PC Help Requested

**Donger** · 11-02-2004, 02:54 PM

Well, I finally gave in and against my better judgement, installed Windows XP SP2.

Wow.

Now, Internet Explorer won't open. Nor will Control Panel, Windows Explorer, et al.

Thanks Bill, you !@#$%^&*

Any suggestions?

**dirk digler** · 11-02-2004, 02:58 PM

Quote:

Originally Posted by Donger

Well, I finally gave in and against my better judgement, installed Windows XP SP2.

Wow.

Now, Internet Explorer won't open. Nor will Control Panel, Windows Explorer, et al.

Thanks Bill, you !@#$%^&*

Any suggestions?

If you chose to save your original files or archive them then you can uninstall SP2 via command line. I will look and see. You may try and reboot into safe mode and then try to uninstall SP2.

**Donger** · 11-02-2004, 03:03 PM

Quote:

Originally Posted by dirk digler

If you chose to save your original files or archive them then you can uninstall SP2 via command line. I will look and see. You may try and reboot into safe mode and then try to uninstall SP2.

Thanks dirk.

**dirk digler** · 11-02-2004, 03:03 PM

Directions
I believe SP2 is a wonderful upgrade; however, it obviously causes some problems on a few systems. If you are one of these unlucky ones, here are a couple of way of removing service packs.

From the hidden $NtServicePackUninstall$ folder

1. Click Start
2. Click Run
3. Type the following in the open textbox:
c:\windows\$NtServicePackUninstall$\spuninst\spuninst.exe
4. Click OK
5. The removal wizard will start to walk you through the removal.

**Donger** · 11-02-2004, 03:03 PM

The weird thing is that other programs WILL open. Outlook, Word, Excel, etc.

**Donger** · 11-02-2004, 03:05 PM

Quote:

Originally Posted by dirk digler

Directions
I believe SP2 is a wonderful upgrade; however, it obviously causes some problems on a few systems. If you are one of these unlucky ones, here are a couple of way of removing service packs.

From the hidden $NtServicePackUninstall$ folder

1. Click Start
2. Click Run
3. Type the following in the open textbox:
c:\windows\$NtServicePackUninstall$\spuninst\spuninst.exe
4. Click OK
5. The removal wizard will start to walk you through the removal.

Well, in all honesty, I'd like to keep the pack. Any thoughts on a fix instead removal?

**dirk digler** · 11-02-2004, 03:05 PM

Quote:

Originally Posted by Donger

Thanks dirk.

Not a problem. Here is MS Technet Article on how to uninstall multiple ways.

http://support.microsoft.com/default...&Product=winxp

**dirk digler** · 11-02-2004, 03:06 PM

Quote:

Originally Posted by Donger

Well, in all honesty, I'd like to keep the pack. Any thoughts on a fix instead removal?

So what is exactly happening?

**Donger** · 11-02-2004, 03:09 PM

Quote:

Originally Posted by dirk digler

So what is exactly happening?

When I try to run certain programs and utilities, I get the hourglass, then nothing opens. Cursor returns to normal.

This happens with Internet Explorer, Windows Explorer, Control Panel. Those are all that I've identified so far.

Other programs (Word, Excel, PP, AVG, Ad-Aware, etc.) open just fine.

**dirk digler** · 11-02-2004, 03:14 PM

Quote:

Originally Posted by Donger

When I try to run certain programs and utilities, I get the hourglass, then nothing opens. Cursor returns to normal.

This happens with Internet Explorer, Windows Explorer, Control Panel. Those are all that I've identified so far.

Other programs (Word, Excel, PP, AVG, Ad-Aware, etc.) open just fine.

You may have some processes hanging. If you can open up Windows Task Manager click on the Processes tab and try to close iexplore.exe and explorer.exe. Then click on the File Menu, chose New Task and type in explorer.exe and see if that solves your problem.

**dirk digler** · 11-02-2004, 03:30 PM

After doing some checking it seems you have a common problem with some other people. I will see what I can find out for you.

**Donger** · 11-02-2004, 03:55 PM

Quote:

Originally Posted by dirk digler

You may have some processes hanging. If you can open up Windows Task Manager click on the Processes tab and try to close iexplore.exe and explorer.exe. Then click on the File Menu, chose New Task and type in explorer.exe and see if that solves your problem.

Only explorer.exe was running. Ending it led to a lock-up.

I ran iexplore.exe and it briefly showed up in the processes list, then disappeared.

**Lzen** · 11-02-2004, 04:01 PM

Quote:

Originally Posted by dork digler

1. Click Start
2. Click Run
3. Type the following in the open textbox:
c:\format

**Donger** · 11-02-2004, 04:13 PM

Quote:

Originally Posted by dirk digler

After doing some checking it seems you have a common problem with some other people. I will see what I can find out for you.

Thanks DD. I appreciate the help.

**Donger** · 11-02-2004, 04:14 PM

Is a blinking cursor on a black screen good or bad?

11-02-2004, 02:54 PM
Donger "Think BOOM!" Join Date: Nov 2003 Location: 33.675° N 106.475° W Casino cash: $10009900 VARSITY	PC Help Requested Well, I finally gave in and against my better judgement, installed Windows XP SP2. Wow. Now, Internet Explorer won't open. Nor will Control Panel, Windows Explorer, et al. Thanks Bill, you !@#$%^&* Any suggestions?
Posts: 181,676

11-02-2004, 03:03 PM	#4
dirk digler Please squeeze Join Date: Jul 2003 Location: Clinton, MO Casino cash: $2944644	Directions I believe SP2 is a wonderful upgrade; however, it obviously causes some problems on a few systems. If you are one of these unlucky ones, here are a couple of way of removing service packs. From the hidden $NtServicePackUninstall$ folder 1. Click Start 2. Click Run 3. Type the following in the open textbox: c:\windows\$NtServicePackUninstall$\spuninst\spuninst.exe 4. Click OK 5. The removal wizard will start to walk you through the removal.
Posts: 66,416

11-02-2004, 03:03 PM	#5
Donger "Think BOOM!" Join Date: Nov 2003 Location: 33.675° N 106.475° W Casino cash: $10009900 VARSITY	The weird thing is that other programs WILL open. Outlook, Word, Excel, etc. __________________ I think the young people enjoy it when I "get down," verbally, don't you?
Posts: 181,676

11-02-2004, 03:30 PM	#11
dirk digler Please squeeze Join Date: Jul 2003 Location: Clinton, MO Casino cash: $2944644	After doing some checking it seems you have a common problem with some other people. I will see what I can find out for you.
Posts: 66,416

11-02-2004, 04:14 PM	#15
Donger "Think BOOM!" Join Date: Nov 2003 Location: 33.675° N 106.475° W Casino cash: $10009900 VARSITY	Is a blinking cursor on a black screen good or bad? __________________ I think the young people enjoy it when I "get down," verbally, don't you?
Posts: 181,676