Computers Need serious help - my computer is ****ed - Page 4

**OnTheWarpath15** · 06-27-2010, 10:25 AM

Mods - I know you'd rather have this in the Media Forum, but if you could leave this in the Lounge for a bit I'd appreciate it. I need all the help I can get.

Everything was working fine this AM, and all of a sudden this scan started from "AV Security Suite" saying m computer is infected. I stopped the scan because I don't recall downloading anything called AV Security. AVG scans nightly.

I can't open AVG. I can't open anything. I've tried restarting and using F12 to boot into Safe Mode, and I'm not even given the option.

Literally everything I try to open comes with a prompt that says that the file cannot be opened because it is infected.

I'm ****ed. Please help. FWIW, the computer in question is a desktop PC running Vista.

MeatRock · 06-27-2010, 11:31 AM

Thats the thing though OTWP, there very well could be multiple viruses running on your comp and AVG caught one of them.

**OnTheWarpath15** · 06-27-2010, 11:31 AM

Next question:

I'm currently in just regular Safe Mode.

How am I going to be able to copy the text of the root file and PM it to Cosmic?

I can't use the internet in regular safe mode, can I?

**pr_capone** · 06-27-2010, 11:32 AM

Quote:

Originally Posted by OnTheWarpath58

Next question:

I'm currently in just regular Safe Mode.

How am I going to be able to copy the text of the root file and PM it to Cosmic?

I can't use the internet in regular safe mode, can I?

nope. you need to reboot and go back into safe mode with networking

**OnTheWarpath15** · 06-27-2010, 11:32 AM

Quote:

Originally Posted by pr_capone

Not that I know of. Granted, I used Vista for all of 30 days before going back to XP and eventually moving on to 7 which still does the safe mode with networking.

Nope, just did a goodle seatch, Vista should give the same options.

I had the "safe mode with networking" option earlier - I just chose not to use it, because I didn't know if I should.

**OnTheWarpath15** · 06-27-2010, 11:33 AM

Quote:

Originally Posted by pr_capone

nope. you need to reboot and go back into safe mode with networking

So, will the "copy" of the root file still be available?

****, I don't even know what a root file is, or how to run one.

THIS ****ING SUCKS.

**CosmicPal** · 06-27-2010, 11:34 AM

Quote:

Originally Posted by OnTheWarpath58

Interesting.

The only line from the AVG scan thus far that hasn't ended with "locked file. not tested":

c:\windows\system32\drivers\netbt.sys Virus identified Win32/patched.DX

This mean anything to anyone?

It means your system file is infected.

Honestly, I'd go to the tech support forum I suggested earlier: post your OS info, a copy of AVG result, and what issues you are having. They'll be able to assist you better than we can.

In the meantime, I wouldn't remove it, it might render your PC unusable.

MeatRock · 06-27-2010, 11:34 AM

Good advice from capone. Get into safe mode with networking and download combofix and your problems will be over.

Fritz88 · 06-27-2010, 11:34 AM

Sorry, can't get around to helping. But don't connect a HD to this PC. The infection can easily transfer to that HD unless you are connecting an iPod, a phone or anything that is not windows.

**** AVG. Switch to Kaspersky and W7 after this.

Sure-Oz · 06-27-2010, 11:35 AM

Why not run that combofix that people have been suggesting?

**OnTheWarpath15** · 06-27-2010, 11:36 AM

Quote:

Originally Posted by Sure-Oz

Why not run that combofix that people have been suggesting?

AVG is STILL scanning.

When it's done, I'll likely do just that, especially if I'm going to lose my copy/paste when I reboot in safemode/networking.

**OnTheWarpath15** · 06-27-2010, 11:38 AM

Quote:

Originally Posted by Fritz88

Sorry, can't get around to helping. But don't connect a HD to this PC. The infection can easily transfer to that HD unless you are connecting an iPod, a phone or anything that is not windows.

**** AVG. Switch to Kaspersky and W7 after this.

My W7 disk is in the mail. Just waiting.

