Electronics FTC Tells Console Makers To REMOVE Warranty-Voiding Stickers

Imon Yourside · 05-03-2018, 02:52 PM

Microsoft, Nintendo, and Sony warned by FTC about potentially illegal product warranties

Six major companies including Microsoft, Nintendo, and Sony have received letters from the US Federal Trade Commission warning that some of their product warranties may be in violation of federal law. HTC, Asus, and Hyundai also received warnings. You can read all six over at Motherboard.

The FTC said that it sent warnings to six “major companies” last month, but it didn’t disclose which ones. Now, thanks to a Freedom of Information Act request filed by Motherboard, we know which companies received them.

All six companies are in hot water for limiting their warranties in ways that, the FTC believes, may be illegal. The limitations mostly revolve around requiring customers to only use a product with authorized parts or accessories and to only repair a product with authorized parts or services. In some cases, they also include stickers that supposedly void the warranty if removed. The FTC says none of those conditions are allowed.

more at https://www.theverge.com/2018/5/1/17...us-htc-hyundai

05-03-2018, 02:52 PM	Topic Starter
Imon Yourside WhatUneed2Hear Join Date: Feb 2002 Location: AllSoulsMatter Casino cash: $-1046819	FTC Tells Console Makers To REMOVE Warranty-Voiding Stickers Microsoft, Nintendo, and Sony warned by FTC about potentially illegal product warranties Six major companies including Microsoft, Nintendo, and Sony have received letters from the US Federal Trade Commission warning that some of their product warranties may be in violation of federal law. HTC, Asus, and Hyundai also received warnings. You can read all six over at Motherboard. The FTC said that it sent warnings to six “major companies” last month, but it didn’t disclose which ones. Now, thanks to a Freedom of Information Act request filed by Motherboard, we know which companies received them. All six companies are in hot water for limiting their warranties in ways that, the FTC believes, may be illegal. The limitations mostly revolve around requiring customers to only use a product with authorized parts or accessories and to only repair a product with authorized parts or services. In some cases, they also include stickers that supposedly void the warranty if removed. The FTC says none of those conditions are allowed. more at https://www.theverge.com/2018/5/1/17...us-htc-hyundai
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