Nope.

I never check e-mail on the PC - all of my e-mail is sent to my iPhone.

**OnTheWarpath15** · 06-27-2010, 11:59 AM

I was gone all day yesterday, so I went to check the mail hoping that the W7 disk had arrived.

No such luck.

WilliamTheIrish · 06-27-2010, 11:59 AM

Quote:

Originally Posted by OnTheWarpath58

I'm not sure how comfortable I'd be reformatting and reloading. I've backed up all my files, but let's just say that I'd lose a lot of software. And it would take forever to re-install the "other" programs.

I'll absolutely do it if I have to, however.

I didn't have anything real important on it to begin with. But now that I've done it, I'd do it again in a heartbeat.

It's that simple.

MeatRock · 06-27-2010, 12:01 PM

Just wondering, cause if AVG caught 2 viruses already, i guarentee there is a worm sending more through. Damn freeware antivirus programs hardly ever catch anything.

**dirk digler** · 06-27-2010, 12:03 PM

OTW do you have another PC in your house? If you do you could use a USB stick to download Malwarebytes and combofix and whatever else and then plug it in your infected system.

**OnTheWarpath15** · 06-27-2010, 12:03 PM

Quote:

Originally Posted by MeatRock

Just wondering, cause if AVG caught 2 viruses already, i guarentee there is a worm sending more through. Damn freeware antivirus programs hardly ever catch anything.

It's been good to me, though I guess I could have just been lucky.

I know I'll likely get a handful of different answers, but what protection software do you guys recommend?

I want the best I can get for under $100.

MeatRock · 06-27-2010, 12:06 PM

If you do have problems getting to the combofix download site and the internet on the infected computer redirects you to a bogus site every time, just download it to a zip drive from your mac and put it in your usb port and run it off of there.

**OnTheWarpath15** · 06-27-2010, 12:06 PM

Quote:

Originally Posted by dirk digler

OTW do you have another PC in your house? If you do you could use a USB stick to download Malwarebytes and combofix and whatever else and then plug it in your infected system.

Nope.

Only other computer is the one I'm currently using to post in this thread - a Macbook.

And not to turn this into a PC v. Apple war, but I knew I should have spent the extra cash and bought that ****ing 27" IMAC when I had the chance.

MeatRock · 06-27-2010, 12:07 PM

lol Dirk beat me to it.

**OnTheWarpath15** · 06-27-2010, 12:07 PM

OK, the AVG scan is done.

I'm rebooting into safemode/networking.

**dirk digler** · 06-27-2010, 12:07 PM

Quote:

Originally Posted by OnTheWarpath58

It's been good to me, though I guess I could have just been lucky.

I know I'll likely get a handful of different answers, but what protection software do you guys recommend?

I want the best I can get for under $100.

I wouldn't ever pay for any anti-virus for my home PC. I know alot of people have had success with Avast and there is a several other free ones that do a good job. The paid ones like Norton and McAfee suck ass.

Fish · 06-27-2010, 12:08 PM

Do you have a flash drive anywhere handy? That's a nice handy tool to have in this situation. You can download the setup files for Windows applications on your Mac, put the setup file on the flash drive, and then plug the flash drive into your PC and run the setup from there in Safe Mode. That's how I'd get removal programs on there.

And stick with Malwarebytes. Combofix isn't the end all fix that it's being toted as in this thread. And Combofix only scans for spyware and malware. If you've got other bad elements on the machine, Combofix would not even scan for them. You need scan with several different types of scanners.

I'd put a flash drive in your Mac, go download the latest Windows version of Malwarebytes, copy it to the flash drive, boot the PC into Safe Mode, transfer setup file to PC. Run Malwarebytes. That will get rid of the Fake AV program. Then you'll probably need to fix some extension issues, which can be done easily with a .reg file. I can show you exactly how to do that if you need.

**dirk digler** · 06-27-2010, 12:09 PM

Quote:

Originally Posted by OnTheWarpath58

Nope.

Only other computer is the one I'm currently using to post in this thread - a Macbook.

And not to turn this into a PC v. Apple war, but I knew I should have spent the extra cash and bought that ****ing 27" IMAC when I had the chance.

