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Old 03-10-2013, 04:49 PM  
Hootie Hootie is offline
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Installing a passenger side mirror?

some dipshit kicked/punched my side mirror off and I had to go to ebay to buy a replacement...

I am not savvy enough (I'm a dipshit) to install it myself and I am getting a little bit of work done tomorrow at an auto shop and I'm going to bring the mirror with me and ask them to install it for me...

how much should I be expecting them to charge me for that labor since I have already bought the part?
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Old 03-11-2013, 04:05 PM   #346
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Originally Posted by JASONSAUTO View Post
but those customers that trust you trust that you are charging them according to what the industry standards are.

book time is actually industry standard IMO, thats why every shop buys those over priced things
it's no different than insurance work for body work. The insurance company goes by the "book", but shops can tweak accordingly.

it may be a guide, but it's not written in stone.
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Old 03-11-2013, 04:05 PM   #347
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Originally Posted by JASONSAUTO View Post
my beef is that he marks up the time in his labor guide anywhere from 10- 20%.
but would you care so much if his rate was lower than the average rate? you conveniently ignored my questions earlier...
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Old 03-11-2013, 04:08 PM   #348
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No, my mechanics were top notch, they can do fast work when I ask them to, but I ask that they do PERFECT work. Something you probably don't know much about. I can charge you for 2 hours and get your car done in an hour, but I can't guarantee it is perfect because I'm putting a rush on them. I'd rather not rush them and sacrifice my product and my credibility.

As for the assumptions, I'm referring to you making the assumption that I had two failed businesses that I ran into the ground, when I didn't.

I like money, I like being paid more for less work, that's why I no longer own my own shop. I like the freedom of doing whatever I want, when I want.

You don't get that freedom at a mom and pop shop, and if you were half as busy as you claim to be on these forums, you wouldn't be here posting.

From someone in the "know" about being busy, I can tell you that I NEVER had the time to post on a message board when I was working at my shops, i was......TOO BUSY......

Business hours 8-6, real hours 7-10. That's what busy looks like chump.
lol more assumptions. when there is a person that has been to my shop and can verify everything i have said.

and i expect every job that leaves my shop to be just as it was from the factory. i dont want to be able to pop a hood and see that the vehicle has been worked on. book time accounts for that, and even includes time to clean up after the job...

but you think you need to inflate it
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Old 03-11-2013, 04:09 PM   #349
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Originally Posted by chiefforlife View Post
My labor rate is 98.00 an hour. We arent the cheapest but we dont charge what the dealer does either?
I'm not following. Not sure if question, or troll post.

Quote:
Originally Posted by JASONSAUTO View Post
thats not saul's point.


he's talking about the guy inflating book time and charging for it.


if you beat book time good for you its a bonus for the shop and the mechanic.

saul knows this and has stated as such multiple times
You don't always beat book time, you don't always do a PERFECT job. I scale my book times by 10% and only 10% to account for doing a PERFECT unrushed job, because my job is to give you perfect work so that you don't have to bring it back 3 days later with a flat tire after I did an engine swap.

Quote:
Originally Posted by mikeyis4dcats. View Post
so your beef is simply that he bills $80/hr instead of $82/hr?
His beef is that he dislikes the fact that I know how to do business better, that I criticized his work, after he criticized mine in another thread. He's an idiot who works at a mom and pop, I'm a small business entrepreneur who is working towards his third business, while Employed in the same field he is in, making 2-3 times as much as him for half the work at a dealership, and today I have an off day, something he doesn't get because he works at a mom and pop where you never get a day off.

Quote:
Originally Posted by JASONSAUTO View Post
but those customers that trust you trust that you are charging them according to what the industry standards are.

book time is actually industry standard IMO, thats why every shop buys those over priced things

Book time is not an industry standard you ****ing moron, if it were, all 9 competing software companies would have the same book numbers, and they don't.
Quote:
Originally Posted by JASONSAUTO View Post
my beef is that he marks up the time in his labor guide anywhere from 10- 20%.
I mark up my labor guide by 10% using an industry low book time, to account for the work that was being done at my shop, which was second to none.

