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Screw him. Just got off the phone with Rock Band customer support and they are sending me a new copy for free.
Now there is good customer service. They didn't even ask about receipts or anything. Just want me to send the old copy back to them when I get it.
Pretty sad this guy can't just fix the problem and the game manufacturer is willing to take care of it no questions asked.
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My dear girl, there are some things that just aren’t done. Such as, drinking Dom Perignon ’53 above the temperature of 38 degrees Fahrenheit. That’s just as bad as listening to the Beatles without earmuffs.
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