Life Carpet Installer Screw Up Question...

**petegz28** · 06-05-2017, 08:34 AM

For those of you who have experience installing carpet I would really appreciate some advice. I recently had my living room, dining room, hallway and 2 small flights of stairs carpeted. The installers ran a seam right across the middle of the living room floor going from the front of the house to the back. The builder had run the seem closer to the wall going from one side of the house to the other and it was covered up by furniture, etc.

They did a crap job on the seam and came back out and fixed it. But you can still see the seam, obviously. I am having a hard time getting the installer to respond now. He told me there was some reason or another for running the seam that way but I don't buy it. The living room is only 15x17. The dining room is roughly 12x13. I'm clueless when it comes to installing carpet but it appears they laid the carpet in the wrong direction which is why they had to put 2 huge pieces in the living room.

Anyhow, I am starting to talk with the people I bought the carpet from and look for a new installer but I most certainly don't want to flip the additional cost out of my pocket. Also the installers tore up my wood trim and some of the walls and I even tried to be nice and told the owner that if he makes the seam right then not to worry about the other stuff. I didn't even get so much as $1 off of my bill. And I have used the guy before so I am starting to think he knows his guys did a crap job and is trying to run from doing anything costly and will even give up my business.

Am I on ground to sue this guy if I have to pay for this to be re-done properly by someone else?

06-05-2017, 08:34 AM	Topic Starter
petegz28 Supporter Join Date: Feb 2005 Location: Olathe, Ks Casino cash: $2784127	Carpet Installer Screw Up Question... For those of you who have experience installing carpet I would really appreciate some advice. I recently had my living room, dining room, hallway and 2 small flights of stairs carpeted. The installers ran a seam right across the middle of the living room floor going from the front of the house to the back. The builder had run the seem closer to the wall going from one side of the house to the other and it was covered up by furniture, etc. They did a crap job on the seam and came back out and fixed it. But you can still see the seam, obviously. I am having a hard time getting the installer to respond now. He told me there was some reason or another for running the seam that way but I don't buy it. The living room is only 15x17. The dining room is roughly 12x13. I'm clueless when it comes to installing carpet but it appears they laid the carpet in the wrong direction which is why they had to put 2 huge pieces in the living room. Anyhow, I am starting to talk with the people I bought the carpet from and look for a new installer but I most certainly don't want to flip the additional cost out of my pocket. Also the installers tore up my wood trim and some of the walls and I even tried to be nice and told the owner that if he makes the seam right then not to worry about the other stuff. I didn't even get so much as $1 off of my bill. And I have used the guy before so I am starting to think he knows his guys did a crap job and is trying to run from doing anything costly and will even give up my business. Am I on ground to sue this guy if I have to pay for this to be re-done properly by someone else?
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