If you don't like that, don't bring your car to any of my current or future businesses, but rest assured, I am not GOUGING you on price, I'm making sure your car is done right the first time, and you don't have to bring it back next week for something we ****ed up.
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Old 03-11-2013, 04:11 PM   #350
SAUTO SAUTO is offline
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but would you care so much if his rate was lower than the average rate? you conveniently ignored my questions earlier...
i dont know what questions you are referring.

im posting while making tickets, in between customers, ordering parts, and doing a couple alignments.

i think that shops that arent honest give all shops a bad name.

dont inflate labor times because you want it to appear that your labor rate is lower.

what happens when you charge a guy 2.2 hours for a job that calls for 2 hours?

probably nothing. but some day they might find out it only calls for 2 hours.and then you are dishonest.

then all shops are thrown under that label.

its happens and is something us reputable shops are left to deal with on a regular basis
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Old 03-11-2013, 04:13 PM   #351
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Originally Posted by mikeyis4dcats. View Post
it's no different than insurance work for body work. The insurance company goes by the "book", but shops can tweak accordingly.

it may be a guide, but it's not written in stone.
Precisely, because there is no industry standard at all.

Quote:
Originally Posted by mikeyis4dcats. View Post
but would you care so much if his rate was lower than the average rate? you conveniently ignored my questions earlier...
He conveniently ignores questions for days when he realizes what he is about to answer, contradicts his argument. He does this all the time.

Quote:
Originally Posted by JASONSAUTO View Post
lol more assumptions. when there is a person that has been to my shop and can verify everything i have said.

and i expect every job that leaves my shop to be just as it was from the factory. i dont want to be able to pop a hood and see that the vehicle has been worked on. book time accounts for that, and even includes time to clean up after the job...

but you think you need to inflate it
Because My guys do better work, thorough work, and I offer more conveniences, more accommodations than you do.

I simply run a better business Sauto, you can disagree with that all you want, but you don't have a business in the metro, you don't compete with hundreds of shops and dealerships for business.

My prices were great, lower than just about everyone, I did better work than everyone, and I was much more flexible in pay, and in scheduling than those around me.

I knocked that mother****er out of the park with every customer, and not once had a problem, ever.

You might say the same in your backwoods mom and pop, but you didn't do it here in the metro, so your opinion means nothing to me when you're in a different demographic with different competition.
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Old 03-11-2013, 04:15 PM   #352
SAUTO SAUTO is offline
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Originally Posted by Exoter175 View Post
I'm not following. Not sure if question, or troll post.



You don't always beat book time, you don't always do a PERFECT job. I scale my book times by 10% and only 10% to account for doing a PERFECT unrushed job, because my job is to give you perfect work so that you don't have to bring it back 3 days later with a flat tire after I did an engine swap.



His beef is that he dislikes the fact that I know how to do business better, that I criticized his work, after he criticized mine in another thread. He's an idiot who works at a mom and pop, I'm a small business entrepreneur who is working towards his third business, while Employed in the same field he is in, making 2-3 times as much as him for half the work at a dealership, and today I have an off day, something he doesn't get because he works at a mom and pop where you never get a day off.




Book time is not an industry standard you ****ing moron, if it were, all 9 competing software companies would have the same book numbers, and they don't.


I mark up my labor guide by 10% using an industry low book time, to account for the work that was being done at my shop, which was second to none.

If you don't like that, don't bring your car to any of my current or future businesses, but rest assured, I am not GOUGING you on price, I'm making sure your car is done right the first time, and you don't have to bring it back next week for something we ****ed up.
shit i had all weekend off.

another assumption.


and when i put that motor in the car had been here 2 weeks waiting on them to get the money. tire never went flat.

but they ran over a screw from the new roof they had put on last week and now it did.

im sure you would have caught that with your super powers and fixed it prior to it happening,.


BTW her husband just stopped and paid for it. he's a smart guy
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Old 03-11-2013, 04:16 PM   #353
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Precisely, because there is no industry standard at all.



He conveniently ignores questions for days when he realizes what he is about to answer, contradicts his argument. He does this all the time.



Because My guys do better work, thorough work, and I offer more conveniences, more accommodations than you do.

I simply run a better business Sauto, you can disagree with that all you want, but you don't have a business in the metro, you don't compete with hundreds of shops and dealerships for business.

My prices were great, lower than just about everyone, I did better work than everyone, and I was much more flexible in pay, and in scheduling than those around me.

I knocked that mother****er out of the park with every customer, and not once had a problem, ever.

You might say the same in your backwoods mom and pop, but you didn't do it here in the metro, so your opinion means nothing to me when you're in a different demographic with different competition.
i missed his questions.

a guy who has failed 2 times doesnt hold much water in my book either.

and i guarantee you do not make 3 times what i do.