That would work as long as its got a USB port on it and you have a USB key.

MeatRock · 06-27-2010, 12:09 PM

Norton does suck ass cause it takes up to much internal memory for BS useless additional programs that you dont use. McAfee is not as bad though.

**OnTheWarpath15** · 06-27-2010, 12:09 PM

Quote:

Originally Posted by dirk digler

I wouldn't ever pay for any anti-virus for my home PC. I know alot of people have had success with Avast and there is a several other free ones that do a good job. The paid ones like Norton and McAfee suck ass.

I've always felt the same way, and heard good things about AVG.

But I'd rather pay than go through this shit.

I've seen Kapersky mentioned here before - it's pay software, right?

06-27-2010, 10:25 AM
OnTheWarpath15 MVP Join Date: Sep 2005 Casino cash: $4761115	Need serious help - my computer is ed Mods - I know you'd rather have this in the Media Forum, but if you could leave this in the Lounge for a bit I'd appreciate it. I need all the help I can get. Everything was working fine this AM, and all of a sudden this scan started from "AV Security Suite" saying m computer is infected. I stopped the scan because I don't recall downloading anything called AV Security. AVG scans nightly. I can't open AVG. I can't open anything. I've tried restarting and using F12 to boot into Safe Mode, and I'm not even given the option. Literally everything I try to open comes with a prompt that says that the file cannot be opened because it is infected. I'm ****ed. Please help. FWIW, the computer in question is a desktop PC running Vista.
Posts: 60,273

06-27-2010, 11:59 AM	#77
OnTheWarpath15 MVP Join Date: Sep 2005 Casino cash: $4761115	I was gone all day yesterday, so I went to check the mail hoping that the W7 disk had arrived. No such luck.
Posts: 60,273

06-27-2010, 12:01 PM	#79
MeatRock Seasons in the Abyss Join Date: Jan 2010 Casino cash: $10010596	Just wondering, cause if AVG caught 2 viruses already, i guarentee there is a worm sending more through. Damn freeware antivirus programs hardly ever catch anything.
Posts: 4,746

06-27-2010, 12:03 PM	#80
dirk digler Please squeeze Join Date: Jul 2003 Location: Clinton, MO Casino cash: $2944644	OTW do you have another PC in your house? If you do you could use a USB stick to download Malwarebytes and combofix and whatever else and then plug it in your infected system.
Posts: 66,416

06-27-2010, 12:06 PM	#82
MeatRock Seasons in the Abyss Join Date: Jan 2010 Casino cash: $10010596	If you do have problems getting to the combofix download site and the internet on the infected computer redirects you to a bogus site every time, just download it to a zip drive from your mac and put it in your usb port and run it off of there.
Posts: 4,746

06-27-2010, 12:07 PM	#84
MeatRock Seasons in the Abyss Join Date: Jan 2010 Casino cash: $10010596	lol Dirk beat me to it.
Posts: 4,746

06-27-2010, 12:08 PM	#87
Fish Ain't no relax! Join Date: Sep 2005 Casino cash: $1918919	Do you have a flash drive anywhere handy? That's a nice handy tool to have in this situation. You can download the setup files for Windows applications on your Mac, put the setup file on the flash drive, and then plug the flash drive into your PC and run the setup from there in Safe Mode. That's how I'd get removal programs on there. And stick with Malwarebytes. Combofix isn't the end all fix that it's being toted as in this thread. And Combofix only scans for spyware and malware. If you've got other bad elements on the machine, Combofix would not even scan for them. You need scan with several different types of scanners. I'd put a flash drive in your Mac, go download the latest Windows version of Malwarebytes, copy it to the flash drive, boot the PC into Safe Mode, transfer setup file to PC. Run Malwarebytes. That will get rid of the Fake AV program. Then you'll probably need to fix some extension issues, which can be done easily with a .reg file. I can show you exactly how to do that if you need. __________________
Posts: 47,694

06-27-2010, 12:09 PM	#89
MeatRock Seasons in the Abyss Join Date: Jan 2010 Casino cash: $10010596	Norton does suck ass cause it takes up to much internal memory for BS useless additional programs that you dont use. McAfee is not as bad though.
Posts: 4,746