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Old 06-15-2009, 07:51 PM  
Lzen Lzen is offline
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I fired AT&T today
I have had problems with my DSL over the past few months. It goes out sporadically or the speed is up and down. I pay for the 3 Mbps service. Here is a speed test I just did. Not exactly getting what I pay for.



One of the first things I did was to buy a new Motorola modem from them. Problems still.

Also had the phone line go out once during the past few months time. The phone line problem ended up being on their end, of course. But I had to waste my whole damn afternoon of leave time for their repair service.

Had them come out again recently to fix the DSL which hasn't been working properly for months now. Supposed to have fixed it. She said she put a filter on the main line into the house. Problems started showing up again shortly after that.

I even called them a week ago one last time to see if they could try to repair it again. The guy I spoke with said the repair center would be calling me the next day because they were already closed for the night. Of course, I knew that as I had already been through his a few times. This time, however, nobody ever called me to check my line and/or schedule a repair.

I called today and canceled my ATT phone and DSL service that I have been on for 18(phone) and 7(DSL) years. Cox will be out to install cable internet and digital phone next Tuesday. I can't wait to not have these problems anymore. Anyone else have experiences like this with ATT or any other provider?
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Old 06-17-2009, 11:07 PM   #106
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Originally Posted by Lzen View Post
What I am paying ATT for phone and internet was around $70 per month plus taxes and surcharges. It ended up costing me somewhere in the upper 70s price range. Cox is charging me $83 per month for digital phone and (up to) 9.0 Mbps internet. The first 6 months, however, I got a couple of promotion specials. Which means that my bill will be $44 per month for 6 months.
I'm paying $52 per month for basic phone and DSL 1.5

Cox doesn't have anything that will touch that.
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Old 06-18-2009, 01:08 AM   #107
greg63 greg63 is offline
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Quote:
Originally Posted by Guru View Post
I'm paying $52 per month for basic phone and DSL 1.5

Cox doesn't have anything that will touch that.
I started out with DSL many moons ago, but was having consistent connectivity problems. I've had my fair share of connectivity problems with Cox too, but not for quite a while though.
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Old 06-18-2009, 01:14 AM   #108
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Originally Posted by greg63 View Post
I started out with DSL many moons ago, but was having consistent connectivity problems. I've had my fair share of connectivity problems with Cox too, but not for quite a while though.
What do you expect? You live in a black hole.
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My dear girl, there are some things that just aren’t done. Such as, drinking Dom Perignon ’53 above the temperature of 38 degrees Fahrenheit. That’s just as bad as listening to the Beatles without earmuffs.
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Old 06-18-2009, 01:16 AM   #109
greg63 greg63 is offline
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What do you expect? You live in a black hole.
Ugh, don't remind me.
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Old 06-18-2009, 07:47 AM   #110
Kerberos Kerberos is offline
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Old 06-18-2009, 08:03 AM   #111
BigMeatballDave BigMeatballDave is offline
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Quote:
Originally Posted by Guru View Post
I'm paying $52 per month for basic phone and DSL 1.5

Cox doesn't have anything that will touch that.
Thats what I pay for basic phone and DSL 6mb.
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Old 06-18-2009, 08:13 AM   #112
Lzen Lzen is offline
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Quote:
Originally Posted by Skip Towne View Post
Well, they are fighting back. I called and told them to cancel my phone and leave the DSL on. A dry loop. Simple, right? Not so much. I woke up this morning and had no DSL but the phone was still on. The exact opposite of what I wanted. So I called back and bitched and was told they would come out the 22nd and fix it. I said nay, I get my work orders by email and can't wait that long. After 3 hours of being bounced around, they gave me free dial-up till the 22nd. Whoop de do. I think they do this on purpose to discourage disconnects. **** them.
I think they do this because they are incompetent.
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Old 06-18-2009, 08:17 AM   #113
Lzen Lzen is offline
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Quote:
Originally Posted by Guru View Post
I'm paying $52 per month for basic phone and DSL 1.5

Cox doesn't have anything that will touch that.
That is cheap. You must have a very, very basic phone service. I had caller ID, call waiting, voice mail, and some other features. And I had upgraded my DSL to 3.0 Mbps last year. 1.5 was getting to be just a little too slow for what I needed/wanted.

As a bonus in all of this:
I was told by ATT that I needed to call Dish Network so that they would stop bundling my bill with the ATT bill. While on the phone, they gave me 3 free months of HBO and Showtime. And they will automatically disconnect it after those 3 months.
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Old 06-18-2009, 09:11 AM   #114
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I was curious to test mine during the daytime hours. This is what I got this morning. Actually a little better than the one from the other night.




I just looked it up, this service costs $42.95. I don't think that is too bad for what you get. They have even still kept that 250 gig monthly limit the same, so can't complain about that part YET. Haha, It will probably change soon enough.
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Old 06-24-2009, 08:32 PM   #115
Lzen Lzen is offline
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Ha ha, blow me, ATT.

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Old 06-24-2009, 08:43 PM   #116
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Thats what I pay for basic phone and DSL 6mb.
We don't have ANY extra features on our phone though. No voice mail or caller ID.
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Old 06-24-2009, 08:45 PM   #117
pr_capone pr_capone is offline
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This is the middle of the road service from Cox.
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Old 06-24-2009, 08:48 PM   #118
Bugeater Bugeater is offline
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Quote:
Originally Posted by Lzen View Post
That is cheap. You must have a very, very basic phone service. I had caller ID, call waiting, voice mail, and some other features. And I had upgraded my DSL to 3.0 Mbps last year. 1.5 was getting to be just a little too slow for what I needed/wanted.

As a bonus in all of this:
I was told by ATT that I needed to call Dish Network so that they would stop bundling my bill with the ATT bill. While on the phone, they gave me 3 free months of HBO and Showtime. And they will automatically disconnect it after those 3 months.
LOL, suuuuure they will.
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Old 06-24-2009, 09:04 PM   #119
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Quote:
Originally Posted by Guru View Post
We don't have ANY extra features on our phone though. No voice mail or caller ID.
No extras on my phone either. I wanted to cancel my phone and just keep my DSL, but they said I'd have to be without internet for 3 days while they re-ordered it. Stupid.
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Old 06-24-2009, 09:36 PM   #120
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I'd kill for the upload speeds some of you are getting.
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