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Old 06-18-2012, 11:51 AM  
SAUTO SAUTO is offline
Shit
 
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Lowes Return
so i go to lowe's the other day to return a vanity/sink/ mirror.


they tell me i had already returned the items.

i tell them i could'nt have they are on my wheelie thing right here.

they give me a return receipt that someone had signed my name on.

NOT MY SIGNATURE.

they call the employee who did the transaction and he promptly QUITS.

they refuse to get the local PD involved wanting to let their loss prevention handle it.


wont tell me if he could have gotten my debit card # or anything like that.

now i have to cancel that card.

SO what says the planet should I:

call the local PD and get them involved myself?
demand that lowe's give me SOMETHING just for all this hassle (took me 2 hours to return this item all the while they are calling "backup to returns desk" and everyone and their mother sees me and my family standing there by ourselves) and now i have to deal with getting a new card.

hell 2 employees acted as though they were going to physically detain me right up until i told them they better get the police there because as soon as they touched me i was going to start knocking mother ****ers out...

****ed up deal IMO.

so whats the planet's opinion on this one?
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Old 06-18-2012, 04:33 PM   #91
SAUTO SAUTO is offline
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Originally Posted by DaFace View Post
If they'd already done a return on the purchase (to the thief), their system probably didn't have any way of crediting to a card. The only reason they like to do it that way in the first place is that they save money that way over cash.
I had another small item I was returning and they gave me cash for that right off
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Old 06-18-2012, 04:37 PM   #92
007 007 is offline
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Quote:
Originally Posted by redsurfer11 View Post
I was in Lowes Saturday buying primers and undercoating. I paid with a $100 bill. The cashier then asks me for my phone number in case the $ 100 was a fake. I said absolutely not going to happen. The cashier didn't pursue it further. Way to treat your customers like criminals while making a purchase.
They wanted your number so they could swap it out with a fake and then pin it on you.
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Old 06-18-2012, 04:39 PM   #93
SAUTO SAUTO is offline
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Sad thing is I have probably spent close to ten thousand dollars in that store in the last couple of Weeks...

No more though, and I'm not even close to being done spending
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Old 06-18-2012, 04:43 PM   #94
vailpass vailpass is offline
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Quote:
Originally Posted by mikeyis4dcats. View Post
the crime committed was against Lowes, not you, so you have no standing to involve the police.

it is highly unlikely he was able to access your account numbers. He was likely able to get your name from the POS system, but those systems do not display account numbers. If you are concerned, your bank will cancel your cards and reissue you a new number, and that will fully resolve any issue.

By the way, signing someone's name to a receipt for a return is not forgery. A receipt in an of ittself is not a financial instrument. Forgery applies to checks and other "financial instruments".
If someone is forging my signature they have committed a crime against me. Identity theft. Forgery. Who knows what else? Isn't a signed piece of paper which you exchange for money a financial instrument?
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Old 06-18-2012, 04:44 PM   #95
SAUTO SAUTO is offline
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Originally Posted by vailpass View Post
If someone is forging my signature they have committed a crime against me. Identity theft. Forgery. Who knows what else?
That's the way I look at it too...

Having a talk with the P.D. tomorrow after they talk with the manager
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Old 06-18-2012, 04:45 PM   #96
vailpass vailpass is offline
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Originally Posted by JASONSAUTO View Post
That's the way I look at it too...

Having a talk with the P.D. tomorrow after they talk with the manager
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Don't blame you. If someone was writing my signature I'd have my attorney on it quick fast in a hurry.
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Old 06-18-2012, 04:46 PM   #97
Bwana Bwana is offline
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Quote:
Originally Posted by JASONSAUTO View Post
That's the way I look at it too...

