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Old 12-15-2008, 04:45 PM  
The Franchise The Franchise is offline
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Anybody help me out with my Sprint issue?

Ok....this might be a little long but here we go.

My fiance and I are under the Everything Family Data plan for Sprint. She has the Palm Centro and I have Samsung Instinct (not that this matters). Anyways....I work for the local government here and I had a business phone through them (Blackberry). They are going to a new cell phone plan where they will pay me $105 a month if I use my personal phone as a business phone. Everything sounds great....but here is the problem.

1. The blackberry that I had with them is through Verizon. Therefore I can't transfer it over to Sprint.
2. The Samsung Instinct that I have won't allow me to connect to my work e-mail. Therefore I can't use this for work purposes.

There are only two options that I have right now.

If I upgrade my Instinct....I have to pay $500-$600 for a Blackberry because I'm not eligible for an upgrade. My other option is to add a line to my plan and get a Blackberry at $200. This is obviously going to cost me more than what I want to spend.

I know there are some people here that either work for Sprint or used too. Do you have any other options that I can do?

Yes....anti-freeze....REPOST and all that other "Kill Yourself" type stuff.
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Old 12-15-2008, 05:11 PM   #2
phisherman phisherman is offline
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what kind of e-mail provider does your work have?

the instinct's e-mail application will work with Exchange, even will do calendaring after the latest e-mail software update. as long as your work e-mail has Outlook Web Access enabled, it will work.
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Old 12-15-2008, 05:34 PM   #3
The Franchise The Franchise is offline
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I had my IT guys take a look and they couldn't get it work.

Do you know what OS the Instinct uses?
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Old 12-15-2008, 05:37 PM   #4
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the Instinct uses a Proprietary O.S.
They more than likely require a Blackberry since they are running a BES with either a Ms Exchange or Lotus Domino Server, My guess is that is a Lotus Domino Server.

My suggestion:

Sell the Instinct on craigslist/ebay and buy a blackberry from Craigslist you can find a good one for $150-200
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Old 12-15-2008, 05:44 PM   #5
The Franchise The Franchise is offline
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If I buy a Blackberry off of Craigslist.....do I just call into Sprint and tell them I have a new phone to activate and then have them deactivate my Instinct?
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Old 12-15-2008, 05:45 PM   #6
Bob Dole Bob Dole is offline
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Quote:
Originally Posted by pestilenceaf23 View Post
I had my IT guys take a look and they couldn't get it work.

Do you know what OS the Instinct uses?
Make sure your IT guy entered the OWA address and not the regular mail.domain.com address.
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Old 12-15-2008, 05:47 PM   #7
SLAG SLAG is offline
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Quote:
Originally Posted by pestilenceaf23 View Post
If I buy a Blackberry off of Craigslist.....do I just call into Sprint and tell them I have a new phone to activate and then have them deactivate my Instinct?
You can do it that way, or you can do it online yourself, once you log in to your account choose "Activate a new phone"

Once the new phone is activated then the old one is automatically deactivated

and for anyone that cares...

Sprint Blackberry Curves are Free at Best buy for now w/ 2 yr contract
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Old 12-15-2008, 05:52 PM   #8
The Franchise The Franchise is offline
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Originally Posted by SLAG View Post
You can do it that way, or you can do it online yourself, once you log in to your account choose "Activate a new phone"

Once the new phone is activated then the old one is automatically deactivated

and for anyone that cares...

Sprint Blackberry Curves are Free at Best buy for now w/ 2 yr contract
Must be nice...if I want one I have to pay $500 from Sprint.
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Old 12-15-2008, 05:53 PM   #9
The Franchise The Franchise is offline
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Quote:
Originally Posted by GoBobDole View Post
Make sure your IT guy entered the OWA address and not the regular mail.domain.com address.
Anywhere I can find this without getting my IT guys into it? Like can I find it in Outlook somewhere?
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Old 12-15-2008, 05:54 PM   #10
SLAG SLAG is offline
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Quote:
Originally Posted by pestilenceaf23 View Post
Must be nice...if I want one I have to pay $500 from Sprint.
unless u opened a new line of service..

then sold your instinct for $200
then cancel the 2nd line and use the $200 to pay the ETF
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Old 12-15-2008, 05:55 PM   #11
The Franchise The Franchise is offline
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Originally Posted by SLAG View Post
unless u opened a new line of service..

then sold your instinct for $200
then cancel the 2nd line and use the $200 to pay the ETF
Which I would be fine with but my fiance is under the same plan as me....so that's out the window.
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Old 12-15-2008, 05:55 PM   #12
SLAG SLAG is offline
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Quote:
Originally Posted by pestilenceaf23 View Post
Anywhere I can find this without getting my IT guys into it? Like can I find it in Outlook somewhere?

OWA= Outlook web access

so whatever address you use to check the outlook online through the web
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Old 12-15-2008, 05:57 PM   #13
SLAG SLAG is offline
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Quote:
Originally Posted by pestilenceaf23 View Post
Which I would be fine with but my fiance is under the same plan as me....so that's out the window.
it would have nothing to do with your current plan

Go into best buy.. act like you don't have any sprint account

set up a brand new one with the blackberry

leave..

go to a sprint store
have then switch the phones.. put the black berry on the old account, the instinct on the new one

wait 30 days

go home
call sprint
cancel new account
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Old 12-15-2008, 05:58 PM   #14
The Franchise The Franchise is offline
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Originally Posted by SLAG View Post
OWA= Outlook web access

so whatever address you use to check the outlook online through the web
I don't ever check my outlook online. And I just checked and off of our intranet it's http://outlook/exchange/ but that's not going to work. Man I'm an IT idiot.
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Old 12-15-2008, 05:59 PM   #15
The Franchise The Franchise is offline
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Quote:
Originally Posted by SLAG View Post
it would have nothing to do with your current plan

Go into best buy.. act like you don't have any sprint account

set up a brand new one with the blackberry

leave..

go to a sprint store
have then switch the phones.. put the black berry on the old account, the instinct on the new one

wait 30 days

go home
call sprint
cancel new account
What would happen if I cancelled the new plan before the 30 days?

And would they switch the Blackberry over if it was activated on a different plan? I mean...don't they activate it there at Bestbuy?
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