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Old 09-21-2007, 11:26 AM  
petegz28 petegz28 is offline
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AT&T Sucks!
So the AT&T trucks are at my neighbor's house the other day. They drive off I think nothing of it. The next day they are back. They drive off, I think nothing of it.

So the wife comes home and says "is the phone off the hook cause I am getting a busy signal when I call..." so we figure out we have been without a phone for a couple days.

So after searching all over the flipping web site and fishing through automated answering porgrams I finally....hold onto your seat..."GOT TO TALK TO A HUMAN BEING!" I shit you not!

So after explaining this and how I am just otherwise not in need of their service and ready to cut them and use my PCS exclusively I get a sales pitch. Then I say "I work for Sprint" and I get another sales pitch.

Finally I am transfered to the reapir department. They try and test my line and can't. They have no idea why I have no phone and are going to try and get someone out today.


So I figures why am I paying these people $40 a month when I get PCS for damn near free even?

I thought SBC was bad but man AT&T just sucks ass. I apologize to any AT&T folk here in advance.
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Old 09-21-2007, 12:35 PM   #2
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No apology needed. Many times we feel the same. I get a discount...otherwise.....who knows?

BTW, SBC is now AT&T...or at least using the name.
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Old 09-21-2007, 12:36 PM   #3
Eleazar Eleazar is offline
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Old 09-21-2007, 12:37 PM   #4
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Old 09-21-2007, 12:51 PM   #5
Mr. Plow Mr. Plow is offline
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Anytime you see an AT&T truck in your area, go ahead and call a trouble ticket in. Even if they working 5 houses down. They are sure to somehow cut your line.
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Old 09-21-2007, 12:58 PM   #6
Simplex3 Simplex3 is offline
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AT&T disconnected our DSL line for no reason at an office I worked for several years ago. When I called to report the problem they said that since it had been disconnected (even though they had no work order to do so) I was going to have to work with install instead of repair, and that install was backed up 2 months.

Time Warner was out the next day to hook up cable modem.
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Old 09-21-2007, 01:20 PM   #7
alpha_omega alpha_omega is offline
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Ours has been down twice over the last two weeks. Turns out that some hoodlums have been stealing the copper.
Not AT&T's fault, but i thought it was noteworthy.
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Old 09-21-2007, 01:28 PM   #8
Skip Towne Skip Towne is offline
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I went round and round with them a couple of months ago. I finally got a human who is in St. Louis. He gave me his phone number and now I can get things done when needed. He said they are doing away with the Indian CSR's.
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Old 09-21-2007, 01:50 PM   #9
Dave Lane Dave Lane is offline
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Old 09-21-2007, 01:52 PM   #10
'Hamas' Jenkins 'Hamas' Jenkins is offline
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Old 09-21-2007, 01:54 PM   #11
chagrin chagrin is offline
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So, I assume nobody here has Nuvox?
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Old 09-21-2007, 01:56 PM   #12
petegz28 petegz28 is offline
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Well turns out my phone line was buried all of 2 inches so when I had the yard airated they cut the line
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Old 09-21-2007, 01:59 PM   #13
BigMeatballDave BigMeatballDave is offline
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Heh. I have DSL, because I HATE Time Warner...
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Old 09-21-2007, 02:01 PM   #14
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Originally Posted by Skip Towne
I went round and round with them a couple of months ago. I finally got a human who is in St. Louis. He gave me his phone number and now I can get things done when needed. He said they are doing away with the Indian CSR's.
So you got them to run a hard line from the pole to your double wide in the K-mart parking lot?
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Old 09-21-2007, 02:03 PM   #15
Skip Towne Skip Towne is offline
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So you got them to run a hard line from the pole to your double wide in the K-mart parking lot?
How does this have anything to do with your trash truck?
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