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Old 06-05-2017, 08:34 AM   Topic Starter
petegz28 petegz28 is offline
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Carpet Installer Screw Up Question...

For those of you who have experience installing carpet I would really appreciate some advice. I recently had my living room, dining room, hallway and 2 small flights of stairs carpeted. The installers ran a seam right across the middle of the living room floor going from the front of the house to the back. The builder had run the seem closer to the wall going from one side of the house to the other and it was covered up by furniture, etc.

They did a crap job on the seam and came back out and fixed it. But you can still see the seam, obviously. I am having a hard time getting the installer to respond now. He told me there was some reason or another for running the seam that way but I don't buy it. The living room is only 15x17. The dining room is roughly 12x13. I'm clueless when it comes to installing carpet but it appears they laid the carpet in the wrong direction which is why they had to put 2 huge pieces in the living room.

Anyhow, I am starting to talk with the people I bought the carpet from and look for a new installer but I most certainly don't want to flip the additional cost out of my pocket. Also the installers tore up my wood trim and some of the walls and I even tried to be nice and told the owner that if he makes the seam right then not to worry about the other stuff. I didn't even get so much as $1 off of my bill. And I have used the guy before so I am starting to think he knows his guys did a crap job and is trying to run from doing anything costly and will even give up my business.

Am I on ground to sue this guy if I have to pay for this to be re-done properly by someone else?
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Old 06-05-2017, 08:42 AM   #2
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Also, I should mention we wanted him to do some tile work on a couple entry ways. I asked if the tile and carpet had to be done at the same time and he said it would be best because he would have to leave the carpet longer if he didn't do the tile so when he did the tile, bla, bla bla. So I rushed out and bought tile and then he said they didn't have time to do it. I asked the installers if they were going to leave the carpet longer for the tile job and they said there was no need for that. So I am really wondering if they ****ed up this job all the way around or what?
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Old 06-05-2017, 08:47 AM   #3
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Old 06-05-2017, 08:52 AM   #4
Ming the Merciless Ming the Merciless is offline
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No you should not see any seam.

The labor should've been about 300 bucks

Carpet maybe 6 or 7 hundred

Padding no more than 150 for 8 pownd

So say 1200 TOPS for this job and you should not see the seam
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Old 06-05-2017, 08:55 AM   #5
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Quote:
Originally Posted by Pawnmower View Post
No you should not see any seam.

The labor should've been about 300 bucks

Carpet maybe 6 or 7 hundred

Padding no more than 150 for 8 pownd

So say 1200 TOPS for this job and you should not see the seam
Well, the carpet was $15 a yard, between pad and carpet we paid $1600. Install was $700 including fees for moving furniture, using my vacuums (lol) and what not.
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Old 06-05-2017, 08:57 AM   #6
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Quote:
Originally Posted by Pawnmower View Post
No you should not see any seam.

The labor should've been about 300 bucks

Carpet maybe 6 or 7 hundred

Padding no more than 150 for 8 pownd

So say 1200 TOPS for this job and you should not see the seam
We had a hallway and 2 sets of stairs done as well...
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Old 06-05-2017, 09:05 AM   #7
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Quote:
Originally Posted by Pawnmower View Post
No you should not see any seam.

The labor should've been about 300 bucks

Carpet maybe 6 or 7 hundred

Padding no more than 150 for 8 pownd

So say 1200 TOPS for this job and you should not see the seam
Carpet: 705 sqf @ $1.56 = 1099.80
Pad: 705 sqf $ $.40 = $282

Add in tax of $127 and it came out to $1509 for carpet and pad
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Old 06-05-2017, 09:10 AM   #8
Ming the Merciless Ming the Merciless is offline
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Quote:
Originally Posted by petegz28 View Post
Carpet: 705 sqf @ $1.56 = 1099.80
Pad: 705 sqf $ $.40 = $282

Add in tax of $127 and it came out to $1509 for carpet and pad

12x13=156^2
15x17=255^2

unless your stairs are 300^2 I dont see how you had 700^2ft



I did a rough calculation and figured it around 45 or 50 yards (no more than 500 square feet)
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Old 06-05-2017, 09:49 AM   #9
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Quote:
Originally Posted by Pawnmower View Post
12x13=156^2
15x17=255^2

unless your stairs are 300^2 I dont see how you had 700^2ft



I did a rough calculation and figured it around 45 or 50 yards (no more than 500 square feet)
I know there is a rule that says you should plan for 20% overage with carpet. How legit that is, I have no idea.

The problem is they ran the carpet in the wrong direction, imo. Instead of running the carpet 12x17 and then putting another 3X17 strip closer to the wall like the builder did. They ran 12x15 and then another 5x15 or so, which caused a seam to run across the middle of the floor.
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Old 06-05-2017, 10:09 AM   #10
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Quote:
Originally Posted by Pawnmower View Post
No you should not see any seam.

The labor should've been about 300 bucks

Carpet maybe 6 or 7 hundred

Padding no more than 150 for 8 pownd

So say 1200 TOPS for this job and you should not see the seam
Another question I had was where they laid the seams, should I feel something different under the carpet? If I walk along where they laid the seam if feels like there is something underneath there. I know they use that glue strip or whatever but I mean, I can feel it which I never could on my old carpet. I didn't know if that's cause I am using better pad or what but if if the carpet is not laying flush on the pad, that's going to make the seam worse, right?
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Old 06-05-2017, 10:27 AM   #11
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Originally Posted by petegz28 View Post
Another question I had was where they laid the seams, should I feel something different under the carpet? If I walk along where they laid the seam if feels like there is something underneath there. I know they use that glue strip or whatever but I mean, I can feel it which I never could on my old carpet. I didn't know if that's cause I am using better pad or what but if if the carpet is not laying flush on the pad, that's going to make the seam worse, right?

the seams are just made with tape, you shouldn't feel anything significant
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Old 06-05-2017, 10:38 AM   #12
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the seams are just made with tape, you shouldn't feel anything significant
I definitely feel something on both seams.

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Old 06-08-2017, 07:50 AM   #13
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Originally Posted by petegz28 View Post
I definitely feel something on both seams.

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Pete, the seam isn't meant for you to run your dick over it. Try using your foot.
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Old 06-05-2017, 08:59 AM   #14
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Had Home Depot do mine... They did a excellent job.. measured the rooms before and no seams...Sounds like unprofessionals...hope you get this resolved...
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Old 06-05-2017, 09:03 AM   #15
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It's been my experience that when we age we tend to show some seams. The real question is do the drapes match the carpet?
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