DIRECTV ****ING SUCKS - LISTEN AND LEARN

Frazod · 12-06-2005, 09:39 PM

I just got hardcore fucked - I mean totally and utterly hardcore fucked - by DirecTV. With no recourse, I am simply stuck with useless equipment and an "I'm sorry sir."

I bought an HDTV last week. The first thing I learned was that I needed to upgrade my receiver and dish, which I did, to the tune of several hundred dollars). Expecting to receive an HDTV signal, I turned on my local CBS channel. No HDTV. I called customer service. I've been on the phone with them repeatedly over the course of the evening. Basically, this is what I've been told.

I MIGHT be able to gain access to the network feed, but DirecTV has to REQUEST PERMISSION from the networks, which they may or may not give, at any point between two weeks and 45 days, if not longer. Basically, there is no guarantee this will ever happen.

There is, apparently, a dish which has a built-in antenna that will receive the local HD signal. Of course, it's not the one that was just installed on the side of my house this afternoon. And the receiver which I had installed this afternoon wouldn't work with the dish that would receive the local signal. And the receiver which would process the local signal doesn't have a DVR, and DirecTV won't offer one until that does for MONTHS.

I swear to God I'm not making this shit up.

And DirecTV doesn't tell you ANY OF THIS - NOT ONE LITTLE BIT OF IT - until it's too late and you've already bought the equipment.

So basically, I've paid hundreds of dollars for a hi-def dish and a hi-def receiver which won't pick up or record the network programs I want to watch in hi-def. Beyond that, DirecTV offers about 7 hi-def channels, none of which I regularly watch.

Also, as far as hi-def games on Sunday Ticket go, surprise, surprise - you have to pay extra for them. And, of course, if I pay extra, and the game happens to be shown on local TV (like the Chiefs/Cowboys game on Sunday), it'll be blacked out on Sunday Ticket, and I won't be able to watch it in hi-def anyway.

So I figured I'd punt. I told them to come get their equipment and give me my money back. They won't take the equipment back or return my money. I own it. And I'm fucked, and that's the end of it. I have no recourse, except to attempt to sue them, I guess, which I'm probably going to look into. I do have a really nasty lawyer who likes to start class action suits.

I can't believe that when I talked to these ASSCLOWNS on the phone and ordered my new dish and receiver, that they didn't mention anything about the local channels. Granted, I didn't ask, but then again, if I buy a car, I expect it to be able turn corners without specifically asking whether or not it does. What did these morons think I wanted to watch and record?

I have just absolutely been played. All they'll do is install additional equipment at additional cost, and apparently just toss the crap I just paid for TODAY. I was a loyal customer of these fucking scumbags for years. Now, I don't even know if I'll keep them for Sunday Ticket - how can I continue to do business with these thieving weasels?

Anyway, there is a lesson to be learned here. If Skip can offer any suggestions or somehow paint a happy face on this steaming pile, I'd love to hear from him. Beyond that, DirecTV can eat a dick.

12-06-2005, 09:39 PM	Topic Starter
Frazod WE ARE THE CHAMPIONS Join Date: Aug 2000 Casino cash: $2965085	DIRECTV fuckING SUCKS - LISTEN AND LEARN I just got hardcore fucked - I mean totally and utterly hardcore fucked - by DirecTV. With no recourse, I am simply stuck with useless equipment and an "I'm sorry sir." I bought an HDTV last week. The first thing I learned was that I needed to upgrade my receiver and dish, which I did, to the tune of several hundred dollars). Expecting to receive an HDTV signal, I turned on my local CBS channel. No HDTV. I called customer service. I've been on the phone with them repeatedly over the course of the evening. Basically, this is what I've been told. I MIGHT be able to gain access to the network feed, but DirecTV has to REQUEST PERMISSION from the networks, which they may or may not give, at any point between two weeks and 45 days, if not longer. Basically, there is no guarantee this will ever happen. There is, apparently, a dish which has a built-in antenna that will receive the local HD signal. Of course, it's not the one that was just installed on the side of my house this afternoon. And the receiver which I had installed this afternoon wouldn't work with the dish that would receive the local signal. And the receiver which would process the local signal doesn't have a DVR, and DirecTV won't offer one until that does for MONTHS. I swear to God I'm not making this shit up. And DirecTV doesn't tell you ANY OF THIS - NOT ONE LITTLE BIT OF IT - until it's too late and you've already bought the equipment. So basically, I've paid hundreds of dollars for a hi-def dish and a hi-def receiver which won't pick up or record the network programs I want to watch in hi-def. Beyond that, DirecTV offers about 7 hi-def channels, none of which I regularly watch. Also, as far as hi-def games on Sunday Ticket go, surprise, surprise - you have to pay extra for them. And, of course, if I pay extra, and the game happens to be shown on local TV (like the Chiefs/Cowboys game on Sunday), it'll be blacked out on Sunday Ticket, and I won't be able to watch it in hi-def anyway. So I figured I'd punt. I told them to come get their equipment and give me my money back. They won't take the equipment back or return my money. I own it. And I'm fucked, and that's the end of it. I have no recourse, except to attempt to sue them, I guess, which I'm probably going to look into. I do have a really nasty lawyer who likes to start class action suits. I can't believe that when I talked to these ASSCLOWNS on the phone and ordered my new dish and receiver, that they didn't mention anything about the local channels. Granted, I didn't ask, but then again, if I buy a car, I expect it to be able turn corners without specifically asking whether or not it does. What did these morons think I wanted to watch and record? I have just absolutely been played. All they'll do is install additional equipment at additional cost, and apparently just toss the crap I just paid for TODAY. I was a loyal customer of these fucking scumbags for years. Now, I don't even know if I'll keep them for Sunday Ticket - how can I continue to do business with these thieving weasels? Anyway, there is a lesson to be learned here. If Skip can offer any suggestions or somehow paint a happy face on this steaming pile, I'd love to hear from him. Beyond that, DirecTV can eat a dick.
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