Life Carpet Installer Screw Up Question... - Page 3

**petegz28** · 06-05-2017, 08:34 AM

For those of you who have experience installing carpet I would really appreciate some advice. I recently had my living room, dining room, hallway and 2 small flights of stairs carpeted. The installers ran a seam right across the middle of the living room floor going from the front of the house to the back. The builder had run the seem closer to the wall going from one side of the house to the other and it was covered up by furniture, etc.

They did a crap job on the seam and came back out and fixed it. But you can still see the seam, obviously. I am having a hard time getting the installer to respond now. He told me there was some reason or another for running the seam that way but I don't buy it. The living room is only 15x17. The dining room is roughly 12x13. I'm clueless when it comes to installing carpet but it appears they laid the carpet in the wrong direction which is why they had to put 2 huge pieces in the living room.

Anyhow, I am starting to talk with the people I bought the carpet from and look for a new installer but I most certainly don't want to flip the additional cost out of my pocket. Also the installers tore up my wood trim and some of the walls and I even tried to be nice and told the owner that if he makes the seam right then not to worry about the other stuff. I didn't even get so much as $1 off of my bill. And I have used the guy before so I am starting to think he knows his guys did a crap job and is trying to run from doing anything costly and will even give up my business.

Am I on ground to sue this guy if I have to pay for this to be re-done properly by someone else?

**petegz28** · 06-07-2017, 11:20 AM

Manager from the place I purchased the carpet is coming out today to look at the seam(s). He has to determine if it is a problem with the carpet or a problem with the install. Dare I say both but I won't be surprised when they point the finger at the installer. Considering the seam never should have been done that way, they have the carpet stretched "tighter than a trampoline" and you feel something under the carpet the length of the seam, I'd say it was a shit job.

**Ming the Merciless** · 06-07-2017, 11:27 AM

Quote:

Originally Posted by petegz28

Manager from the place I purchased the carpet is coming out today to look at the seam(s). He has to determine if it is a problem with the carpet or a problem with the install. Dare I say both but I won't be surprised when they point the finger at the installer. Considering the seam never should have been done that way, they have the carpet stretched "tighter than a trampoline" and you feel something under the carpet the length of the seam, I'd say it was a shit job.

well hopefully they will help u get it sorted out...you bought so much extra, that they shouldnt need to stretch it that tight....and you shouldnt have had to buy that much extra padding, since it doesnt matter where the seams go on the pad....also the installation rate should be on the size of the rooms/stairs, not the carpet u bought....

all in all i agree it points to bad installer....

I hope you get this sorted out man...this kinda stuff pisses me off..there is really no reason for it other than them trying to make a quick buck...or maybe the guy is on dope or something...

best of luck man

**petegz28** · 06-07-2017, 11:30 AM

Quote:

Originally Posted by Pawnmower

well hopefully they will help u get it sorted out...you bought so much extra, that they shouldnt need to stretch it that tight....and you shouldnt have had to buy that much extra padding, since it doesnt matter where the seams go on the pad....also the installation rate should be on the size of the rooms/stairs, not the carpet u bought....

all in all i agree it points to bad installer....

I hope you get this sorted out man...this kinda stuff pisses me off..there is really no reason for it other than them trying to make a quick buck...or maybe the guy is on dope or something...

best of luck man

yeah, iirc, the installer said something about running a seam there to save buying extra carpet or something I don't know. They didn't have a lot left over that's for sure. Either way, what sucks is I won't be able to be there when this guy comes out today. My Wife, who can be a real bitch about these things, wll be and I told her that under no circumstance is there to be a 3rd party blame, i.e. Me. It is either the carpet or the install job. Do not accept anything else.

**petegz28** · 06-07-2017, 11:32 AM

Quote:

Originally Posted by Pawnmower

well hopefully they will help u get it sorted out...you bought so much extra, that they shouldnt need to stretch it that tight....and you shouldnt have had to buy that much extra padding, since it doesnt matter where the seams go on the pad....also the installation rate should be on the size of the rooms/stairs, not the carpet u bought....

all in all i agree it points to bad installer....

