DIRECTV ****ING SUCKS - LISTEN AND LEARN - Page 5

Frazod · 12-06-2005, 09:39 PM

I just got hardcore fucked - I mean totally and utterly hardcore fucked - by DirecTV. With no recourse, I am simply stuck with useless equipment and an "I'm sorry sir."

I bought an HDTV last week. The first thing I learned was that I needed to upgrade my receiver and dish, which I did, to the tune of several hundred dollars). Expecting to receive an HDTV signal, I turned on my local CBS channel. No HDTV. I called customer service. I've been on the phone with them repeatedly over the course of the evening. Basically, this is what I've been told.

I MIGHT be able to gain access to the network feed, but DirecTV has to REQUEST PERMISSION from the networks, which they may or may not give, at any point between two weeks and 45 days, if not longer. Basically, there is no guarantee this will ever happen.

There is, apparently, a dish which has a built-in antenna that will receive the local HD signal. Of course, it's not the one that was just installed on the side of my house this afternoon. And the receiver which I had installed this afternoon wouldn't work with the dish that would receive the local signal. And the receiver which would process the local signal doesn't have a DVR, and DirecTV won't offer one until that does for MONTHS.

I swear to God I'm not making this shit up.

And DirecTV doesn't tell you ANY OF THIS - NOT ONE LITTLE BIT OF IT - until it's too late and you've already bought the equipment.

So basically, I've paid hundreds of dollars for a hi-def dish and a hi-def receiver which won't pick up or record the network programs I want to watch in hi-def. Beyond that, DirecTV offers about 7 hi-def channels, none of which I regularly watch.

Also, as far as hi-def games on Sunday Ticket go, surprise, surprise - you have to pay extra for them. And, of course, if I pay extra, and the game happens to be shown on local TV (like the Chiefs/Cowboys game on Sunday), it'll be blacked out on Sunday Ticket, and I won't be able to watch it in hi-def anyway.

So I figured I'd punt. I told them to come get their equipment and give me my money back. They won't take the equipment back or return my money. I own it. And I'm fucked, and that's the end of it. I have no recourse, except to attempt to sue them, I guess, which I'm probably going to look into. I do have a really nasty lawyer who likes to start class action suits.

I can't believe that when I talked to these ASSCLOWNS on the phone and ordered my new dish and receiver, that they didn't mention anything about the local channels. Granted, I didn't ask, but then again, if I buy a car, I expect it to be able turn corners without specifically asking whether or not it does. What did these morons think I wanted to watch and record?

I have just absolutely been played. All they'll do is install additional equipment at additional cost, and apparently just toss the crap I just paid for TODAY. I was a loyal customer of these fucking scumbags for years. Now, I don't even know if I'll keep them for Sunday Ticket - how can I continue to do business with these thieving weasels?

Anyway, there is a lesson to be learned here. If Skip can offer any suggestions or somehow paint a happy face on this steaming pile, I'd love to hear from him. Beyond that, DirecTV can eat a dick.

**Skip Towne** · 12-06-2005, 11:00 PM

Quote:

Originally Posted by Bugeater

Hey, the product is great, I'll give them that. I'm not going to go into detail about the BS they put me thru a few years back, I'll just say their business practices are shady. They never tell you the whole story, even flat-out lie at times and if you want the Sunday Ticket they gouge you at every turn. I have 6 TVs hooked up to cable, it would cost me $80 a month in programming and reciever fees that I HAVE to buy if I want the Ticket. Christ, I don't hardly watch TV other than a few basic cable channels. It's fucking bullshit. Why can't I get the Ticket by itself hooked up to the one TV that I watch it on and keep the cable on my other TVs? Because they want to milk you for every f-ing cent they can. fuck them.

Your and idiot and your information is incorrect.

WilliamTheIrish · 12-06-2005, 11:02 PM

Quote:

Originally Posted by Skip Towne

Your and idiot and your information is incorrect.

Hey, you're up late, old fella.

Go to bed, retart.

