Misc Installing a passenger side mirror? - Page 12

**mikeyis4dcats.** · 03-11-2013, 02:14 PM

Quote:

Originally Posted by Pestilence

So....say you hire me to build a website for you. I give you a quote that it will take me 8 hours of work to complete the job....but I do it in 5 hours. Should I charge you for 5 hours or 8?

depends on how it was quote. If it was T&M, 5. If it was a lump sum or NTE, 8.

**The Franchise** · 03-11-2013, 02:11 PM

So if you book for 8.....but your mechanic is slow and takes 12......the customer doesn't get charged those extra 4 hours.....correct?

**SAUTO** · 03-11-2013, 03:15 PM

Quote:

Originally Posted by Pestilence

So if you book for 8.....but your mechanic is slow and takes 12......the customer doesn't get charged those extra 4 hours.....correct?

not at my shop

**The Franchise** · 03-11-2013, 02:24 PM

How big is your shop?

**Saul Good** · 03-11-2013, 02:28 PM

I'd love to be your property management company. You'd get a bill for a month and a quarter's worth of rent every month. I'd tell you it's because it's such a prime location.

When you complained that the location should have already been factored into the rent, I'd explain that I was just being thorough.

**mikeyis4dcats.** · 03-11-2013, 02:30 PM

Quote:

Originally Posted by Saul Good

I'd love to be your property management company. You'd get a bill for a month and a quarter's worth of rent every month. I'd tell you it's because it's such a prime location.

When you complained that the location should have already been factored into the rent, I'd explain that I was just being thorough.

that makes zero sense.

you have yet to show where he has billed a customer MORE than what they were quoted.

you usually seem to have a pretty good head on your shoulders, but you're being obtuse here or just ignorant.

Exoter175 · 03-11-2013, 02:34 PM

Quote:

Originally Posted by mikeyis4dcats.

that makes zero sense.

you have yet to show where he has billed a customer MORE than what they were quoted.

you usually seem to have a pretty good head on your shoulders, but you're being obtuse here or just ignorant.

Thank you, this is exactly what I"m getting at.

I'm trying to be as transparent as I can possibly be here, without just telling him to **** off, but I'd rather everyone KNOW how the industry works, than insult a mechanic for 20 bucks.

Know what I mean.

He's under the idea that I'm quoting grandma 8.5 hours for an intake manifold gasket that will take 3 hours, but doesn't understand that everything is done on the computer and every part and service is itemized there for everything that I charge, that I cannot individually scale a task's hours, or add in a charge that doesn't get printed on the paper.

**Saul Good** · 03-11-2013, 02:38 PM

Quote:

Originally Posted by mikeyis4dcats.

that makes zero sense.

you have yet to show where he has billed a customer MORE than what they were quoted.

you usually seem to have a pretty good head on your shoulders, but you're being obtuse here or just ignorant.

He's not charging for anything not on the quote, but he is putting things on the quote that aren't actually happening. He is intentionally quoting the job to take longer than it will and should require.

He can put blinker fluid and muffler bearings in the quote in hopes that the customer won't know any better, and it's the same thing.

Exoter175 · 03-11-2013, 02:39 PM

Quote:

Originally Posted by Saul Good

He's not charging for anything not on the quote, but he is putting things on the quote that aren't actually happening. He is intentionally quoting the job to take longer than it will and should require.

He can put blinker fluid and muffler bearings in the quote in hopes that the customer won't know any better, and it's the same thing.

What am I putting in the quote that isn't actually happening? Please explain that.

Also, believe it or not, some cars have muffler bearings.

**Saul Good** · 03-11-2013, 02:42 PM

Quote:

Originally Posted by Exoter175

What am I putting in the quote that isn't actually happening? Please explain that.

Also, believe it or not, some cars have muffler bearings.

You are charging for hours of labor that weren't performed and shouldn't have been needed knowing fully well that you weren't going to spend that long on the job.

**mikeyis4dcats.** · 03-11-2013, 03:17 PM

Quote:

Originally Posted by Saul Good

He's not charging for anything not on the quote, but he is putting things on the quote that aren't actually happening. He is intentionally quoting the job to take longer than it will and should require.

He can put blinker fluid and muffler bearings in the quote in hopes that the customer won't know any better, and it's the same thing.

so? You obviously have never performed a labor-intensive estimate for a business. I do similar in construction. I may know that installing a door takes my carpenters 24 minutes on average. But I can damn sure tell you I'm bidding it at 30 minutes because there are unknowns and unforeseen circumstances on every installation. They may find that the door is damaged or mis-prepped. This takes additional time to get addressed. They may find that the hardware set is missing screws, that takes time.

If you bid EXACTLY what a task "should" take, you will lose money, because there is no line item for "mistakes, errors, miscalculations, making phone calls, guys taking a shit, the power going out, etc.". There is no line item for "installing the cabinets took 7.5hrs but there was no way the carpenters were going home half an hour early, so they stood around and told jokes".

That is in no way unethical, screwing the customer, illegal, or anything of the sort. That is accommodating the nature of the business in an effective, manageable manner.

**SAUTO** · 03-11-2013, 03:20 PM

Quote:

Originally Posted by mikeyis4dcats.

that makes zero sense.

you have yet to show where he has billed a customer MORE than what they were quoted.

you usually seem to have a pretty good head on your shoulders, but you're being obtuse here or just ignorant.

he didnt.

but he charged them for more hours than the book called for. that is unethical in my book and in everyone's book i ever worked for. (even the big shops in kc)

**mikeyis4dcats.** · 03-11-2013, 03:30 PM

Quote:

Originally Posted by JASONSAUTO

he didnt.

but he charged them for more hours than the book called for. that is unethical in my book and in everyone's book i ever worked for. (even the big shops in kc)

perhaps he does that instead of charging the 28% for shop supplies....

**SAUTO** · 03-11-2013, 03:32 PM

Quote:

Originally Posted by mikeyis4dcats.

perhaps he does that instead of charging the 28% for shop supplies....

i dont charge for shop supplies either.

what i use is listed on the ticket. if we use supplies they are listed right out and charged accordingly.

no shop supplies line on my invoices

**SAUTO** · 03-11-2013, 03:33 PM

Quote:

Originally Posted by mikeyis4dcats.

perhaps he does that instead of charging the 28% for shop supplies....

and that would still be dishonest and illegal.

shop supplies are taxed. labor isnt.

03-11-2013, 02:11 PM	#2
The Franchise Most Valuable Villain Join Date: Dec 2006 Casino cash: $2915047	So if you book for 8.....but your mechanic is slow and takes 12......the customer doesn't get charged those extra 4 hours.....correct?
Posts: 92,286

03-11-2013, 02:24 PM	#4
The Franchise Most Valuable Villain Join Date: Dec 2006 Casino cash: $2915047	How big is your shop?
Posts: 92,286

03-11-2013, 02:28 PM	#5
Saul Good Quit your bullshit Join Date: Jul 2005 Location: Bored of winning Casino cash: $10052799	I'd love to be your property management company. You'd get a bill for a month and a quarter's worth of rent every month. I'd tell you it's because it's such a prime location. When you complained that the location should have already been factored into the rent, I'd explain that I was just being thorough. __________________ Today is not a good day to be a pussy.
Posts: 41,870