I hope you get this sorted out man...this kinda stuff pisses me off..there is really no reason for it other than them trying to make a quick buck...or maybe the guy is on dope or something...

best of luck man

I am also curious as to exactly WTF I am feeling under the carpet along the seams? It's like the edges of the carpet are sitting on top of something.

**petegz28** · 06-07-2017, 03:27 PM

So the carpet manager came out and I guess immediately stated the seams were done like shit. As far as laying a seam across the floor he said he couldn't say he would do it differently because the place where the seam would have to go in the other room would be in front of a slider and with the light, etc he wouldn't like that.

Also said there are "hard pieces" under the seams from overheating I guess and that the rest is just tape that will go down after a bit. Said the installer needs to re-do the seams and if it's not to our liking they will re-order the carpet but I have to pay for a different installer which will cost me about $300

**mikeyis4dcats.** · 06-07-2017, 03:47 PM

Quote:

Originally Posted by petegz28

So the carpet manager came out and I guess immediately stated the seams were done like shit. As far as laying a seam across the floor he said he couldn't say he would do it differently because the place where the seam would have to go in the other room would be in front of a slider and with the light, etc he wouldn't like that.

Also said there are "hard pieces" under the seams from overheating I guess and that the rest is just tape that will go down after a bit. Said the installer needs to re-do the seams and if it's not to our liking they will re-order the carpet but I have to pay for a different installer which will cost me about $300

you shouldn't have to accept damaged material at the seams due to installer negligence. Push for full replacement at their cost.

**mikeyis4dcats.** · 06-07-2017, 03:48 PM

if you paid by credit card you have chargeback as leverage. If not, then a) why did you pay in full before accepting install and b) you don't have much leverage

**petegz28** · 06-07-2017, 03:53 PM

Quote:

Originally Posted by mikeyis4dcats.

if you paid by credit card you have chargeback as leverage. If not, then a) why did you pay in full before accepting install and b) you don't have much leverage

Not getting into why we paid. We didn't pay until they fixed the seam the first time and it looked good for about 4 hours. I just told you that they are going to reorder the carpet if I don't like the next attempt at fixing the seams. And if I understand them right, which I am waiting to clarify, I may not even have to do that. But I have to pay for the install if it is done by someone else.

scorpio · 06-07-2017, 04:01 PM

Quote:

Originally Posted by petegz28

yeah, iirc, the installer said something about running a seam there to save buying extra carpet or something I don't know. They didn't have a lot left over that's for sure. Either way, what sucks is I won't be able to be there when this guy comes out today. My Wife, who can be a real bitch about these things, wll be and I told her that under no circumstance is there to be a 3rd party blame, i.e. Me. It is either the carpet or the install job. Do not accept anything else.

Are you on drugs? how can you not remember this very important conversation? If you say you don't remember and the contractor says he does, he wins in a legal setting.

**SAUTO** · 06-07-2017, 06:10 PM

Quote:

Originally Posted by petegz28

True but he gets drug through the mud doing so. I am fully prepared for him to tell me to **** off but he depends on word of mouth for his business so, he won't be helping himself, that's for sure. If I wanted to be a real prick I could put a lien on his house or business assuming I won in court and he didn't want to pay.

And then you have to pay to keep the lein up too iirc.

**petegz28** · 06-07-2017, 06:28 PM

Quote:

Originally Posted by scorpio

Are you on drugs? how can you not remember this very important conversation? If you say you don't remember and the contractor says he does, he wins in a legal setting.

Politely **** off

Sent from my SM-G950U using Tapatalk

**srvy** · 06-07-2017, 06:33 PM

Damn Pete what a freaking mess contractor had to be a rookie and used to much hot glue. Also possible over stretched.

scorpio · 06-07-2017, 06:38 PM

Quote:

Originally Posted by petegz28

Politely **** off

Sent from my SM-G950U using Tapatalk

Sorry, I can't help someone who is chronically dumb.

scorpio · 06-07-2017, 06:47 PM

Willfully stupid. You cost yourself hundreds of extra dollars (if only that) because you are an idiot.

scorpio · 06-07-2017, 06:50 PM

How did you let another man take advantage of you like that?