Frazod · 12-06-2005, 11:03 PM

dtebbe - do you think any of those indoor Terk antennas will work for me? It sure would be alot simpler to deal with - plus, I'm about as far removed from being handy as one can get.

Zip is 60563

Logical · 12-06-2005, 11:06 PM

Quote:

Originally Posted by dtebbe

That's one of those situations where you really need to talk to someone (like an installer) who has a feel for what will work in your area. What is your zip?

DT

92064

dtebbe · 12-06-2005, 11:07 PM

Quote:

Originally Posted by frazod

dtebbe - do you think any of those indoor Terk antennas will work for me? It sure would be alot simpler to deal with - plus, I'm about as far removed from being handy as one can get.

Zip is 60563

I really doubt it. You are about the same distance away as me, and this antnna would not work inside for me:
http://www.solidsignal.com/prod_disp...&PROD=GEMDTV-1

Seriously, talk to a few folks around where you live. As much as I hate to say it, see if there is an independantly owned Radio Shack near you. They probably will have an idea of what works.

When you put an outdoor antenna inside you pretty much reduce the range by about 1/2 (3db) at least.

DT

**Skip Towne** · 12-06-2005, 11:07 PM

Quote:

Originally Posted by frazod

dtebbe - do you think any of those indoor Terk antennas will work for me? It sure would be alot simpler to deal with - plus, I'm about as far removed from being handy as one can get.

Zip is 60563

Well, you didn't ask me..........again. But those Terk antennas are the equivalent of rabbit ears. Except they don't occupy space on top of your TV.

dtebbe · 12-06-2005, 11:13 PM

Quote:

Originally Posted by Vlad Logicslav

92064

That's ugly, you must have some serious terrain around you. 15-20 miles, yet suggesting a medium directional with preamp. I can't touch that one. It' doesn't show may signals in HD either, are FOX and NBC available in HD in your area?

DT

Frazod · 12-06-2005, 11:13 PM

Okay dtebbe and/or skip - so with the antenna that goes in the attic - I just stick it up there and fiddle with it until I get a good signal, then run the cable down and that's it?

dtebbe · 12-06-2005, 11:14 PM

Quote:

Originally Posted by Skip Towne

Well, you didn't ask me..........again. But those Terk antennas are the equivalent of rabbit ears. Except they don't occupy space on top of your TV.

We thought you were going to bed... old man

DT

dtebbe · 12-06-2005, 11:17 PM

Quote:

Originally Posted by frazod

Okay dtebbe and/or skip - so with the antenna that goes in the attic - I just stick it up there and fiddle with it until I get a good signal, then run the cable down and that's it?

You should get a directional antenna and point it on a heading about 80 degrees (East). Get it located where you have the best signal, lock it down, and then feed the cable down. If you are not real handy, you may want to have your install guy come back.

DT

Logical · 12-06-2005, 11:21 PM

Quote:

Originally Posted by dtebbe

That's ugly, you must have some serious terrain around you. 15-20 miles, yet suggesting a medium directional with preamp. I can't touch that one. It' doesn't show may signals in HD either, are FOX and NBC available in HD in your area?

DT

Yes all four major networks broadcast HD out here, not that it does me any good.

DomCasual · 12-06-2005, 11:23 PM

Quote:

Originally Posted by frazod

I prefer teams that actually WIN in December. Sorry.

Touche.

Frazod · 12-06-2005, 11:23 PM

Quote:

Originally Posted by dtebbe

You should get a directional antenna and point it on a heading about 80 degrees (East). Get it located where you have the best signal, lock it down, and then feed the cable down. If you are not real handy, you may want to have your install guy come back.

DT

I think I'll get help - I want this done right, and the antenna will have to go in the attic. I'll call the guy who put my dish in when I first moved out here 4 1/2 years ago - he's a straight shooter who was very informative. The assclown DirecTV sent out today gets no more of my money.

Frazod · 12-06-2005, 11:24 PM

Quote:

Originally Posted by DomCasual

Touche.

Obviously, winning in January is optional.

