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Old 10-03-2012, 01:14 AM   #1
Gravedigger Gravedigger is offline
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I originally bought a 64 Gig black model and it was perfect, outside of the fact that I didnt ever need that much storage. I thought I'd trade it back in within the 14 days and get a 32 Gig black and everything would be fine, and it has been except for one thing that the first one didn't do. It gets pretty warm, not hot, just warm, I heard resetting the phone on itunes will fix it if its a software issue but it bums me out that I took a chance to get $100 back and I came out slightly on bottom. I can take this one back if it doesn't fix itself but I don't want to be that customer... On the first one my battery was pretty shitty at first, I overcharged it like a mofo and it fixed itself which was surprising so I'm hoping lightning will strike twice.
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Old 10-03-2012, 09:19 AM   #2
Fish Fish is online now
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Quote:
Originally Posted by Gravedigger View Post
I originally bought a 64 Gig black model and it was perfect, outside of the fact that I didnt ever need that much storage. I thought I'd trade it back in within the 14 days and get a 32 Gig black and everything would be fine, and it has been except for one thing that the first one didn't do. It gets pretty warm, not hot, just warm, I heard resetting the phone on itunes will fix it if its a software issue but it bums me out that I took a chance to get $100 back and I came out slightly on bottom. I can take this one back if it doesn't fix itself but I don't want to be that customer... On the first one my battery was pretty shitty at first, I overcharged it like a mofo and it fixed itself which was surprising so I'm hoping lightning will strike twice.
Take it back and demand a replacement. Tell them specifically that this one gets much hotter than the previous one. Don't worry about being "That customer". You're paying a shitload of money and tying yourself down with a 2 year contract. You deserve to be satisfied with it.
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Old 10-03-2012, 09:24 AM   #3
Buehler445 Buehler445 is offline
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Quote:
Originally Posted by KC Fish View Post
Take it back and demand a replacement. Tell them specifically that this one gets much hotter than the previous one. Don't worry about being "That customer". You're paying a shitload of money and tying yourself down with a 2 year contract. You deserve to be satisfied with it.
True. They are probably pleased that a customer is in there that knows something about anything.

I've never worked in the industry, but everytime I go in there "that customer" are the morons that are trying to buy/operate cell phones that have no business operating a microwave. Picture this continually.

Rep: "This phone does a lot. You can download apps, email, and this particular model has touch to talk."

Customer: "I don't have any email. And what are apps?"

You'll be fine.
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