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Old 07-22-2008, 08:16 AM  
big nasty kcnut big nasty kcnut is offline
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Tmobile suck ass
So when i sign up for them i was told that i would get free text and ringtones with my brother with me as a witness. Then a month later i get a bill for 14.99 for text now almost a year and half later im still trying to get what i was promised and im really a nice guy about it. In closing tmobile suck anybody know a mobile phone company that cheap and wont ask for a despoit. Also i need a cheap internet plam that dont involed with dial up or cable.
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Old 07-22-2008, 12:17 PM   #31
morphius morphius is offline
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Originally Posted by memyselfI View Post
Nine years with TMO and aside from the occasional billing error and upgrades they have been very nice to deal with. I'm at the point where I can use my years of loyalty against them and get pretty much whatever issue I have resolved in my favor.
So aside from running into enough issues that you have to use your length of support as a whipping stick they are just fine. If I have ever heard a ringing endorsement, that is it.
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Old 07-22-2008, 12:19 PM   #32
keg in kc keg in kc is offline
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I've had t-mobile for 6 years, never had a problem (knock on wood).

Sorry to hear about yours bud.
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Old 07-22-2008, 12:22 PM   #33
kregger kregger is offline
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T-Mobile been berry,berry good to me.
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Old 07-22-2008, 12:31 PM   #34
Bugeater Bugeater is offline
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Old 07-22-2008, 12:48 PM   #35
Valiant Valiant is offline
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Quote:
Originally Posted by kepp View Post
My wife and I have been with TMobile for over four years. We're on month-to-month now. We went in to a store last weekend and they told us we wouldn't get any special rates or deals for phone upgrades...AND they would charge us an $18 "upgrade fee". BS. I'm looking for a new cell provider also. Anyone have any suggestions?
T-mobile uses sim cards yes?? Just go online and buy a new one phone swap the cards out..



As for the original poster.. Find your contract, read to make sure it does not say they will charge you for the text.. If it is not anywhere on there, you need to become an asshole and make a scene.. Or keep going up over their heads until you get somebody that will do something..
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Old 07-22-2008, 01:20 PM   #36
Fire Me Boy! Fire Me Boy! is offline
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VARSITY
Been with T-mobile since they took over VoiceStream... and was with VoiceStream since they took over Arial. Started with Arial, had the same number, since 1998.

Never had a single issue that wasn't cleared up with a (short) phone call.
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Old 07-22-2008, 01:42 PM   #37
RNR RNR is offline
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Quote:
Originally Posted by Valiant View Post
T-mobile uses sim cards yes?? Just go online and buy a new one phone swap the cards out..



As for the original poster.. Find your contract, read to make sure it does not say they will charge you for the text.. If it is not anywhere on there, you need to become an asshole and make a scene.. Or keep going up over their heads until you get somebody that will do something..
I have T-moble and can get all the information off my phone online....the goverment is watching our phones
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Old 07-22-2008, 01:48 PM   #38
Valiant Valiant is offline
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Originally Posted by RedNeckRaider View Post
I have T-moble and can get all the information off my phone online....the goverment is watching our phones
No.. Buy a new phone online from a 3rd party distributor and then swap out the cards..


Or buy a t-mobile phone from a 3rd party company(best buy or the likes) sign a new contract with a new number for that phone.. Cancel the service a day or two later and do not return the phone.. Then use the new phone as your phone.. You should have gotten the cheaper price from instore and signing contract and maybe some BB rebates.. Of course on this, I have not done it in a few years so not sure if it still works with 3rd party stores.. It definitely does not work with the actual stores..
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Old 07-22-2008, 01:51 PM   #39
BigMeatballDave BigMeatballDave is offline
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Quote:
Originally Posted by kepp View Post
My wife and I have been with TMobile for over four years. We're on month-to-month now. We went in to a store last weekend and they told us we wouldn't get any special rates or deals for phone upgrades...AND they would charge us an $18 "upgrade fee". BS. I'm looking for a new cell provider also. Anyone have any suggestions?
Verizon or Alltel. Sprint sucks, too.
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Old 07-22-2008, 01:52 PM   #40
RNR RNR is offline
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Originally Posted by Valiant View Post
No.. Buy a new phone online from a 3rd party distributor and then swap out the cards..


Or buy a t-mobile phone from a 3rd party company(best buy or the likes) sign a new contract with a new number for that phone.. Cancel the service a day or two later and do not return the phone.. Then use the new phone as your phone.. You should have gotten the cheaper price from instore and signing contract and maybe some BB rebates.. Of course on this, I have not done it in a few years so not sure if it still works with 3rd party stores.. It definitely does not work with the actual stores..
I signed a contract and got a new phone. They told me if I ever switched phones I could go oline and get all my info.
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Old 07-22-2008, 02:17 PM   #41
BigMeatballDave BigMeatballDave is offline
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I just switched from Nextel to Verizon. Sprint/Nextels customer service is horrible. I had Verizon for a year the year before. Their CS was so good I decided to go back.
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Old 07-22-2008, 02:18 PM   #42
BigMeatballDave BigMeatballDave is offline
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Quote:
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Tmobile not suck ass, Mr. kcnut. Tmobile pretty good better than sprint or att that suck ass badder than left-handed dishwasher with mouth full of sour cantelope and no place to live in.

FAX
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Old 07-23-2008, 08:40 PM   #43
memyselfI memyselfI is offline
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So aside from running into enough issues that you have to use your length of support as a whipping stick they are just fine. If I have ever heard a ringing endorsement, that is it.
Actually, I've run into 3 or 4 issues in the past nine years. One just last month. They forgot to remove a line which I canceled in Dec. last year. Their dispute policy is 60 days. They went ahead and removed all the charges dating back to the first of the year.

Another time, I cracked the LCD on my Dash. I dropped it but told them it shattered in my purse. They allowed me to purchase another for $50 which was half the price and they shipped it free.
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Old 07-23-2008, 08:44 PM   #44
teedubya teedubya is offline
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Old 07-23-2008, 09:28 PM   #45
FAX FAX is offline
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Originally Posted by memyselfI View Post
Actually, I've run into 3 or 4 issues in the past nine years. One just last month. They forgot to remove a line which I canceled in Dec. last year. Their dispute policy is 60 days. They went ahead and removed all the charges dating back to the first of the year.

Another time, I cracked the LCD on my Dash. I dropped it but told them it shattered in my purse. They allowed me to purchase another for $50 which was half the price and they shipped it free.
You lied in order to save a few bucks?

FAX
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