Having a talk with the P.D. tomorrow after they talk with the manager
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Good call, I would be pissed.
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Old 06-18-2012, 04:47 PM   #98
vailpass vailpass is offline
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Originally Posted by Bwana View Post
Good call, I would be pissed.
Yep. And I'd want to know if they were signing my name to anything else.
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Old 06-18-2012, 04:49 PM   #99
SAUTO SAUTO is offline
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I just figure I should at least get this all documented just in case I start getting hits on that acct. If anything ever comes up I'll be good.
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Old 06-18-2012, 04:53 PM   #100
Johnny Vegas Johnny Vegas is offline
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Quote:
Originally Posted by mikeyis4dcats. View Post
the crime committed was against Lowes, not you, so you have no standing to involve the police.

it is highly unlikely he was able to access your account numbers. He was likely able to get your name from the POS system, but those systems do not display account numbers. If you are concerned, your bank will cancel your cards and reissue you a new number, and that will fully resolve any issue.

By the way, signing someone's name to a receipt for a return is not forgery. A receipt in an of ittself is not a financial instrument. Forgery applies to checks and other "financial instruments".
how is that not forgery? when it involves your signature it is the theft of your identity. There was money involved as well. Its an actionable crime of forgery.
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Old 06-18-2012, 05:02 PM   #101
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The employee is stealing. Common theft scheme. He creates a fake return and steals that amount of cash out of the till. He was unlucky to actually have the item get returned. Probably did it many times before and didn't get caught

I don't think the employee would have your credit card information. He probably just pocketed a receipt and scanned it for the return later, but the CC info isnt printed on it

I would let corporate know. This thieving piece of trash needs to go to jail.
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Old 06-18-2012, 05:28 PM   #102
Titty Meat Titty Meat is offline
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JA should call the cops. Makes you wonder who else they've done this to and on what scale?

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Old 06-18-2012, 05:35 PM   #103
SAUTO SAUTO is offline
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Originally Posted by qabbaan View Post
The employee is stealing. Common theft scheme. He creates a fake return and steals that amount of cash out of the till. He was unlucky to actually have the item get returned. Probably did it many times before and didn't get caught

I don't think the employee would have your credit card information. He probably just pocketed a receipt and scanned it for the return later, but the CC info isnt printed on it

I would let corporate know. This thieving piece of trash needs to go to jail.
again how would he have gotten my name? Not anywhere on my receipt.
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Old 06-18-2012, 05:55 PM   #104
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I worked for and with Lowe's for about 10 years. You wouldn't believe some of the houses I've been in as an installer and some of the shit that has taken place in the store as an associate. As a rule, they are not allowed to detain you. We had folks load up garbage cans full of stuff and dumb ass cashiers would never check, LP would stop to question them and then the individuals would sprint away. People would also go to outside lawn and garden and throw stuff under or over the fence. My favorite though was when I worked in plumbing and somebody purchased a faucet, took it home and installed it and then returned their original faucet (plastic band around the box). The person at the front desk never checked and we only discovered it when customer opened the box before checkout.
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Old 06-18-2012, 06:49 PM   #105
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Quote:
Originally Posted by JASONSAUTO View Post
so i go to lowe's the other day to return a vanity/sink/ mirror.


they tell me i had already returned the items.

i tell them i could'nt have they are on my wheelie thing right here.

they give me a return receipt that someone had signed my name on.

NOT MY SIGNATURE.

they call the employee who did the transaction and he promptly QUITS.

they refuse to get the local PD involved wanting to let their loss prevention handle it.


wont tell me if he could have gotten my debit card # or anything like that.

now i have to cancel that card.

SO what says the planet should I:

call the local PD and get them involved myself?
demand that lowe's give me SOMETHING just for all this hassle (took me 2 hours to return this item all the while they are calling "backup to returns desk" and everyone and their mother sees me and my family standing there by ourselves) and now i have to deal with getting a new card.

hell 2 employees acted as though they were going to physically detain me right up until i told them they better get the police there because as soon as they touched me i was going to start knocking mother ****ers out...

****ed up deal IMO.

so whats the planet's opinion on this one?
They want their people to handle it so they don't get ****ed by the media and corporate..

Call the police and have them file a report, there is a good chance they stole your information and also it is bigger then just you.. Well, unless they want to give you like a 3k spending spree..
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