**Bugeater** · 12-06-2005, 11:27 PM

Quote:

Originally Posted by Skip Towne

Your and idiot and your information is incorrect.

That's funny, because that's the info I was given by DirecTv. Like you even know, their policies seem to change every time I call them. Unless you care to post the correct information don't tell me mine is incorrect.

12-06-2005, 09:39 PM
Frazod WE ARE THE CHAMPIONS Join Date: Aug 2000 Casino cash: $3085085	DIRECTV fuckING SUCKS - LISTEN AND LEARN I just got hardcore fucked - I mean totally and utterly hardcore fucked - by DirecTV. With no recourse, I am simply stuck with useless equipment and an "I'm sorry sir." I bought an HDTV last week. The first thing I learned was that I needed to upgrade my receiver and dish, which I did, to the tune of several hundred dollars). Expecting to receive an HDTV signal, I turned on my local CBS channel. No HDTV. I called customer service. I've been on the phone with them repeatedly over the course of the evening. Basically, this is what I've been told. I MIGHT be able to gain access to the network feed, but DirecTV has to REQUEST PERMISSION from the networks, which they may or may not give, at any point between two weeks and 45 days, if not longer. Basically, there is no guarantee this will ever happen. There is, apparently, a dish which has a built-in antenna that will receive the local HD signal. Of course, it's not the one that was just installed on the side of my house this afternoon. And the receiver which I had installed this afternoon wouldn't work with the dish that would receive the local signal. And the receiver which would process the local signal doesn't have a DVR, and DirecTV won't offer one until that does for MONTHS. I swear to God I'm not making this shit up. And DirecTV doesn't tell you ANY OF THIS - NOT ONE LITTLE BIT OF IT - until it's too late and you've already bought the equipment. So basically, I've paid hundreds of dollars for a hi-def dish and a hi-def receiver which won't pick up or record the network programs I want to watch in hi-def. Beyond that, DirecTV offers about 7 hi-def channels, none of which I regularly watch. Also, as far as hi-def games on Sunday Ticket go, surprise, surprise - you have to pay extra for them. And, of course, if I pay extra, and the game happens to be shown on local TV (like the Chiefs/Cowboys game on Sunday), it'll be blacked out on Sunday Ticket, and I won't be able to watch it in hi-def anyway. So I figured I'd punt. I told them to come get their equipment and give me my money back. They won't take the equipment back or return my money. I own it. And I'm fucked, and that's the end of it. I have no recourse, except to attempt to sue them, I guess, which I'm probably going to look into. I do have a really nasty lawyer who likes to start class action suits. I can't believe that when I talked to these ASSCLOWNS on the phone and ordered my new dish and receiver, that they didn't mention anything about the local channels. Granted, I didn't ask, but then again, if I buy a car, I expect it to be able turn corners without specifically asking whether or not it does. What did these morons think I wanted to watch and record? I have just absolutely been played. All they'll do is install additional equipment at additional cost, and apparently just toss the crap I just paid for TODAY. I was a loyal customer of these fucking scumbags for years. Now, I don't even know if I'll keep them for Sunday Ticket - how can I continue to do business with these thieving weasels? Anyway, there is a lesson to be learned here. If Skip can offer any suggestions or somehow paint a happy face on this steaming pile, I'd love to hear from him. Beyond that, DirecTV can eat a dick.
Posts: 119,494

12-06-2005, 11:03 PM	#63
Frazod WE ARE THE CHAMPIONS Join Date: Aug 2000 Casino cash: $3085085	dtebbe - do you think any of those indoor Terk antennas will work for me? It sure would be alot simpler to deal with - plus, I'm about as far removed from being handy as one can get. Zip is 60563
Posts: 119,494

12-06-2005, 11:13 PM	#68
Frazod WE ARE THE CHAMPIONS Join Date: Aug 2000 Casino cash: $3085085	Okay dtebbe and/or skip - so with the antenna that goes in the attic - I just stick it up there and fiddle with it until I get a good signal, then run the cable down and that's it?
Posts: 119,494