Installing a passenger side mirror?

[Hootie]

some dipshit kicked/punched my side mirror off and I had to go to ebay to buy a replacement...

I am not savvy enough (I'm a dipshit) to install it myself and I am getting a little bit of work done tomorrow at an auto shop and I'm going to bring the mirror with me and ask them to install it for me...

how much should I be expecting them to charge me for that labor since I have already bought the part?

[Frosty]

Originally Posted by Exoter175

Honestly, check the service bulletins on your car anytime you have a weird problem with it like that, a lot of times there will be a recall or an extended warranty replacement on an issue, and it will be fixed free of charge.

However, unless you specifically walk up to the service writer and tell him about the TSB you found, they aren't going to offer it unless it falls under an emergency recall, in which case you should have received a letter in the mail about it at some point. Dealerships do not like to do work for free, so they generally won't tell you about it unless it is a serious emergency. If it falls under a non emergency category, they might just charge you to replace it if you don't know better.

Actually, I did have a copy of the TSB. That's when I got the song and dance about the book saying 2 hours.

[The Franchise]

Originally Posted by Exoter175

Not at all, we had complimentary coffee, TV, and some nice, comfy chairs for you to sit in while you waited.

I encourage you to time us on our job.

And if you quote me 4 hours.....and only take 2 hours and 15 minutes to complete the job.....am I allowed to question the bill?

[Hootie]

Originally Posted by Exoter175

Then you haven't worked anywhere worth a shit, or live in some kind of small town backwoods rural area, which I know you do.

Furthermore, you wouldn't know what you were looking for even if you saw it.

You're just a prick. Play me in Madden so I can show you real greatness. I'll **** your hole until you bleed out.

[notorious]

This thread just regained it's burst.

[Exoter175]

Originally Posted by Saul Good

In case anyone missed it, here's the post where you showed your ass and admitted that you knowingly bill for more hours than the job takes.

And in case you missed it, that was a Hypothetical scenario where "I" am playing the part of the business, and explaining to you how the industry is ran. Not how I specifically do MY business.

Just because I tell you how the business is ran, does not mean that is how I do business.

But go ahead wise one, explain to me how I did business from a hypothetical quote, when I've spent the last 5 pages to you explaining how I did it in real life, and try to argue more that the hypothetical quote carries more weight.

Saul, you don't understand the business, don't tell me how it is ran.

[SAUTO]

Originally Posted by Exoter175

Explain to me how I am a thief, I'd love to hear that.

Not a single business in this country charges their labor hour based on the actual time spent. Not even ol' buddy Sauto can claim that with a straight face.

no i actually charge book time OR LESS.

sometimes i even charge less if its its a job that i know i can kick its ass.

and i can say that with a straight face.


i never mark up labor times, i never charge MORE than the book calls for.

[notorious]

Damn, all of us business owners must be having a slow day (or sick as ****, like myself).

[Frosty]

Originally Posted by JASONSAUTO

No one i have ever worked for has a mark up on the labor hours above what the book says.

thats not right IMO.

It looks like a way to keep the income up while making it look like the apparent shop rate is lower.

[Frosty]

Originally Posted by notorious

Damn, all of us business owners must be having a slow day (or sick as ****, like myself).

Yeah, really. What are all of you slackers doing on the Internet instead of fixing my car? No wonder your rates are so high.

[SAUTO]

Originally Posted by DeezNutz

Mechanics don't punch a clock in and out on a job. From my understanding, most repairs have a "set time" in the books for how long they should take. If the mechanics finish early, customers aren't catching a break on cost.

this is true, exorter is saying he MARKS UP THE BOOK LABOR TIMES.

so by the book it says the job pays 2.0 hours.


he bills the customer for 2.2 hours.


that is actually unethical

[notorious]

Originally Posted by Frosty

Yeah, really. What are all of you slackers doing on the Internet instead of fixing my car? No wonder your rates are so high.

.


I just about puked because you made me laugh.

[SAUTO]

Originally Posted by notorious

Damn, all of us business owners must be having a slow day (or sick as ****, like myself).

not me, busy as hell. mechanics are running their asses off out there. lol


im on top of ordering parts

[Exoter175]

Originally Posted by chiefforlife

This is getting out of hand.

Actual book time on that mirror is 1 hour. If you called my shop and asked, we would quote you 1 hour. Period.

We do install bulbs on most vehicles at no charge other than the bulb itself. If you are a good customer, we probably wouldnt charge you at all for that. I have made many a customer by doing this for someone in the parking lot and saying, there you go its on me.

I think exort is getting hammered here, a lot of shops do what he is saying.

Thank you for the somewhat backup confirmation on the fact that business is ran this way, just as business is ran your way.

I picked up the AAA Gold Plus package one night just to tow a customer home from Columbia back to KC, free of charge.

But watch out, I'll **** you when you're not looking.

Originally Posted by Frosty

Actually, I did have a copy of the TSB. That's when I got the song and dance about the book saying 2 hours.

That's messed up, though, some TSB's are not covered by warranty or by the shop, they are just mid level TSB's that there "are" issues, not that they need immediate replacement due to emergency. I would have thought you'd have gotten much better service, it almost seems like they were trying to **** you from the start.

Originally Posted by Pestilence

And if you quote me 4 hours.....and only take 2 hours and 15 minutes to complete the job.....am I allowed to question the bill?

You're always allowed to question a bill.

However, if I quote you 4 hours to fix something, and you sign off on that, and it takes me 2 and a half to do it? You are legally bound to pay for the 4 hours. Cases like these rarely come up when you're talking about being billed nearly twice as much as a job will take, but sometimes a mechanic is just on fire that day and he gets it done fast. And I'm going to explain to you just that. I'm also not the type to have my mechanic "wait" so it looks like it took that much time. I want you in and out as much as you do, if we have a disagreement, I'm going to try try and make things right by you, but understand that I owe you NOTHING for my expedience in this business.

Originally Posted by Peyton's Princess

You're just a prick. Play me in Madden so I can show you real greatness. I'll **** your hole until you bleed out.

I'd **** your world up princess.

Originally Posted by notorious

This thread just regained it's burst.

Yeah it did.

[SAUTO]

Originally Posted by Exoter175

Then you haven't worked anywhere worth a shit, or live in some kind of small town backwoods rural area, which I know you do.

Furthermore, you wouldn't know what you were looking for even if you saw it.

LOL, i worked in a couple of the busiest shops in KC.

now i own my own business in the country, right by a lake.


i do that BECAUSE I CHOOSE that way of living.


but i dont rip my customer off either

[notorious]

Originally Posted by JASONSAUTO

not me, busy as hell. mechanics are running their asses off out there. lol


im on top of ordering parts

Break time!


Owning a business has it's downsides. My break time consists of calling customers, scheduling, and paying bills.

A day like today, I am sick. I don't have sick pay/sick days. This day is a big pile of loss (except for Hootie's thread).