AT&T customer service issues

**007** · 08-10-2006, 10:12 PM

Whenever it rains in my nieghborhood, my phone gets this nasty hum on the line. I check all of my phones, the hum is there. I go out to my box and plug a phone in there, the hum is there. I call AT&T about the problem, they can't confirm a problem on the line and tell me they can send someone out to look at it but if they cannot find the problem there would be a charge for the service call. Problem is that they cannot send anyone out until 2 days later during a friggin 10 hour period. That's worse than the cable guy.

Anyway, the problem I have is this.... The problem will have gone away as soon as the weather dries up by Saturday and the problem will be gone by tomorrow anyway.

How the hell do I win in this situation?

08-10-2006, 10:12 PM	Topic Starter
007 Shaken. Not stirred. Join Date: Sep 2002 Location: London Casino cash: $14060126 VARSITY	AT&T customer service issues Whenever it rains in my nieghborhood, my phone gets this nasty hum on the line. I check all of my phones, the hum is there. I go out to my box and plug a phone in there, the hum is there. I call AT&T about the problem, they can't confirm a problem on the line and tell me they can send someone out to look at it but if they cannot find the problem there would be a charge for the service call. Problem is that they cannot send anyone out until 2 days later during a friggin 10 hour period. That's worse than the cable guy. Anyway, the problem I have is this.... The problem will have gone away as soon as the weather dries up by Saturday and the problem will be gone by tomorrow anyway. How the hell do I win in this situation?
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