Electronics Zune stuck in reboot

**Lzen** · 12-31-2008, 09:37 AM

Zune owners. Anyone else have your Zune get stuck in reboot mode? This happened to me this morning and apparently this is happening to many other Zunes. Just do a Google search and you will see what I mean. Damn MS.

KevB · 12-31-2008, 10:38 AM

Just flipped on my Zune and I see the same thing. Gizmodo has already reported it as well. Seems like a massive shutdown.

SLAG · 12-31-2008, 01:39 PM

Zune Fail

http://it.slashdot.org/article.pl?si...28254&from=rss

**morphius** · 12-31-2008, 01:45 PM

It isn't a bug, it is a feature.

Otter · 12-31-2008, 01:58 PM

Seems there's an issue with system date (an actual Y2K bug ten years later) thinking it's a leap year or something of that nature.

Pop out the battery or synch with a false date.

stlchiefs · 12-31-2008, 02:22 PM

It's on the msn homepage now: http://www.msnbc.msn.com/id/28449091...5829?GT1=40006

Microsoft’s Zune 30 plagued by freeze
Company confirms issues with 30-gigabyte digital music devices
By Jasmin Aline Persch
msnbc.com
updated 1:46 p.m. CT, Wed., Dec. 31, 2008

After droves of frazzled customers flooded online forums complaining about their Zunes freezing up, Microsoft confirmed Wednesday that its 30-gigabyte device was, in fact, troubled with technical issues.

(Msnbc.com is a joint venture of Microsoft and NBC Universal.)

“We are aware that customers with the Zune 30GB are experiencing issues with their Zune device. We are actively working now to isolate the issue and develop a solution to address it,” the company said in an e-mail.

Microsoft also said customers can go to zune.net/support for updates.

Earlier, the company said on the site that the issues involved booting the digital music player’s hardware. Later, it added that the Zune Social, an online community where users can share music, “might be slow or inaccessible.”

There are several models of Zune players, some with flash memory storage and others with hard drives up to 120GB. Users of the 30GB model began reporting problems on a Microsoft message board early Wednesday. Customers similarly are saying that their digital music players get stuck on the Zune logo screen as it appears to load, and efforts to unjam the device are mostly fruitless.

As of late Wednesday morning PST, more than 1,600 comments had been posted on Microsoft's Zune message board in response to an entry entitled “Help-frozen zune!!!!”

“My Zune has managed to freeze itself with the Zune logo and the loading bar on the screen and none of the buttons are responding, rebooting isn't responding, plugging it into the computer isn't responding, nothing is working, and it was working a mere two hours ago,” one person wrote.

Since the massive freeze struck shortly before New Year’s Eve, some users have dubbed it “Z2K,” a play off the Y2K bug feared to crash computers in 2000.

Emotions were running high on the Zune message board as some users said they were about to cry and others went so far as to say they might even die without their player. Others cut in, telling people to “CHILL OUT.”

A few do-it-yourselfers report having attempted an ambitious fix that involves taking the Zune apart and removing the battery with success. But most users, some afraid to dismantle their device, are waiting for Microsoft to find a solution.

The price tag of the Zune 30 was slashed by $50 to $199 in 2007. The 30GB version was the first portable music player by Microsoft, which brought it to market in 2006. Originally just dubbed the Zune, it was later renamed Zune 30 when additional models hit stores.

The Zune has between 3 to 4 percent of the digital music player market, which is dominated by Apple’s iPod, with more than 70 percent of the market. Microsoft has sold more than 2 million Zunes. In contrast, Apple sold about 10.6 million iPods alone in the first quarter of 2008.

© 2008 msnbc.com Reprints

**Lzen** · 12-31-2008, 02:28 PM

Wow, that is just great. I am one of those who considered taking it apart, but don't want to screw up something.

**007** · 12-31-2008, 03:42 PM

guess I wont' bother turning mine on today then.

Bet they try to give us $50 off a new zune.

No way.

**QuikSsurfer** · 12-31-2008, 03:44 PM

**Mr. Kotter** · 12-31-2008, 04:07 PM

Yup. Mine too.

Here's the tech support thread they have going about it at Zune:

http://www.zunescene.mobi/forums/ind...?topic=43550.0

**Buck** · 12-31-2008, 04:22 PM

RROD v2.0

SLAG · 12-31-2008, 04:47 PM

Source:

http://www.destructoid.com/the-day-t...--116413.phtml

Ultra Peanut · 12-31-2008, 04:51 PM

sendit to dactor

Thig Lyfe · 12-31-2008, 04:58 PM

Who owns a Zune?!?!?!?! HAHAHAHAHA

**Mr. Kotter** · 12-31-2008, 05:58 PM

Quote:

Originally Posted by SportsRacer

Who owns a Zune?!?!?!?! HAHAHAHAHA

Ipod-lover....probably one of your fellow Ipod lovers hacked the software. I smell a conspiracy!!!

Seriously though, there's talk it may have something to do with the leap year....the extra day in 2008, and that after midnight (west coast time) tonight, they'll have it fixed....just let the battery run out, recharge it, and it it should be ready to go tomorrow.

That's the story now anyway....

