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Old 01-28-2013, 07:13 PM   #1
Easy 6 Easy 6 is offline
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My business has grown by a factor of x4 in the last 3 years.


I think that is a result of me busting my ass instead of economy.
May i ask what you do that provides quadruple growth? and also, do you have any openings?
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Old 01-28-2013, 08:11 PM   #2
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May i ask what you do that provides quadruple growth? and also, do you have any openings?
Wood Floor Sales, Installation, and Refinishing.

I grew my business through doing Home Shows (they suck), advertising, and area expansion,. Word of mouth is the most powerful, though. It's like a pyramid, once you do a great job for one person, they tell two, those two tell four, etc.

My internet home page has a ton of before/after photos to show customers what I am capable of.

I have made mistakes, and had a few customers that weren't happy (fairly rare), but I do whatever I can to make things right.

In other words, I do the opposite of all the things people hate about most contractors. I pick up the phone, I fix problems very quickly, etc. Eventually word got around that I actually care.

There are still sleepless nights, though. It's the curse of all business owners.
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Old 01-28-2013, 09:18 PM   #3
SAUTO SAUTO is offline
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Originally Posted by notorious View Post
Wood Floor Sales, Installation, and Refinishing.

I grew my business through doing Home Shows (they suck), advertising, and area expansion,. Word of mouth is the most powerful, though. It's like a pyramid, once you do a great job for one person, they tell two, those two tell four, etc.

My internet home page has a ton of before/after photos to show customers what I am capable of.

I have made mistakes, and had a few customers that weren't happy (fairly rare), but I do whatever I can to make things right.

In other words, I do the opposite of all the things people hate about most contractors. I pick up the phone, I fix problems very quickly, etc. Eventually word got around that I actually care.

There are still sleepless nights, though. It's the curse of all business owners.
I do business the same way, there have been times I have lost significant amounts of money to just make someone happy. But people know I care and that is why I'm busy,
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Old 01-28-2013, 09:26 PM   #4
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I do business the same way, there have been times I have lost significant amounts of money to just make someone happy. But people know I care and that is why I'm busy,
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I found out yesterday a roof I put on 2 years ago is experiencing problems. Homeowner had another contractor out and he recommended replacing the entire thing... naturally. I'm getting ready to lose some money myself.
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Old 01-29-2013, 07:55 AM   #5
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I found out yesterday a roof I put on 2 years ago is experiencing problems. Homeowner had another contractor out and he recommended replacing the entire thing... naturally. I'm getting ready to lose some money myself.
that really sucks, but IMO its just part of doing business. my hits are usually smaller than that though lol
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Old 01-29-2013, 10:44 AM   #6
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that really sucks, but IMO its just part of doing business. my hits are usually smaller than that though lol
Yep, come backs or just taking care of things that you really shouldn't have to, but choose to do to make the customer happy. But, you know as well as I that every auto repair or transmission repair facility makes millions and we charge way too much for something they saw on Youtube isn't really that hard.
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Old 01-29-2013, 11:04 AM   #7
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Yep, come backs or just taking care of things that you really shouldn't have to, but choose to do to make the customer happy. But, you know as well as I that every auto repair or transmission repair facility makes millions and we charge way too much for something they saw on Youtube isn't really that hard.
I saw a sign in a mechanics shop that made me chuckle, and I thought it applied pretty well. It was a cartoon of an irate customer screaming about a $150 bill for a part that cost $30. The mechanic behind the counter said "Yes sir, that part was $30. I charged you $120 for the time it took to install it, and the knowledge it required to do it correctly". I thought it was pretty good. I can't work on cars for shit.

If you're honest, I'm happy to pay you. If I lived closer, I would be at Jason's shop for everything my BIL couldn't handle. Luckily, I've got a guy in town that's semi retired and only charges $45 an hour for labor and is an honest fellow. He always calls and tells me other stuff I could get replaced while he's down there that is starting to go bad and will only take a few minutes since he's already there. If I want too, cool. If not, he moves on. God bless honest mechanics.
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Old 01-29-2013, 08:08 AM   #8
MeatRock MeatRock is offline
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Originally Posted by Phobia View Post
I found out yesterday a roof I put on 2 years ago is experiencing problems. Homeowner had another contractor out and he recommended replacing the entire thing... naturally. I'm getting ready to lose some money myself.
What kind of problems? Usually with roof's you can pinpoint what's ****ed up and repair areas without replacing the whole roof. Well, you know this, but damn.

Sound's like the other contractor is slow and is looking to make himself some work.
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Old 01-29-2013, 08:18 AM   #9
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What kind of problems? Usually with roof's you can pinpoint what's ****ed up and repair areas without replacing the whole roof. Well, you know this, but damn.

Sound's like the other contractor is slow and is looking to make himself some work.
Probably a combination of a few dynamics. But I know this one probably isn't the best roof my company has our name tied to. I decided to assemble a crew of out of work people and help the local economy when we had a hail storm blow through town. It's tough supervise properly when you're the only efficient roofer on a roof. But I think it's water-tight and should be fine until the next hail storm. Hope I won't have to replace the whole thing but if that's what I have to do, I'll just have to eat ramen for a while.
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Old 01-29-2013, 08:21 AM   #10
MeatRock MeatRock is offline
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Probably a combination of a few dynamics. But I know this one probably isn't the best roof my company has our name tied to. I decided to assemble a crew of out of work people and help the local economy when we had a hail storm blow through town. It's tough supervise properly when you're the only efficient roofer on a roof. But I think it's water-tight and should be fine until the next hail storm. Hope I won't have to replace the whole thing but if that's what I have to do, I'll just have to eat ramen for a while.
How long do you give warranties for? Because the shingle's have their own warranty, I'm telling you shit you already know but that sucks man.
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