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12-06-2012, 06:59 PM | #1 | |
YOU take YOUR seat
Join Date: Nov 2007
Casino cash: $2095105
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So can you do differently to make sure that never happens again? How does it work, you estimated 30k and that was in writing? Then after further inspection, you realized it's gonna cost 40K, so you call the customer and he agrees? No paper work on that? The way you described it, it doesn't seem very fair to you at all. But something doesn't add up.
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Posts: 32,299
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12-07-2012, 12:52 AM | #2 | |
Needs more middle fingers
Join Date: Mar 2005
Location: San Diego
Casino cash: $4174563
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The initial estimate was the estimate he signed and agreed upon. Verbally he agreed with the additional work, and he signed his INVOICES. Basically, we didn't have the 30K signed and agreed upon on the estimate, just the 20, so in the judges eyes we ripped him off by luring him in for 20K and then upping it to 30K. It wasn't the estimate he agreed on, even though he gave consent for the work and paid for it. How do we protect ourselves? Make everything into an estimate first, both parties have to sign the estimate, and then run an invoice. Lesson learned, but still pretty lame that we got screwed over like that. And then he has the nerve to put on rip off report. All because he had a change of heart.
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12-07-2012, 09:54 AM | #3 |
Tip of the hat LIV Champs
Join Date: Jun 2007
Location: ks
Casino cash: $3355421
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YELP I think this is a bunch of BS on the part of business. Do your job right and take care of the customer.
Restaurants get shitty reviews in the paper all the time & I'm glad to find out about the shitty restaurants before I end up going there. They do the same on the interweb it's nice to read reviews & have expectations that way. This is all that lady who sued McDonalds fault for her when she spilled hot coffee on her lap. Stupid bitch. America got dumber that day I am sad to say.
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A Brave Man Once Requested Me To Answer Questions That Are Key 'Is It To Be Or Not To Be' And I Replied Oh Why Ask Me |
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