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Old 03-11-2013, 04:16 PM   #354
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Originally Posted by JASONSAUTO View Post
i dont know what questions you are referring.

im posting while making tickets, in between customers, ordering parts, and doing a couple alignments.

i think that shops that arent honest give all shops a bad name.

dont inflate labor times because you want it to appear that your labor rate is lower.

what happens when you charge a guy 2.2 hours for a job that calls for 2 hours?

probably nothing. but some day they might find out it only calls for 2 hours.and then you are dishonest.

then all shops are thrown under that label.

its happens and is something us reputable shops are left to deal with on a regular basis
How is that dishonest if you walked them through it and they signed a contract?

You didn't take money from them without them knowing.

How is charging 10% more labor hours on book dishonest, if it isn't an industry standard?

How is charging 10% more labor hours on a software book that is 10% below industry standard, dishonest?

You're comparing apples to orangutans here.

All because you fervently want to give me a bad name on this forum, because I opposed your knowledge because I am more qualified to do your work.

To quote you, you called me "An over-educated knowitall".

What's wrong with being educated and knowing the absolute ins and outs of your business?

To me, its more dishonest to NOT know how to run your business effectively than it would be to increase your book hour by 10% to make sure the quality of work is TOP NOTCH.
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Old 03-11-2013, 04:19 PM   #355
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Originally Posted by JASONSAUTO View Post
shit i had all weekend off.

another assumption.


and when i put that motor in the car had been here 2 weeks waiting on them to get the money. tire never went flat.

but they ran over a screw from the new roof they had put on last week and now it did.

im sure you would have caught that with your super powers and fixed it prior to it happening,.


BTW her husband just stopped and paid for it. he's a smart guy
Whose new roof? If it was yours, you were liable for it.

Also, you aren't nearly as busy as you make it out to be, coming from someone who ran the same business you do, I NEVER got time off. I worked 6.5 days a week non stop, with only holidays off.

Granted, I'm in the metro, and you are in the sticks, but time is time. How can you be so booked and get time off AND post on the forums being so swamped?

Sounds to me like you might have the cars out front, but not nearly enough work to do as you'd like us to believe.

Quote:
Originally Posted by JASONSAUTO View Post
i missed his questions.

a guy who has failed 2 times doesnt hold much water in my book either.

and i guarantee you do not make 3 times what i do.

So you believe that running a profitable business is a failure? Or selling a business on a profit is a failure?

This question needs answered immediately.
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Old 03-11-2013, 04:21 PM   #356
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this thread has reached the level of idiocracy as a thread on another forum I frequent where a poster steadfastly argued for dozens of pages that a woman was unethical for selling her used appliances on Craiglist for more than what she paid for them (even though she paid hundreds less than retail).
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Old 03-11-2013, 04:22 PM   #357
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[QUOTE=Exoter175;9486173]I'm not following. Not sure if question, or troll post.



No not a troll post, just stating where I choose to make it, in my labor rate. I realize people shop labor rate but we sell them on quality of parts, service and technicians.
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Old 03-11-2013, 04:23 PM   #358
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I take time off.
People have to wait. I have a family and refuse to kill myself to fix cars. I'm every bit as busy and normally BUSIER than I want to be

I believe you are a failure in business.I don't believe a word you say about it. How's that?
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Old 03-11-2013, 04:25 PM   #359
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[QUOTE=chiefforlife;9486207]
Quote:
Originally Posted by Exoter175 View Post
I'm not following. Not sure if question, or troll post.



No not a troll post, just stating where I choose to make it, in my labor rate. I realize people shop labor rate but we sell them on quality of parts, service and technicians.
Well, I think what most people don't understand is that there is no Industry standard on book time, and no industry standard on labor hour, and that you can change either of them at any time, at will, for any purpose.

There will be guys out there who inflate them solely to make a profit, in fact, most shops will do it just to make a profit. I personally set my labor rate high because I've got a lot of overhead for a small time shop, but I didn't want to get swamped.

I got swamped.
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Old 03-11-2013, 04:25 PM   #360
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The labor guide is just that, a guide. It is not the Bible. Plenty of shops change labor rates on certain jobs, and some change it on all jobs. I choose to stick to it as closely as possible.
I can tell you that many times Mitchell will say 6 hours and All Data will say 8. Is one guy being dishonest because he uses All Data?
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