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Old 02-24-2011, 01:55 PM   Topic Starter
Phobia
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Doing the right thing.

I need some help making a decision.

Somebody I know contacted me asking for advice on a finish nailer purchase. I gave him several options and then remembered I had one new out in my shop I wasn't using. I looked up the lowest price on ebay $150 and gave it to him for $120.

Sent it via USPS priority Feb 4th. Hasn't arrived to his house. USPS says we're screwed - they lost it but don't offer anything at all.

I have a couple used finish guns or a new brad nailer I've offered.

I don't know the other guy's proposed solution. We haven't talked about it since yesterday. I'm not sure I'm on the hook for the entire $120 since I did everything right. I definitely don't think he should absorb the entire cost either.

So, what do think?
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Old 02-24-2011, 01:57 PM   #2
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someone's going to get nailed.
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Old 02-24-2011, 01:58 PM   #3
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someone's going to get nailed.
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Old 02-24-2011, 01:59 PM   #4
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I'll be honest, I think it's the shipper's responsibility. That's how I would look at it if I ordered something off the internet. He's your friend (or at least an acquaintance) so that makes it a bit different, but he's received nothing so I don't know why he should pay anything.
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Old 02-24-2011, 02:01 PM   #5
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I'll be honest
That's what I want. I'm not looking for an excuse not to pay.
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Old 02-24-2011, 02:45 PM   #6
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I'll be honest, I think it's the shipper's responsibility. That's how I would look at it if I ordered something off the internet. He's your friend (or at least an acquaintance) so that makes it a bit different, but he's received nothing so I don't know why he should pay anything.
I would see it that way too. The shipment should be insured, and the buyer could be asked to pay that in the shipping charges. If this were two people who were strangers that is how it should be. If the seller didnt insure I wouldn't think that is the buyer's fault, the seller implies in the sale that he will get the goods to the buyer.

I will say though that it wouldn't be surprising for the package to show up. I had a letter show up in my mail a year after it was mailed once, and my mother had one that was lost in some mail warehouse for several years arrive once it was found, too.
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Old 02-24-2011, 05:18 PM   #7
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Originally Posted by blaise View Post
I'll be honest, I think it's the shipper's responsibility. That's how I would look at it if I ordered something off the internet. He's your friend (or at least an acquaintance) so that makes it a bit different, but he's received nothing so I don't know why he should pay anything.
i agree, IMO its the sellers responsibility until its recieved.


should have insured it
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Old 02-24-2011, 02:02 PM   #8
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Unless you offered shipping insurance and he declined, I would say you promised a product and didn't deliver so you should give him his $ back.
If you asked if he wanted it insured and he declined, he's SOL.

Not trying to be an ass, that's just the way I see it from an impartial viewpoint.
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Old 02-24-2011, 02:02 PM   #9
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He paid you, you didn't deliver the merchandise, and you don't think he should get every cent of his money back?
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Old 02-24-2011, 02:23 PM   #10
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He paid you, you didn't deliver the merchandise, and you don't think he should get every cent of his money back?
I contend it's not my fault. I know it's not his fault. I'm trying to determine what is SOP for sellers under these circumstances.
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Old 02-24-2011, 02:35 PM   #11
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I contend it's not my fault. I know it's not his fault. I'm trying to determine what is SOP for sellers under these circumstances.
It is your fault. You didn't insure the package.
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Old 02-24-2011, 03:51 PM   #12
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I contend it's not my fault. I know it's not his fault. I'm trying to determine what is SOP for sellers under these circumstances.
Usually I sell stuff through Amazon, and I have a general rule. If merchanchise is worth more than $XX, I would put an insurance on it.

Better to be safe than sorry, even if they declined, I'd rather provide excellent customer service than taking chances, ya know?
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Old 02-24-2011, 02:02 PM   #13
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Who is Brad and why do you want to nail him?
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Old 02-24-2011, 08:43 PM   #14
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Who is Brad and why do you want to nail him?
Donger made a funny
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Old 02-24-2011, 02:04 PM   #15
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Hopefully he doesn't use Paypal and you can just not pay him back.
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