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02-24-2011, 01:55 PM | Topic Starter |
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Doing the right thing.
I need some help making a decision.
Somebody I know contacted me asking for advice on a finish nailer purchase. I gave him several options and then remembered I had one new out in my shop I wasn't using. I looked up the lowest price on ebay $150 and gave it to him for $120. Sent it via USPS priority Feb 4th. Hasn't arrived to his house. USPS says we're screwed - they lost it but don't offer anything at all. I have a couple used finish guns or a new brad nailer I've offered. I don't know the other guy's proposed solution. We haven't talked about it since yesterday. I'm not sure I'm on the hook for the entire $120 since I did everything right. I definitely don't think he should absorb the entire cost either. So, what do think? |
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02-24-2011, 01:57 PM | #2 |
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someone's going to get nailed.
sec
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02-24-2011, 01:58 PM | #3 |
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02-24-2011, 01:59 PM | #4 |
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I'll be honest, I think it's the shipper's responsibility. That's how I would look at it if I ordered something off the internet. He's your friend (or at least an acquaintance) so that makes it a bit different, but he's received nothing so I don't know why he should pay anything.
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02-24-2011, 02:01 PM | #5 |
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02-24-2011, 02:45 PM | #6 | |
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Quote:
I will say though that it wouldn't be surprising for the package to show up. I had a letter show up in my mail a year after it was mailed once, and my mother had one that was lost in some mail warehouse for several years arrive once it was found, too. |
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02-24-2011, 05:18 PM | #7 | |
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should have insured it |
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02-24-2011, 02:02 PM | #8 |
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Unless you offered shipping insurance and he declined, I would say you promised a product and didn't deliver so you should give him his $ back.
If you asked if he wanted it insured and he declined, he's SOL. Not trying to be an ass, that's just the way I see it from an impartial viewpoint. |
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02-24-2011, 02:02 PM | #9 |
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He paid you, you didn't deliver the merchandise, and you don't think he should get every cent of his money back?
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02-24-2011, 02:23 PM | #10 |
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02-24-2011, 02:35 PM | #11 |
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02-24-2011, 03:51 PM | #12 | |
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Better to be safe than sorry, even if they declined, I'd rather provide excellent customer service than taking chances, ya know?
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02-24-2011, 02:02 PM | #13 |
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Who is Brad and why do you want to nail him?
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02-24-2011, 08:43 PM | #14 |
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02-24-2011, 02:04 PM | #15 |
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Hopefully he doesn't use Paypal and you can just not pay him back.
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