iPhone 5?

[L.A. Chieffan]

I don't care that you two Apple lackeys havent had any problems. The FACTS are there are thousands of people experiencing it. Verizon had to release a statement saying customers won't be charged for any data that was “unwarranted"

Apple says the purple haze is “normal". The chips and scratches out of the box are “normal".

Sounds like Apple is taking a page out of the Pioli handbook

[The Bad Guy]

Originally Posted by Matt Cassel's Love Child

I don't care that you two Apple lackeys havent had any problems. The FACTS are there are thousands of people experiencing it. Verizon had to release a statement saying customers won't be charged for any data that was “unwarranted"

Apple says the purple haze is “normal". The chips and scratches out of the box are “normal".

Sounds like Apple is taking a page out of the Pioli handbook

Yes, I'm an apple lackey because I purchase their products. I don't go on Android threads and rip users for their problems, because I don't care what people decide to spend their money on.

Sounds like you're just a ****ing butthurt asshole.

[The Rick]

Originally Posted by Matt Cassel's Love Child

I don't care that you two three Apple lackeys havent had any problems. The FACTS are there are thousands of people experiencing it. Verizon had to release a statement saying customers won't be charged for any data that was “unwarranted"

Apple says the purple haze is “normal". The chips and scratches out of the box are “normal".

Sounds like Apple is taking a page out of the Pioli handbook

Fixed your post. I haven't had any of those problems either, so that makes three of us.

[L.A. Chieffan]

It's ok dude, don't be angry that people laugh at Apple sheep behind their backs. Embrace your mindless cult of Apple and drink whatever they tell you to drink. Apple will be just fine without Jobs.

Oh wait! Isn't it exciting?! There's a seven inch iPad coming out! Stand in line! Get your credit cards out people! Don't forget the Apple care!

[Fish]

Originally Posted by Matt Cassel's Love Child

It's ok dude, don't be angry that people laugh at Apple sheep behind their backs. Embrace your mindless cult of Apple and drink whatever they tell you to drink. Apple will be just fine without Jobs.

Oh wait! Isn't it exciting?! There's a seven inch iPad coming out! Stand in line! Get your credit cards out people! Don't forget the Apple care!

Between the Cassel trolling and Apple trolling, your role on this forum is pretty sad.

[The Bad Guy]

Originally Posted by Matt Cassel's Love Child

It's ok dude, don't be angry that people laugh at Apple sheep behind their backs. Embrace your mindless cult of Apple and drink whatever they tell you to drink. Apple will be just fine without Jobs.

Oh wait! Isn't it exciting?! There's a seven inch iPad coming out! Stand in line! Get your credit cards out people! Don't forget the Apple care!

I've never owned an IPad. More generalizations from the bulletin board toolbox.

I also owned an Android phone for 2 and a half years. I gave them a chance, but in the end, I like Apple phones better. I absolutely hate my Macbook, so if you're going to lump me in the Apple fanboi discussion, you couldn't be more wrong.

God, you are a douche.

[DMAC]

Originally Posted by Matt Cassel's Love Child

It's ok dude, don't be angry that people laugh at Apple sheep behind their backs. Embrace your mindless cult of Apple and drink whatever they tell you to drink. Apple will be just fine without Jobs.

Oh wait! Isn't it exciting?! There's a seven inch iPad coming out! Stand in line! Get your credit cards out people! Don't forget the Apple care!

Good grief, dude. You're effing nuts.

[DaFace]

Originally Posted by DMAC

Good grief, dude. You're an effing troll.

Fixed.

[L.A. Chieffan]

The Cassell stuff I do for shits and giggles, the Apple stuff is what everyone talks about whether you like it or not.

[The Bad Guy]

Originally Posted by Matt Cassel's Love Child

The Cassell stuff I do for shits and giggles, the Apple stuff is what everyone talks about whether you like it or not.

Ha, everyone.

[Buehler445]

Next time I start a thread, can we ban LA Chieffan? Son of a bitch.