I wanted to just do the download, but was told that I couldn't upgrade from my version of Vista without the disk.

**CosmicPal** · 06-27-2010, 11:38 AM

OTW, this is the rootkit I'm referring to.

After restoring to an earlier date, if you're still having issues, download this and you will see if you have a trojan or not.

http://sites.google.com/site/rootrepeal/

**dirk digler** · 06-27-2010, 11:41 AM

As capone suggested malwarebytes is the best to fix this problem along with combofix.

**OnTheWarpath15** · 06-27-2010, 11:42 AM

Quote:

Originally Posted by CosmicPal

OTW, this is the rootkit I'm referring to.

After restoring to an earlier date, if you're still having issues, download this and you will see if you have a trojan or not.

http://sites.google.com/site/rootrepeal/

Ah. Got it. So after the AVG scan, I can reboot in safemode/networking and jump on CP, and click that link?

**OnTheWarpath15** · 06-27-2010, 11:43 AM

Got another "patched.DX" line - but pretty long - not worth typing out.

06-27-2010, 10:25 AM
OnTheWarpath15 MVP Join Date: Sep 2005 Casino cash: $4921115	Need serious help - my computer is ed Mods - I know you'd rather have this in the Media Forum, but if you could leave this in the Lounge for a bit I'd appreciate it. I need all the help I can get. Everything was working fine this AM, and all of a sudden this scan started from "AV Security Suite" saying m computer is infected. I stopped the scan because I don't recall downloading anything called AV Security. AVG scans nightly. I can't open AVG. I can't open anything. I've tried restarting and using F12 to boot into Safe Mode, and I'm not even given the option. Literally everything I try to open comes with a prompt that says that the file cannot be opened because it is infected. I'm ****ed. Please help. FWIW, the computer in question is a desktop PC running Vista.
Posts: 60,258

06-27-2010, 11:31 AM	#46
MeatRock Seasons in the Abyss Join Date: Jan 2010 Casino cash: $10010596	Thats the thing though OTWP, there very well could be multiple viruses running on your comp and AVG caught one of them.
Posts: 4,746

06-27-2010, 11:31 AM	#47
OnTheWarpath15 MVP Join Date: Sep 2005 Casino cash: $4921115	Next question: I'm currently in just regular Safe Mode. How am I going to be able to copy the text of the root file and PM it to Cosmic? I can't use the internet in regular safe mode, can I?
Posts: 60,258

06-27-2010, 11:34 AM	#52
MeatRock Seasons in the Abyss Join Date: Jan 2010 Casino cash: $10010596	Good advice from capone. Get into safe mode with networking and download combofix and your problems will be over.
Posts: 4,746

06-27-2010, 11:34 AM	#53
Fritz88 Custom User Title Join Date: Nov 2008 Casino cash: $8865943	Sorry, can't get around to helping. But don't connect a HD to this PC. The infection can easily transfer to that HD unless you are connecting an iPod, a phone or anything that is not windows. **** AVG. Switch to Kaspersky and W7 after this.
Posts: 12,706

06-27-2010, 11:38 AM	#57
CosmicPal Learn it. Know it. Live it. Join Date: Nov 2002 Location: St. Petersburg, FL Casino cash: $10004900	OTW, this is the rootkit I'm referring to. After restoring to an earlier date, if you're still having issues, download this and you will see if you have a trojan or not. http://sites.google.com/site/rootrepeal/ __________________ - * - * - * - * - * - * - * - * - * - Four blessings upon my fellow planeteers: Older whiskey, younger women, faster horses, and more money.
Posts: 10,840

06-27-2010, 11:41 AM	#58
dirk digler Please squeeze Join Date: Jul 2003 Location: Clinton, MO Casino cash: $3264644	As capone suggested malwarebytes is the best to fix this problem along with combofix.
Posts: 66,274

06-27-2010, 11:43 AM	#60
OnTheWarpath15 MVP Join Date: Sep 2005 Casino cash: $4921115	Got another "patched.DX" line - but pretty long - not worth typing out.
Posts: 60,258