Not sure I could face my wife.

06-05-2017, 08:34 AM
petegz28 Supporter Join Date: Feb 2005 Location: Olathe, Ks Casino cash: $2614127	Carpet Installer Screw Up Question... For those of you who have experience installing carpet I would really appreciate some advice. I recently had my living room, dining room, hallway and 2 small flights of stairs carpeted. The installers ran a seam right across the middle of the living room floor going from the front of the house to the back. The builder had run the seem closer to the wall going from one side of the house to the other and it was covered up by furniture, etc. They did a crap job on the seam and came back out and fixed it. But you can still see the seam, obviously. I am having a hard time getting the installer to respond now. He told me there was some reason or another for running the seam that way but I don't buy it. The living room is only 15x17. The dining room is roughly 12x13. I'm clueless when it comes to installing carpet but it appears they laid the carpet in the wrong direction which is why they had to put 2 huge pieces in the living room. Anyhow, I am starting to talk with the people I bought the carpet from and look for a new installer but I most certainly don't want to flip the additional cost out of my pocket. Also the installers tore up my wood trim and some of the walls and I even tried to be nice and told the owner that if he makes the seam right then not to worry about the other stuff. I didn't even get so much as $1 off of my bill. And I have used the guy before so I am starting to think he knows his guys did a crap job and is trying to run from doing anything costly and will even give up my business. Am I on ground to sue this guy if I have to pay for this to be re-done properly by someone else?
Posts: 128,161

06-07-2017, 11:20 AM	#31
petegz28 Supporter Join Date: Feb 2005 Location: Olathe, Ks Casino cash: $2614127	Manager from the place I purchased the carpet is coming out today to look at the seam(s). He has to determine if it is a problem with the carpet or a problem with the install. Dare I say both but I won't be surprised when they point the finger at the installer. Considering the seam never should have been done that way, they have the carpet stretched "tighter than a trampoline" and you feel something under the carpet the length of the seam, I'd say it was a shit job.
Posts: 128,161

06-07-2017, 03:27 PM	#35
petegz28 Supporter Join Date: Feb 2005 Location: Olathe, Ks Casino cash: $2614127	So the carpet manager came out and I guess immediately stated the seams were done like shit. As far as laying a seam across the floor he said he couldn't say he would do it differently because the place where the seam would have to go in the other room would be in front of a slider and with the light, etc he wouldn't like that. Also said there are "hard pieces" under the seams from overheating I guess and that the rest is just tape that will go down after a bit. Said the installer needs to re-do the seams and if it's not to our liking they will re-order the carpet but I have to pay for a different installer which will cost me about $300
Posts: 128,161

06-07-2017, 03:48 PM	#37
mikeyis4dcats. Scarlett Johansson's boytoy Join Date: Nov 2006 Casino cash: $9555998	if you paid by credit card you have chargeback as leverage. If not, then a) why did you pay in full before accepting install and b) you don't have much leverage __________________
Posts: 12,526

06-07-2017, 06:33 PM	#42
srvy Fight, build, win! Join Date: Sep 2004 Location: KC Casino cash: $1491250	Damn Pete what a freaking mess contractor had to be a rookie and used to much hot glue. Also possible over stretched. __________________ "The victim stance is a powerful one. The victim is always morally right, neither responsible nor accountable, and forever entitled to sympathy."
Posts: 24,481

06-07-2017, 06:47 PM	#44
scorpio Veteran Join Date: Apr 2006 Casino cash: $9498509	Willfully stupid. You cost yourself hundreds of extra dollars (if only that) because you are an idiot.
Posts: 1,109

06-07-2017, 06:50 PM	#45
scorpio Veteran Join Date: Apr 2006 Casino cash: $9498509	How did you let another man take advantage of you like that? Not sure I could face my wife.
Posts: 1,109