[UteChief]

I have a story about Apple. I had an iPhone 3GS for almost two years. I admittedly had dropped the phone several times. Eventually it developed a small crack on the back. I took it into the Apple store and asked an employee how much they charged to replace the back piece. The employee replied, we won't replace the back but we can get you a new phone.

I was blown away. Coming from Verizon and LG phones previously, I was used to paying a fee for any exchange. I'm a happy Apple consumer and have had very few problems with any of their products.

My friend has the new Razor and accidentally broke his screen. He pays a monthly fee for insurance and when he took it in to Verizon, they wanted $100 for a replacement.

I'll stick with my Apple products that do a damn good job at doing what they are designed for and would probably work for most people. You can prance around with your Android devices and feel superior for not being a fanboy.

[GordonGekko]

Originally Posted by UteChief

I have a story about Apple. I had an iPhone 3GS for almost two years. I admittedly had dropped the phone several times. Eventually it developed a small crack on the back. I took it into the Apple store and asked an employee how much they charged to replace the back piece. The employee replied, we won't replace the back but we can get you a new phone.

I was blown away. Coming from Verizon and LG phones previously, I was used to paying a fee for any exchange. I'm a happy Apple consumer and have had very few problems with any of their products.

My friend has the new Razor and accidentally broke his screen. He pays a monthly fee for insurance and when he took it in to Verizon, they wanted $100 for a replacement.

I'll stick with my Apple products that do a damn good job at doing what they are designed for and would probably work for most people. You can prance around with your Android devices and feel superior for not being a fanboy.

Awesome story about the phone, and exceptional customer service by Apple in this case.

I have a similar story about Dell--

My freshman year of college I spent over $1k on a Dell laptop, and it was top of the line at the time. Flashforward to Christmas break and I'm flying down to see my folks, and on the plane I spill one of those cokes you get on the airplane all over it, it immediately shut off and would not turn back on. Anyway, I'm freaking as I'm a poor college kid and can't really afford to buy a new laptop. Later I call Dell up and they send me a box and I send off the laptop. A week later I get it back and it is working perfectly. They never asked what happened and didn't charge me a dime either. Btw, I never bought the accident coverage option, I don't think it was available/existed at the time.

Excellent customer service example. Not sure if Dell currently is as generous, but I don't intend to take my laptop for a bath to find out...

[Pitt Gorilla]

Originally Posted by UteChief

I have a story about Apple. I had an iPhone 3GS for almost two years. I admittedly had dropped the phone several times. Eventually it developed a small crack on the back. I took it into the Apple store and asked an employee how much they charged to replace the back piece. The employee replied, we won't replace the back but we can get you a new phone.

I was blown away. Coming from Verizon and LG phones previously, I was used to paying a fee for any exchange. I'm a happy Apple consumer and have had very few problems with any of their products.

My friend has the new Razor and accidentally broke his screen. He pays a monthly fee for insurance and when he took it in to Verizon, they wanted $100 for a replacement.

I'll stick with my Apple products that do a damn good job at doing what they are designed for and would probably work for most people. You can prance around with your Android devices and feel superior for not being a fanboy.

Apple did the same thing for my iPad. I had a small crack in the corner from my nephew dropping it. Such things are not covered under warranty, but they game me a new one anyway. I was pleased.

[Fish]

Originally Posted by Pitt Gorilla

Apple did the same thing for my iPad. I had a small crack in the corner from my nephew dropping it. Such things are not covered under warranty, but they game me a new one anyway. I was pleased.

Despite the price of the iPad, their manufacturing construction is such that they're considered "Not repairable". They don't fix them, they simply ship any damaged unit back to the factory and give you a new one on the spot. They will never open them up, or bother with a screen replacement.

There's actually a little "Dent tool" that AASPs get for measuring the depth of a dent on a device. If the dent is deeper than 1mm, and something similar on length, it's considered damaged.

Getting a deal like yours is pretty much just luck. Apple is strongly adamant about not repairing or replacing user damage, and there's about 50 checks you have to do, and a litany of questions you have to ask according to the Apple warranty procedures. Apple puts a lot of pressure on AASPs in this regard. But it depends on the tech that's fixing it to classify whether it's considered user damage or not.