12-31-2008, 09:37 AM
Lzen Supporter Join Date: Feb 2001 Location: Jan Quadrant Vincent 16 Casino cash: $2170692	Zune stuck in reboot Zune owners. Anyone else have your Zune get stuck in reboot mode? This happened to me this morning and apparently this is happening to many other Zunes. Just do a Google search and you will see what I mean. Damn MS.
Posts: 41,371

12-31-2008, 10:38 AM	#2
KevB Agree to Disagree Join Date: Feb 2001 Location: The State of Euphoria Casino cash: $10026612	Just flipped on my Zune and I see the same thing. Gizmodo has already reported it as well. Seems like a massive shutdown.
Posts: 14,446

12-31-2008, 01:39 PM	#3
SLAG Superbowl MVP Join Date: Oct 2005 Location: OOOOOOOOOOOOOLATHE Casino cash: $9910252	Zune Fail http://it.slashdot.org/article.pl?si...28254&from=rss __________________ Ad astra per aspera
Posts: 11,177

12-31-2008, 01:45 PM	#4
morphius World's finest morphius Join Date: Aug 2000 Casino cash: $6905027	It isn't a bug, it is a feature.
Posts: 25,972

12-31-2008, 02:22 PM	#6
stlchiefs Veteran Join Date: Mar 2007 Location: St. Loser, MO Casino cash: $10005674	It's on the msn homepage now: http://www.msnbc.msn.com/id/28449091...5829?GT1=40006 Microsoft’s Zune 30 plagued by freeze Company confirms issues with 30-gigabyte digital music devices By Jasmin Aline Persch msnbc.com updated 1:46 p.m. CT, Wed., Dec. 31, 2008 After droves of frazzled customers flooded online forums complaining about their Zunes freezing up, Microsoft confirmed Wednesday that its 30-gigabyte device was, in fact, troubled with technical issues. (Msnbc.com is a joint venture of Microsoft and NBC Universal.) “We are aware that customers with the Zune 30GB are experiencing issues with their Zune device. We are actively working now to isolate the issue and develop a solution to address it,” the company said in an e-mail. Microsoft also said customers can go to zune.net/support for updates. Earlier, the company said on the site that the issues involved booting the digital music player’s hardware. Later, it added that the Zune Social, an online community where users can share music, “might be slow or inaccessible.” There are several models of Zune players, some with flash memory storage and others with hard drives up to 120GB. Users of the 30GB model began reporting problems on a Microsoft message board early Wednesday. Customers similarly are saying that their digital music players get stuck on the Zune logo screen as it appears to load, and efforts to unjam the device are mostly fruitless. As of late Wednesday morning PST, more than 1,600 comments had been posted on Microsoft's Zune message board in response to an entry entitled “Help-frozen zune!!!!” “My Zune has managed to freeze itself with the Zune logo and the loading bar on the screen and none of the buttons are responding, rebooting isn't responding, plugging it into the computer isn't responding, nothing is working, and it was working a mere two hours ago,” one person wrote. Since the massive freeze struck shortly before New Year’s Eve, some users have dubbed it “Z2K,” a play off the Y2K bug feared to crash computers in 2000. Emotions were running high on the Zune message board as some users said they were about to cry and others went so far as to say they might even die without their player. Others cut in, telling people to “CHILL OUT.” A few do-it-yourselfers report having attempted an ambitious fix that involves taking the Zune apart and removing the battery with success. But most users, some afraid to dismantle their device, are waiting for Microsoft to find a solution. The price tag of the Zune 30 was slashed by $50 to $199 in 2007. The 30GB version was the first portable music player by Microsoft, which brought it to market in 2006. Originally just dubbed the Zune, it was later renamed Zune 30 when additional models hit stores. The Zune has between 3 to 4 percent of the digital music player market, which is dominated by Apple’s iPod, with more than 70 percent of the market. Microsoft has sold more than 2 million Zunes. In contrast, Apple sold about 10.6 million iPods alone in the first quarter of 2008. © 2008 msnbc.com Reprints
Posts: 4,160

12-31-2008, 02:28 PM	#7
Lzen Supporter Join Date: Feb 2001 Location: Jan Quadrant Vincent 16 Casino cash: $2170692	Wow, that is just great. I am one of those who considered taking it apart, but don't want to screw up something. __________________ If at first you don't succeed ...skydiving is not for you.
Posts: 41,371

12-31-2008, 03:42 PM	#8
007 Shaken. Not stirred. Join Date: Sep 2002 Location: London Casino cash: $14060126 VARSITY	guess I wont' bother turning mine on today then. Bet they try to give us $50 off a new zune. No way. __________________ My dear girl, there are some things that just aren’t done. Such as, drinking Dom Perignon ’53 above the temperature of 38 degrees Fahrenheit. That’s just as bad as listening to the Beatles without earmuffs.
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12-31-2008, 03:44 PM	#9
QuikSsurfer Got swag? Join Date: Aug 2003 Location: Madison, MS Casino cash: $10008287	__________________
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12-31-2008, 04:07 PM	#10
Mr. Kotter The Dude Abides Join Date: Apr 2001 Location: Dakota Country Casino cash: $5815285	Yup. Mine too. Here's the tech support thread they have going about it at Zune: http://www.zunescene.mobi/forums/ind...?topic=43550.0 __________________ "I've always said I worry about legacy and winning rings more than making money at this moment...We see what's going on around the league, but at the same time, I'll never do anything that's going to hurt us from keeping the great players around me.”
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12-31-2008, 04:22 PM	#11
Buck Take a Chill Pill Join Date: Nov 2006 Location: South Carolina Casino cash: $8319900	RROD v2.0
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12-31-2008, 04:47 PM	#12
SLAG Superbowl MVP Join Date: Oct 2005 Location: OOOOOOOOOOOOOLATHE Casino cash: $9910252	Source: http://www.destructoid.com/the-day-t...--116413.phtml __________________ Ad astra per aspera
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12-31-2008, 04:51 PM	#13
Ultra Peanut v^V^v^V^v^V^ Join Date: Aug 2001 Location: Holland* Casino cash: $10005177	sendit to dactor __________________
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12-31-2008, 04:58 PM	#14
Thig Lyfe Banned Join Date: Jan 2004 Location: Thigpen's America Casino cash: $10004900	Who owns a Zune?!?!?!?! HAHAHAHAHA
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